HP 6310xi manual Warranty information, HP product Duration of limited warranty

Page 141

HP warranty and support

Chapter 13

Warranty information

HP product

Duration of limited warranty

Software

90 days

Print cartridges

Until the HP ink is depleted or the “end of warranty” date printed

 

on the cartridge has been reached, whichever occurs first. This

 

warranty does not cover HP ink products that have been refilled,

 

remanufactured, refurbished, misused, or tampered with.

Accessories

1 year

Printer peripheral hardware (see the following for details)

1 year

 

 

A.Extent of limited warranty

1.Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer.

2.For software products, HP's limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be uninterrupted or error free.

3.HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover any other problems, including those that arise as a result of:

a.Improper maintenance or modification;

b.Software, media, parts, or supplies not provided or supported by HP;

c.Operation outside the product's specifications;

d.Unauthorized modification or misuse.

4.For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage.

5.If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's warranty, HP shall either repair or replace the product, at HP's option.

6.If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product.

7.HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.

8.Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced.

9.HP products may contain remanufactured parts, components, or materials equivalent to new in performance.

10. HP's Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts for additional warranty services, such as on-site service, may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer.

B. Limitations of warranty

TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

C.Limitations of liability

1.To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and exclusive remedies.

2.TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

D.Local law

1.This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world.

2.To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may:

a.Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer (e.g., the United Kingdom);

b.Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or

c.Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or allow limitations on the duration of implied warranties.

3.THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT

EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS.

HP Limited Warranty

Dear Customer,

You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country.

You may have additional statutory rights against the seller based on your purchase agreement. Those rights are not in any way affected by this HP Limited Warranty.

