Troubleshooting
Troubleshooting the PPU Software
Troubleshooting the PPU Software
In the event the PPU software is not functioning, perform the following step:
Step 1. /usr/sbin/swverify T2351AA
The above step verifies:
•The PPU software is installed
•The PPU system’s utility meter is installed and configured
•The https connection from the PPU system to the utility meter is functional
Alternatively, you can troubleshoot your PPU system by performing the following individual steps:
1.Verify that the PPU software is installed on your PPU system by executing the following command:
/usr/sbin/swlist grep T2351AA
You should see the following (similar) output:
T2351AA | B.06.04 |
If you do not receive the correct output, see “Installing PPU
Software” on page 26 for details of installing the PPU software.
2.Verify that the PPU system’s utility meter is installed, configured, and its https connection is functional by executing the following command:
/usr/sbin/ppuconfig -t
You should see the following output:
Round trip communication with the utility meter succeeded.
If you do not receive the correct output, see “Configuring PPU Software” on page 29 for details of configuring the utility meter.
46 | Chapter 5 |