HP 2510xi manual Call in North America during warranty, Call elsewhere in the world, 106

Page 116

hp psc support

chapter 11

–Print a Self-Test Report. See print a self-test report on page 95 for information on printing this report.

–Make a color copy to have available as a sample printout.

–Be prepared to describe your problem in detail.

5Call HP Customer Support. Be near your HP PSC when you call.

call in North America during warranty

Call 1-800-HP-INVENT. US phone support is available in both English and Spanish languages 24 hours a day, 7 days a week (days and hours of support may change without notice). This service is free during the warranty period. A fee may apply outside the warranty period.

call elsewhere in the world

The numbers listed below are current as of the publication date of this guide. For a list of current international HP Support Service numbers, go to the website listed below and choose your own country/region or language:

www.hp.com/support

You can call the HP support center in the following countries/regions. If your country/ region is not listed, contact your local dealer or nearest HP Sales and Support Office to find out how to obtain services.

Support service is free during the warranty period; however, your standard long-distance phone charges will apply. In some cases, a flat fee per single incident will also apply.

For phone support in Europe, please check for the details and conditions of phone support in your country/region by going to the following website:

www.hp.com/support

Alternatively, you can ask your dealer or call HP at the phone number provided in this booklet.

As part of our constant efforts to improve our phone support service, we advise you to check our website on a regular basis for new information regarding service features and delivery.

country/region

hp technical support

country/region

hp technical support

 

 

 

 

Algeria1

+213(0)61 56 45 43

Luxembourg (French)

900 40 006

Argentina

(54)11-4778-8380

Luxembourg (German)

900 40 007

 

0-810-555-5520

 

 

Australia

+61 3 8877 8000

Malaysia

1-800-805405

 

1902 910 910

 

 

Austria

+43 (0) 820 87 4417

Mexico

01-800-472-6684

 

 

 

 

Bahrain (Dubai)

+973 800 728

Mexico (Mexico City)

5258-9922

 

 

 

 

Belgium (Dutch)

+32 (0) 70 300 005

Morocco1

+212 224 047 47

Belgium (French)

+32 (0) 70 300 004

Netherlands (0.10 Euro/

0900 2020 165

 

 

min.)

 

Bolivia

800-100247

New Zealand

0800 441 147

 

 

 

 

Brazil (Grande São

(11) 3747 7799

Norway

+47 815 62 070

Paulo)

 

 

 

Brazil (Demais

0800 157751

Oman

+971 4 883 8454

Localidades)

 

 

 

