HP 210Lx manual Getting Help, HP Support Services

Page 76

Getting Help

Hewlett-Packard has support services available to help you in case you have a problem with your HP Color Copier 210 copier.

Before you call for customer support, make sure you do the following:

1Review this chapter.

2Print the self-test page and save it in case you need to speak with a customer support representative.

If you still have difficulty, begin by contacting the person who sold you your copier. Your sales representative or dealer is familiar with your needs and equipment and should be able to provide you with the information you want.

HP Support Services

If you can’t find the answer you need in this book, contact one of the HP support services listed in the following pages.

Some support services are available only in the U.S. and Canada, while others are available in many countries worldwide. If a support service number is not listed for your country, contact your nearest authorized HP dealer for help.

HP Color Copier 210/210LX User’s Guide 6-29

Image 76

Contents User’s Guide Owner’s Information User’s Guide Safety symbols Contents Automatic Document Feeder Index Getting Started Features Copier Location and Environment Ten Easy Steps to Set Up Your HP Color Copier 210 or 210LX Unpack Your HP Color CopierAutomatic document feeder Attach the Front-Panel Overlay Unlock the Scanner Load the Print Cartridges Remove and discard green tab and blue tapeHP Color Copier 210/210LX User’s Guide Check the paper-width selector Load the PaperCheck the output tray Load the paper Install the Optional Automatic Document Feeder HP Color Copier 210/210LX User’s Guide Connect the Power Cord Turn the Copier On Set the Front-Panel Language and Default Paper Size Test the Copier Product Registration Chapter two What You Need to Know About Print CartridgesReading the ink-level indicator Out-of-ink sensingWhat You Need to Know About Paper Paper Specifications Papers to AvoidSpecifying the paper type PaperCopying on HP Glossy Paper Copying on HP Premium Inkjet PaperCopying on HP Premium Transparency Film Copying Start CopyingCopier Front Panel Setting Copy Quality Reduce or Enlarge Copies Default setting is indicated by a black dot Make Copies Lighter or DarkerChange Color Intensity Clear/StopMenu Items Self-TestAlign Cartridges Change Copy Paper SizeTE Text Enhancement Setting DefaultsELC Enhance Light Colors Factory Defaults Copy Controllers10Copying Automatic Document Feeder Using the Automatic Document Feeder Clearing a Paper Jam 4Automatic Document Feeder Copy Access Controllers Installing a Copy Controller Using a Copy ControllerUsing this Section Check the basics firstIf the indicated problem is with the print cartridges Message Possible cause Solution Front-Panel Messages4Troubleshooting and Maintenance Blank page came out of the HP Color Copier Placement on the page is wrong or the edges are cut off Colors are incorrect When you are copying onto transparencies and glossy papers, Copies are faded or colors are dull Paper wrinkles and is very wet Copy quality is poor Repetitive patterns are visible on the copy Possible causes Solutions Miscellaneous Problems Choose the settings on the front panel, and they always Print Cartridge Problems Clearing the print-cartridge nozzlesHP Color Copier 210/210LX User’s Guide 18Troubleshooting and Maintenance HP Color Copier 210/210LX User’s Guide Clearing Jammed Paper in the Copier HP Color Copier 210/210LX User’s Guide 22Troubleshooting and Maintenance Clearing Jammed Paper in the Automatic Document Feeder Cleaning the exterior case MaintenanceCleaning the copy glass Cleaning inside the printing area Cleaning under the copy glass HP Color Copier 210/210LX User’s Guide Reassembling the copier HP Support Services Getting HelpCalling in the U.S. and Canada during warranty Calling in the U.S. and Canada post warrantyHP Customer Support CompuServeCalling in Europe Calling in Australia and New ZealandReturning Your HP Color Copier 210 for Service Calling elsewhere in the worldPrepare your HP Color Copier 210 for shipment Ordering accessories and supplies Supplies/Accessories NumberHP Reorder Hewlett-Packard Limited Warranty Extent of Limited Warranty2Hewlett-Packard Limited Warranty Limitations of Warranty Warranty Service Warranty UpgradesExpress service Limitations of LiabilityTechnical Information Regulatory Notices HP Color Copier 210/210LX User’s Guide 4Technical Information Index 2Index Problems. See also Settings 4Index HP Color Copier 210/210LX HP Color Copier 210/210LX

Related manuals

Manual 104 pages 39.81 Kb

Manual 101 pages 42.82 Kb