HP 2622, 2621, 2620 manual Basic Troubleshooting

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Basic Troubleshooting

If you are unable to print:

1. Make sure the cable connections are secure by unplugging them completely and then plugging them back in.

2. Make sure the printer is powered on. The On button will be lit white.

Visit the HP Diagnostic Tools website at www.hp.com/go/tools to download free diagnostic utilities (tools) that you can use to fix common printer problems.

Windows

Make sure that the printer is set as your default printing device:

•• Windows 8: Point to or tap the upper-right corner of the screen to open the Charms bar, click the Settings icon, click or tap Control Panel, and then click or tap View devices and printers.

•• Windows 7: From the Windows Start menu, click Devices and Printers.

•• Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printer.

•• Windows XP: On the Windows taskbar, click Start, click Control Panel, and then click Printers and Faxes.

Make sure that your printer has a check mark in the circle next to it. If your printer is not selected as the default printer, right-click the printer icon and choose Set as Default Printer from the menu.

If you are using a USB cable and you are still unable to print, or the software installation fails:

1.Remove the CD from the CD/DVD drive, and then disconnect the USB cable from the computer.

2.Restart the computer.

3.Insert the printer software CD in the CD/DVD drive, and then follow the on-screen instructions to install the printer software. Do not connect the USB cable until you are told to do so.

4.After the installation finishes, restart the computer.

Acknowledgements

Windows XP, Windows Vista, Windows 7 and Windows 8 are U.S. registered trademarks of Microsoft Corporation.

Mac

Check your print queue:

1.In System Preferences, click Print & Scan

(Print & Fax in OS X v10.6).

2.Click Open Print Queue.

3.Click a print job to select it.

4.Use the following buttons to manage the print job:

•• Delete: Cancel the selected print job.

•• Resume: Continue a paused print job.

5.If you made any changes, try to print again.

Restart and reset:

1.Restart the computer.

2.Reset the printer.

a.Turn off the printer and unplug the power cord.

b.Wait a minute, then plug the power cord back in and turn on the printer.

If you are still unable to print, reset the printing system and uninstall the software:

To reset the printing system:

1.In System Preferences, click Print & Scan (Print & Fax in OS X v10.6).

2.Press and hold the Control key as you click the list at the left, and then choose Reset printing system. After you reset the printing system, the list of printers in Print & Scan (Print & Fax in OS X v10.6) preferences is empty.

3.Add the printer you want to use.

To uninstall the software:

1.Disconnect the printer from your computer.

2.Open the Applications/Hewlett-Packard folder.

3.Double-click HP Uninstaller, and then follow the on-screen instructions.

English

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Contents Install software. Windows Get startedLearn more Control Panel Basic Troubleshooting If additional devices are connected to the phone line Set up faxConnect the phone line If the phone line is only used for faxReceive a fax automatically Send a fax using an extension phoneUse fax Send a standard faxPrint a report or log Select Settings, and then select Reprint Missed FaxesReceive a fax manually Reprint received faxes from memorySolve fax problems HP product Duration of limited warranty HP printer limited warranty statementMás información Primeros pasosBotón Encender Enciende o apaga la impresora Panel de controlSolución de problemas básicos Si la línea telefónica solo se usa para fax Configuración del faxRecibir un fax automáticamente Usar el faxEnviar un fax estándar Enviar un fax con un teléfono de extensiónImprimir un informe o registro Usar fax continuaciónRecibir un fax manualmente Reimprimir los faxes recibidos desde la memoriaSolucionar problemas de fax Producto HP Duración de la garantía limitada Declaración de garantía limitada de la impresora HPEn savoir plus DémarragePanneau de commande Résolution des problèmes de base Se connecter à la ligne téléphonique Configuration du télécopieurEnvoi dune télécopie depuis un poste téléphonique Réception dune télécopie en mode automatiqueUtilisation du télécopieur Envoi dune télécopie standardImprimer un rapport ou un journal Utilisation du télécopieur suiteRéception manuelle dune télécopie Réimpression de télécopies reçues depuis la mémoireVérifier les connexions physiques du télécopieur Résolution des problèmes de télécopieProduit HP Durée de la garantie limitée Déclaration de garantie limitée de limprimante HP
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2620, 2622, 2621 specifications

The HP 2621 and HP 2622 are part of Hewlett-Packard's renowned line of printers that have been designed to meet the diverse printing needs of individuals and businesses alike. These printers are known for their efficiency, reliability, and impressive print quality, making them popular choices for both home and office environments.

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