106

hp psc 2500 series

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Contents Hp psc Photosmart series All-in-one Reference guide Page Hp psc Photosmart series All-in-one Safety information Contents Use the fax features Technical information ViiTroubleshooting information ViiiGet help Help DescriptionHp psc 2500 series Hp psc overview Feature Purpose Power connection USB portHp psc 2500 series at a glance Output tray Paper-width guideFront panel overview ButtonButton Menu overview Use the hp director software to do more with your hp psc Open the hp director for Windows usersRotate Select the HP PSC 2500 SeriesFeature HP PSCOpen the hp director all-in-one using Macintosh OS Open the hp director for Macintosh usersOpen the hp photo and imaging director using Macintosh OS Feature Load originals and load paper Load an originalLoad paper Load the input tray Replace the output trayLoad envelopes Remove the output tray Remove all paper from the input tray Load 4 by 6 inch 10 by 15 cm photo paperLoad postcards or Hagaki cards Paper Tips Recommended papersLoad other types of paper in the input tray Set the paper type Set paper type from the copy menuTogether Continuous bannerSet the paper size Set paper type from the photo menuSet the paper size from the copy menu Set the paper size from the photo menuAvoid jams Load originals & paper What is a memory card? Use a photo memory cardInsert a memory card and save the files to your computer Print photos from a proof sheet Print a proof sheet All Last Custom RangeComplete the proof sheet Print photos by scanning a proof sheet Create a video action print by scanning a proof sheetSet photo print options Change photo menu print options Borderless printSet new print photo defaults Print photos directly from a memory cardPrint individual photos Create borderless printsPrint a Dpof file Deselect photosUse quick print to print the current photo To print camera-selected photos View photos in a slide showChange the speed of the slide show Share digital photos through hp instant share Share photos through e-mailUse the hp photo & imaging gallery Share photos through the Share MenuThis section contains the following topics Overview on Use the copy featuresOverview Change default copy settings Press to highlight a quality setting, and then press OKPress 9 to select Set New Defaults from the Copy Menu Increase copy speed or qualityCopy a two-page black-and-white document Hp photo & imaging help that came with your softwarePress Start Black Remove the first page from the glass and load the secondMake a 4 by 6 inch 10 by 15 cm borderless copy of a photo Brochure Glossy *. Brochure Matte Make multiple copies of the same original Press Start ColorCopy a 4 by 6 inch 10 by 15 cm photo onto a full-size Paper sizes available vary by country/region Copy a photo several times on one Resize an original to fit onto letter paper Press to highlight Fit to Page, and then press OK Copy a washed-out original Copy a document that has been faxed several timesPress to darken the copy, and then press OK Press 8 to select Color Intensity from the Copy MenuEnhance light areas of your copy Make a poster Prepare a color t-shirt transfer Press to highlight Iron-On, and then press OK To stop copying, press Cancel on the front panelStop copying Use the scan features Scan an originalScan an original on Stop scanning on Send the scan to a memory card loaded in your hp psc onSend the scan to a computer connected directly to the hp psc Imaging help that came with your softwareOn the keypad Scan Image saved on the secure HP Instant Share server To save your scan to an hp instant share destinationPress 2 to select HP Instant Share Send the scan to a memory card loaded in your hp psc To stop scanning, press Cancel on the front panelStop scanning Use the fax features Send a faxEnable fax confirmation Send a basic faxSend a two-page black-and-white fax Send a color original or photo faxSend a fax using speed dials Receive a fax Set number of rings before answeringSet up your hp psc to answer fax calls manually Set the fax header Receive a fax manuallyGenerate automated reports on Generate manual reports on Enter textPrint reports Generate automated reports Generate manual reportsCreate speed-dial entries on Delete speed-dial entries on Set up speed dialingCreate speed-dial entries Control resolution and contrast Change resolutionChange resolution on Change contrast on Set new defaults on Delete speed-dial entriesChange contrast Set new defaults Set fax optionsUse error correction mode ECM Redial a busy or unanswered number automaticallyChange the answer ring pattern distinctive ringing Adjust the volumeSet automatic reduction for incoming faxes Set tone or pulse dialing Set the date and timeSet the paper size Set backup fax reception To stop a fax you are sending or receiving, press CancelReprint the faxes in memory Stop faxingFax Network Use the network configuration toolsAccess the network menu Print a network configuration General network settingsUse network menu options Field DescriptionDSL modem during installation Default GatewayHardware Address Pieces of hardware have the same MAC addressEnabled device that appears on the network Admin PasswordDomain name hp.com. The Internets domain name servers DNS Addresses to refer to one anotherWireless network settings Access point Range of approved channelsNumber value ranging from 1 to 14, depending on country RegionAuthentication and encryption Used on an authentication serverSecurity method is common on wireless networks NetworksEnable or disable the wireless radio Data transmission and receipt informationRestore wireless defaults To enable or disable the wireless radioTo restore wireless defaults ThenManage your hp psc using the embedded web server To access the embedded web serverChange the link speed To change the link speedAdding security to the network Network config tools Windows users Print from your computerPrint from a software application Make changes to the print settings, and click Apply Set print optionsMacintosh users Click Print to begin printingTo change the print settings for the current print job Copies & pages panelLayout panel Output options panel Paper type/quality panelStop a print job Order supplies Order mediaOrder print cartridges Print cartridges Hp reorder numberOrder supplies Maintain your hp psc Clean the glassClean the lid backing Clean the exterior Work with print cartridgesCheck the ink levels Estimated ink levels appear for the print cartridgesPrint a self-test report To check the ink level for Macintosh usersHandle print cartridges Lines of color extend acrossReplace the print cartridges Maintain your hp psc Use a photo print cartridge Use the print cartridge protector100 Align the print cartridgesTo align the cartridges from the front panel Clean the print cartridges 101102 Clean the print cartridge contactsTurn the HP PSC on and open the print-carriage access door Restore factory defaults Set the power save timePress until the appropriate time appears, then press OK 103Set the prompt delay time 104Get hp psc support Get support and other information from the InternetHp customer support 105106 Call in North America during warrantyCall elsewhere in the world 107 108 Call in Australia post-warrantyPrepare your hp psc for shipment Hp distribution center 109110 Warranty information Duration of limited warrantyWarranty service Warranty upgradesReturning