Ireland: Hewlett-Packard Ireland Ltd. 30 Herbert Street IRL-Dublin 2

United Kingdom: Hewlett-Packard Ltd, Cain Road, Bracknell, GB-Berks RG12 1HN

138

HP Officejet 6300 All-in-One series

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Contents HP Officejet 6300 All-in-One series User Guide Safety information Contents Troubleshooting information HP All-in-One overview HP All-in-One at a glanceLabel Description Label Name and Description Control panel featuresLabel Name and Description Feature Setup MenuMenu overview Help MenuFax Menu Copy MenuScan To menu Photo Menu Text and symbolsProof Sheet Menu Memory DeviceAvailable symbols for dialing fax numbers Enter text using the keypad on the control panelTo enter a space, pause, or symbol To erase a letter, number, or symbolAvailable Description symbols Available when enteringUse the software To open the HP Photosmart Mac Software on a Mac To open the HP Photosmart Software on a Windows computerOverview Find more information Sources of informationHP Photosmart Software Help Windows Use the onscreen Help To access onscreen help from the control panelHP Photosmart Mac Help Mac Onscreen help from your deviceUse the Help on a Windows computer ContentsSearch IndexHelp toolbar Display areaUse the Help on a Mac To access the HP Photosmart Mac HelpContents pane Back / Forward Home Search area One Finish setting up the HP All-inSet your preferences Set your language and country/regionTo adjust the volume from the control panel Adjust the volumeConnection information To set the date and timeConnect using Ethernet Connect using a USB cableSupported software Setup instructions Features Supported connection typesTo find out the device address of the HP All-in-One To connect the HP bt450 to the HP All-in-OneSet Bluetooth security for the HP All-in-One Use a passkey to authenticate Bluetooth devicesTo set the HP All-in-One to require passkey authentication Use a Bluetooth connection to print from your computer To install and print using the Widcomm stack To install and print using the Microsoft stackTo enable printer sharing on a Windows computer To install and print using BluetoothUse printer sharing Click View devices in rangeTo enable printer sharing on a Mac Wired network setupConnect to a network If you want toWhat you need for a wired network Connect the HP All-in-One to the networkTo connect the HP All-in-One to the network To install the Windows HP All-in-One software Install the software for a network connectionTo install the Mac HP All-in-One software Fax setup To change a USB connection to a wired Ethernet connectionConnect to additional computers on a network Countries/regions with a parallel-type phone system Set up the HP All-in-One for faxingChoose the correct fax setup for your home or office Select your fax setup case Case H Shared voice/fax Recommended fax setup for parallel-type phone systems Other equipment/ services sharing your fax lineRecommended fax setup for serial-type phone systems Case a Separate fax line no voice calls receivedTo set up the HP All-in-One with a separate fax line Case B Set up the HP All-in-One with DSLBack view of the HP All-in-One To set up the HP All-in-One with DSL To set up the HP All-in-One with a distinctive ring service Case D Fax with a distinctive ring service on the same lineCase E Shared voice/fax line To set up the HP All-in-One with a shared voice/fax line Case F Shared voice/fax line with voice mail To set up the HP All-in-One with voice mailTo set up the HP All-in-One with a computer dial-up modem Example of a parallel splitter Case H Shared voice/fax line with computer dial-up modemBack view of the HP All-in-One Case I Shared voice/fax line with answering machine Finish setup Example of a parallel splitter Finish setup Example of a parallel splitter Back view of the HP All-in-One Set the answer mode Change settings on the HP All-in-One to receive faxesTo set the answer mode Set the number of rings before answeringTest your fax setup To test your fax setup from the control panelChange the answer ring pattern for distinctive ringing Set the fax header To set a default fax header from the control panelLoad originals Load originals and load paperLoad an original in the automatic document feeder To load an original in the document feeder trayTo load an original on the glass Load an original on the glassRecommended papers for printing and copying Choose papers for printing and copyingPapers to avoid Papers to avoid for all print and copy jobsLoad paper Additional papers to avoid when copyingLoad full-size paper To load full-size paperLoad originals and load paper Load 10 x 15 cm 4 x 6 inch photo paper Load envelopes Load index cardsTo load index cards in the input tray To load envelopesHP Iron-On Transfers for printing only Load other types of paperHP Inkjet labels for printing only Avoid paper jamsLoad originals and load paper Print from a software application Print from your computerTo print from a software application Windows To print from a software application MacStop a print job Change the print settingsWindows users Mac usersTo stop a print job from the HP All-in-One Print Send a fax Use the fax featuresSend a basic fax To send a basic fax from the control panelSend a fax manually from a phone Press Start Fax BlackTo send a fax manually from a phone Send a fax using monitor dialing To send a fax using monitor dialing from the control panelPress Start Fax Black or Start Fax Color Receive a fax manually Receive a faxTo receive a fax manually Set up backup fax receptionReprint received faxes from memory To set backup fax reception from the control panelOff To reprint faxes in memory from the control panelPrint reports To enable fax confirmation from the control panelPrint fax confirmation reports To delete all the faxes in memory from the control panelStop faxing Print fax error reportsSend ReceiveChange the copy settings Use the copy featuresMake a copy Number of Copies Copy Paper SizeTo save the current settings as defaults for future jobs Paper Type Lighter / Darker Enhancements Set New DefaultsMake a 10 x 15 cm 4 x 6 inch borderless copy of a photo To make a borderless copy of a photo from the control panelTo stop copying Stop copyingCopy Scan an image Use the scan featuresTo scan to a computer Stop scanningPress OK to select Select Computer To stop scanningInsert a memory card Use the photo and video featuresConnect a storage device Connect a digital cameraTo insert a memory card To print photos from a camera with PictBridgeTo select individual photos and videos Select photos and videos for printingPrint selected photos and videos Print photos using a proof sheetTo deselect photos and videos To print selected photos and videosAll Custom To print a proof sheetTo scan a completed proof sheet To complete a proof sheetClean the glass Clean the HP All-in-OneTo clean the glass Maintain the HP All-in-OneMaintain the HP All-in-One To clean the lid backing Clean the lid backingClean the exterior Print a self-test reportTo print a self-test report Work with print cartridges Handle the print cartridgesReplace the print cartridges To replace the print cartridges Maintain the HP All-in-One Align the print cartridges Clean the print cartridges To clean the print cartridges from the control panelTo align the cartridges from the control panel at any time To clean the print cartridge contacts Clean the print cartridge contactsUser Guide 101 102 Troubleshooting common setup issues Troubleshooting informationAdditional troubleshooting topics in this User Guide View the Readme fileHardware setup troubleshooting Setup troubleshootingSolution HP All-in-One will not turn onUser Guide 105 Wrong measurements are showing in menus on the display Display shows the wrong languageHP All-in-One does not print 108 Fax Setup Wizard Windows or Fax Setup Utility Mac runs Software installation troubleshootingTo start the installation from a Mac To start the installation from a Windows computerMinimum system checks screen appears Windows Red X appears on the USB connect promptReceived a message that an unknown error has occurred To start the Fax Setup Utility Mac To start the Fax Setup Wizard WindowsUninstall and reinstall the software To uninstall from a Windows computer, methodOn the Windows taskbar, click Start, Settings, Control Panel Select Reinstall Network setup troubleshootingTo uninstall from a Mac Received a System Requirements Error No TCP/IPPrinter Not Found screen appears during installation Fax setup troubleshootingFax Hardware Test failed Fax test failedPhone Cord Connected to Correct Port on Fax test failed Fax Connected to Active Telephone Wall Jack test failedUsing Correct Type of Phone Cord with Fax test failed Dial Tone Detection test failed Fax Line Condition test failed Display always shows Phone Off Hook HP All-in-One is having problems sending and receiving faxes122 HP All-in-One is having problems sending a manual fax HP All-in-One cannot receive faxes, but can send faxes User Guide 125 Fax tones are recorded on my answering machine HP All-in-One cannot send faxes, but can receive faxesOperational troubleshooting Paper troubleshootingTo extend your phone cord Clear paper jams To clear a paper jam from the rear doorTo clear a paper jam in the automatic document feeder User Guide 129 To clean the rollers or separator pad To troubleshoot print cartridges Print cartridge troubleshooting132 Order paper, or other media Order print cartridges Order suppliesOrder accessories Accessory and HP Description Model numberOrder other supplies Country/region Number for ordering 136 HP warranty and support WarrantyWarranty upgrades HP product Duration of limited warranty Warranty informationAccess your serial number and service ID Get support and other information from the InternetBefore you call HP customer support Call elsewhere in the world Call in North America during warrantySupport HP Quick Exchange Service Japan Remove the control panel faceplate Remove the print cartridges before shipmentTo pack the HP All-in-One Pack the HP All-in-OneUser Guide 145 146 Technical information Paper specificationsSystem requirements Paper tray capacitiesPrint margin specifications Print specificationsMemory card specifications Copy specificationsScan specifications Fax specificationsPhysical specifications Power specificationsEnvironmental specifications Memory specificationsEnvironmental product stewardship program Regulatory notices FCC statement 154 VCCI-2 GeräuschemissionDeclaration of conformity European Economic Area User Guide 157 158 USB IndexFCC User Guide 161 Videos User Guide 163 164
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