HP 210Lx manual Choose the settings on the front panel, and they always

Page 62

Miscellaneous Problems

Symptoms

Solutions

 

 

I want to use Reduce/Enlarge in metric sizes, but

Press the Menu button until Copy Paper Size appears on the display.

English sizes are displayed.

Press the Plus (+) or Minus (–) buttons until A4 appears, and then

 

press the Select/Resume button.

 

 

I choose the settings on the front panel, and they always

You can set your current settings as defaults. Choose the appropriate

get reset when I press the Clear/Stop button or turn

settings on the front panel. Press the Menu button until Set Defaults

off the HP Color Copier 210.

appears, and then press the Select/Resume button.

 

 

I selected Reduce/Enlarge, Lighter/Darker, Paper Type,

Press the Select/Resume button.

or Color Intensity button. How do I return to the

 

display where I can enter number of copies?

 

 

 

A white line (or two) prints on the copy.

The original probably has been folded. The paper reflects light away

 

from both sides of the fold, creating the white line. Place a book on

 

top of your original to minimize the fold.

 

 

The copy has noticeable streaks of ink down the page.

Ink has accumulated on the shim or on pinch rollers inside the

 

machine. Refer to “Cleaning the inside the printing area” later in

 

this chapter.

 

 

Paper repeatedly jams or copier tears the paper corner.

• The wrong size paper is loaded or the paper size selector is set

 

incorrectly. Be sure the paper-width selector on the lower tray

 

is set for your paper size.

 

• The leading edge is damaged or bent. Replace damaged or curled

 

paper.

 

• Your copier might have a hardware problem. Refer to “Getting

 

Help” later in this chapter.

 

 

Glossy paper curls excessively.

The Paper Type is not set for HP Premium Glossy paper. Press the

 

front-panel Paper Type button until Glossy appears in the display,

 

and then press the Select/Resume button. Be sure to load the

 

glossy side down in the tray.

 

 

Popping sounds are coming from the copier.

Stop copying immediately! You could be using paper that has been

 

preprinted with toner. Toner can damage the copier. Do not use

 

paper that has been preprinted with toner. (Toner is used in devices

 

such as laser printers and copiers.) If you want to use preprinted

 

forms or letterhead, be sure they are preprinted with ink.

 

 

HP Color Copier 210/210LX User’s Guide 6-15

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Contents User’s Guide Owner’s Information User’s Guide Safety symbols Contents Automatic Document Feeder Index Getting Started Features Copier Location and Environment Ten Easy Steps to Set Up Your HP Color Copier 210 or 210LX Unpack Your HP Color CopierAutomatic document feeder Attach the Front-Panel Overlay Unlock the Scanner Load the Print Cartridges Remove and discard green tab and blue tapeHP Color Copier 210/210LX User’s Guide Check the output tray Load the PaperCheck the paper-width selector Load the paper Install the Optional Automatic Document Feeder HP Color Copier 210/210LX User’s Guide Connect the Power Cord Turn the Copier On Set the Front-Panel Language and Default Paper Size Test the Copier Product Registration Chapter two What You Need to Know About Print CartridgesReading the ink-level indicator Out-of-ink sensingWhat You Need to Know About Paper Paper Specifications Papers to AvoidSpecifying the paper type PaperCopying on HP Premium Transparency Film Copying on HP Premium Inkjet PaperCopying on HP Glossy Paper Copying Start CopyingCopier Front Panel Setting Copy Quality Reduce or Enlarge Copies Default setting is indicated by a black dot Make Copies Lighter or DarkerChange Color Intensity Clear/StopAlign Cartridges Menu ItemsSelf-Test Change Copy Paper SizeELC Enhance Light Colors Setting DefaultsTE Text Enhancement Factory Defaults Copy Controllers10Copying Automatic Document Feeder Using the Automatic Document Feeder Clearing a Paper Jam 4Automatic Document Feeder Copy Access Controllers Installing a Copy Controller Using a Copy ControllerUsing this Section Check the basics firstIf the indicated problem is with the print cartridges Message Possible cause Solution Front-Panel Messages4Troubleshooting and Maintenance Blank page came out of the HP Color Copier Placement on the page is wrong or the edges are cut off Colors are incorrect When you are copying onto transparencies and glossy papers, Copies are faded or colors are dull Paper wrinkles and is very wet Copy quality is poor Repetitive patterns are visible on the copy Possible causes Solutions Miscellaneous Problems Choose the settings on the front panel, and they always Print Cartridge Problems Clearing the print-cartridge nozzlesHP Color Copier 210/210LX User’s Guide 18Troubleshooting and Maintenance HP Color Copier 210/210LX User’s Guide Clearing Jammed Paper in the Copier HP Color Copier 210/210LX User’s Guide 22Troubleshooting and Maintenance Clearing Jammed Paper in the Automatic Document Feeder Cleaning the copy glass MaintenanceCleaning the exterior case Cleaning inside the printing area Cleaning under the copy glass HP Color Copier 210/210LX User’s Guide Reassembling the copier HP Support Services Getting HelpHP Customer Support Calling in the U.S. and Canada during warrantyCalling in the U.S. and Canada post warranty CompuServeCalling in Europe Calling in Australia and New ZealandReturning Your HP Color Copier 210 for Service Calling elsewhere in the worldPrepare your HP Color Copier 210 for shipment Ordering accessories and supplies Supplies/Accessories NumberHP Reorder Hewlett-Packard Limited Warranty Extent of Limited Warranty2Hewlett-Packard Limited Warranty Limitations of Warranty Express service Warranty ServiceWarranty Upgrades Limitations of LiabilityTechnical Information Regulatory Notices HP Color Copier 210/210LX User’s Guide 4Technical Information Index 2Index Problems. See also Settings 4Index HP Color Copier 210/210LX HP Color Copier 210/210LX
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