your hp psc for service Hewlett-packard limited global warranty statementExtent of limited warranty 112Limitations of warranty Limitations of liabilityLocal law 113Limited warranty information for EU countries 114115 Technical informationSystem requirements Paper specifications Paper tray capacitiesTechnical 116Paper sizes 117118 Print specificationsPrint margin specifications Copy specifications 119120 Fax specificationsPhoto memory card specifications Scan specifications Physical specificationsPower specifications Environmental specificationsEnvironmental product stewardship program Regulatory notices Recycling programHp inkjet supplies recycling program Regulatory model identification numberFCC statement 124Exposure to radio frequency radiation 125126 127 Declaration of conformity European UnionGeräuschemission Arib STD-1066 Japan 128Declaration of Conformity 129130 Wired network setup Wired networking basicsHubs, switches, and routers on Cables onHubs, switches, and routers SwitchesCables HubsRecommended network configurations Ethernet network with Internet access provided by modemInternet connections Ethernet network without an Internet connectionSet up your hp psc for wired network use 134135 Connect your hp psc to the networkTo connect your hp psc to the network 136 Install your hp psc software on a Windows computerTo install your hp psc software Install your hp psc software on a Macintosh 137138 Select the appropriate Language and DeviceClick Network Option 139 Printers FoundComplete the Print Queue Setup Click ContinueAt the Congratulations! screen, click Continue 140Wireless network setup Wireless networking basicsCommunication modes Communication modes on142 Authentication SecurityEncryption 143Wireless network configurations Media access control address authenticationAd-hoc 144Infrastructure Ethernet to infrastructureInfrastructure to 802.3 Ethernet 145146 Set up your hp psc for wireless network useOptimize your wireless network Connect your hp psc to a wireless network or computer 147148 149 Printer Found150 Ssid that WEP isNext Wireless Encryption WEP 151152 Unplug the network cable153 154 155 Select a Network Name screen appears 156Verify that the settings are correct, and then click Next 157Install your hp psc software on a Macintosh ad-hoc mode 158159 160 161 8GS97TW162 163 AirPort is active in your machineWireless network setup 164165 166 Use the embedded web serverEnter multiple WEP keys Enter WPA encryption data To enter multiple WEP keys onto the embedded Web serverTo enter WPA encryption data onto the embedded Web server 167Enter advanced authentication data Glossary of termsTerm Definition Select Infrastructure and click Next169 Authentication Network with No Authentication Open System doesNetwork using Shared Key authentication provides Server-based EAP/802.1x authentication providesStatic encryption such as WEP The same key is used for Dynamic encryption such as WPA Each device has aNetwork. It can also work with any other Ethernet-enabled Switching of wireless LAN cards on a PC. This worksAPI that is used in its AiO software solution Protected Extensible Authentication Protocol. a mutualService Set Identifier. a unique identifier up to Wireless LAN. An Ssid provides basic access control to aWireless subgroup of users and devices. An Ssid prevents Access by any client device that does not have the SSID. ByAirPort adapter a wireless card that plugs directly into Wi-Fi Protected Access. Provides standards-basedProtocol TKIP. To strengthen user authentication, WPA Implements 802.1x and the Extensible AuthenticationFax setup 175How to choose the right fax setup for your office VenezuelaVietnam 176Select your fax setup case from this table 177Case a separate fax line no voice calls received How your hp psc will answer fax calls 179Case C shared voice/fax line 180181 How to answer fax calls automaticallyHow to answer fax calls manually Case D fax line shared with PC modem no voice calls received 182Case E shared voice/fax line with PC modem 183Case F shared voice/fax line with answering machine 184185 186 Case H shared voice/fax line with voice mail 187Case I shared voice/fax line with PC modem and voice mail 188189 Faxing from a DSL line 190Hp instant share direct connect setup Use Use hp instant share in five easy steps WindowsFrom the HP Instant Share tab, click Start HP Instant Share 191Use the e-mail button 192Access hp instant share from the hp director Use the hp instant share photo menu optionUse a scanned image Click the HP Instant Share tabSend a photo or image using your hp psc Macintosh Open the HP DirectorSelect an image from the folder in which it is stored Click Next195 196 Why should I register with hp instant share WindowsAccess the e-mail option from the hp director Hp instant share network setup Before you startUse hp instant share in five easy steps 197198 Register with hp instant share WindowsClick If you don’t have an account, click here Register with hp instant share Macintosh 199200 201 To edit a destination Open the HP Director Use the hp instant share scan menu optionEdit or add hp instant share destinations Print a network configuration Why should I register with hp instant shareTo create an e-mail destination Open the HP Director 203Hp psc 2500 series Troubleshooting information Installation troubleshootingWired network setup troubleshooting Computer is unable to discover device hp psc206 You received a System Requirements Error No TCP/IPPrinter not Found screen appears during installation 207 Wireless network setup troubleshootingYou are using a cable modem without a router Verification fails at end of installation 208209 Setup failed 210211 Wireless infrastructure mode troubleshooting Hp psc cannot find the WlanHp psc cannot find your computer Computer is unable to discover device213 Wireless ad-hoc mode troubleshootingSoftware installation troubleshooting 214 Minimum system checks screen appearsRed X appears on the USB connect prompt 215 Received a message that an unknown error has occurredSome of the icons are missing in the hp director Double-click the ApplicationsHP All-in-One Software folder 216217 Fax wizard does not startDigital Imaging Monitor does not appear in the task tray 218 Hardware installation troubleshootingFront panel displays the wrong language My hp psc does not turn on Hp psc does not printMy USB cable is not connected 219Additional installation troubleshooting help Fax setup troubleshootingTroubleshooting You can also find more information on the HP website at221 Cannot receive faxes, but I can send faxes 222223 Cannot send faxes, but I can receive faxesFax tones are recorded on my answering machine Hp instant share setup troubleshooting Hp instant share service temporarily unavailableHp instant share incorrect network settings 224Operational troubleshooting Hp instant share troubleshootingHp instant share connection not established Hp instant share connection lostHp instant share error Cannot read destination fileToo many destinations specified No destinations createdProblem Possible cause and solutions Photo memory card troubleshootingNetworking troubleshooting Unsupported fileWhen I type a file name, I get an error message Other users on the network can access my photo memory cardFile name is truncated File name is uppercase229 IndexNumerics HP PSC 230231 232 233 234 Page Q3093-90182
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2510xi specifications

