HP 110 Hewlett-Packard Limited Warranty Statement HP Color Copier, Extent of Limited Warranty

Cam.book Page 42 Friday, February 25, 2000 11:32 AM

HP Color Copier

Hewlett-Packard Limited Warranty Statement (HP Color Copier)

A. Extent of Limited Warranty

1Hewlett-Packard (“HP”) warrants to the end-user customer (“Customer”) that each HP Color Copier product (“Product”), including related accessories, media, and supplies, shall be free from defects in material and workmanship for the duration specified in section A2 below, which duration begins on the date of purchase by the Customer.

2For each hardware Product, the duration of HP’s limited warranty is three years for parts and three years for labor. For all other Products, the duration of HP’s limited warranty for both parts and labor is ninety days.

3HP’s limited warranty covers only those defects which arise as a result of normal use of a Product, and does not cover any other problems, including those which arise as a result of (a) improper maintenance or modification, (b) accessories, media, or supplies not provided or supported by HP, or (c) operation outside the Product’s specifications.

4For any hardware Product, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the Customer or any HP support contract with the Customer. However, if Product failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP shall charge its standard labor and materials charges to service the Product for the failure or damage.

5If HP receives, during the applicable warranty period, notice of a defect in any Product, HP shall either repair or replace the defective Product, at HP’s option. Where labor charges are not covered by HP’s limited warranty, repairs shall be at HP’s standard charges for labor.

6If HP is unable to repair or replace, as applicable, a defective Product which is covered by HP’s warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the Product.

7HP shall have no obligation to repair, replace, or refund until the Customer returns the defective Product to HP.

8Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the Product being replaced.

9HP products, including each Product, may contain remanufactured parts, components, or materials equivalent to new in performance.

10HP’s limited warranty for each Product is valid only in the country where HP has obtained regulatory approval for use of the Product, as specified in the Product’s User Guide and other documentation.

B. Limitations of Warranty

TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE COVERED HP PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

C. Limitations of Liability

1To the extent allowed by local law, the remedies provided in this Limited Warranty Statement are the Customer’s sole and exclusive remedies.

2TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS LIMITED WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

D. Local Law

1This Limited Warranty Statement gives the Customer specific legal rights. The Customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world.

2To the extent this Limited Warranty Statement is inconsistent with local law, this Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Statement may not apply to the Customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may:

a Preclude the disclaimers and limitations in this Statement from limiting the statutory rights of a consumer (e.g. the United Kingdom);

b Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or

c Grant the Customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or not allow limitations on the duration of implied warranties.

3FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN THIS LIMITED WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE COVERED HP PRODUCTS TO SUCH CUSTOMERS.

42 Chapter 7—Support services and warranty