The HP 2510xi is a multi-functional printer designed to cater to the diverse needs of small to medium-sized businesses. This printer combines versatility, efficiency, and high-quality output, making it an ideal choice for offices seeking reliable printing solutions.

One of the main features of the HP 2510xi is its ability to print, copy, scan, and fax documents, all from one compact machine. This all-in-one functionality saves space and reduces the clutter of multiple devices. The printer employs laser technology, which results in crisp, professional-quality prints that are particularly advantageous for producing marketing materials and important business documents.

The HP 2510xi offers impressive print speeds, capable of delivering up to 28 pages per minute for black-and-white documents and around 21 pages per minute for color prints. This speed enhances productivity, allowing users to complete large print jobs in a fraction of the time compared to conventional inkjet printers. Additionally, the first page out time is relatively quick, making it an efficient option for busy office environments.

Another significant characteristic is the printer's capability of handling various paper sizes and types. It supports standard forms such as letter and legal sizes, as well as envelopes and labels, making it versatile for different printing needs. Furthermore, the unit includes a large input tray with a capacity of up to 250 sheets, reducing the frequency of replenishing paper.

The HP 2510xi also features an intuitive control panel that simplifies operation, with easy navigation options for various functions. It supports connectivity via USB and is also equipped with networking capabilities, allowing multiple users to connect through a wired network. This is a vital characteristic for collaborative work environments.

In terms of technology, the HP 2510xi employs advanced print management solutions, ensuring efficient handling of print jobs. It features easy-to-integrate software that monitors usage and assists in managing costs. Energy efficiency is another focus, as the printer complies with ENERGY STAR standards, promoting eco-friendly practices by reducing energy consumption during idle times.

Overall, the HP 2510xi is a robust workhorse designed to meet the demands of modern businesses. With its multifunctionality, impressive print speeds, and user-friendly features, it stands out as an excellent option for professionals looking to enhance their office productivity without sacrificing quality.
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