HP 200 color MFP M276nw manual Test copy functionality, Test the fax sending functionality

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Step 4: Test copy functionality

1.Place the configuration page into the document feeder, and then make a copy. If the paper does not feed smoothly through the document feeder, you might need to clean the document feeder rollers and separation pad. Make sure the paper meets specifications for this product.

2.Place the configuration page onto the scanner glass, and then make a copy.

3.If the print quality on the copied pages is not acceptable, clean the scanner glass and the small glass strip.

Step 5: Test the fax sending functionality

1.From the control panel Home screen, touch the Setup button.

2.Open the Service menu, and then open the Fax Service menu. Touch the Run Fax Test button to test the fax functionality.

3.Touch the Fax button on the product control panel, and then touch the Start Fax button.

Step 6: Test the fax receiving functionality

1.From the control panel Home screen, touch the Setup button.

2.Open the Service menu, and then open the Fax Service menu. Touch the Run Fax Test button to test the fax functionality.

3.Use another fax machine to send a fax to the product.

4.If the product does not receive the fax, make sure that you do not have too many telephone devices connected to the product, and that all telephone devices are connected in the correct order.

5.Review and reset the product fax settings.

6.Turn off the Private Receive feature.

Step 7: Try sending a print job from a computer

1.Use a word-processing program to send a print job to the product.

2.If the job does not print, make sure you selected the correct printer driver.

3.Uninstall and then reinstall the product software.

Step 8: Test the walk-up USB printing functionality

1.Load a .PDF document or .JPEG photo onto a USB flash drive, and insert it in the slot on the front of the product.

2.The USB Flash Drive menu opens. Try printing the document or photo.

3.If no documents are listed, try a different type of USB flash drive.

ENWW

Problem-solving checklist 151

Image 167 Contents
Laserjet PRO 200 Color MFP Page HP LaserJet Pro 200 color MFP M276 Series Trademark Credits Copyright and LicenseTable of contents Copy Fax ScanDSL PBX Isdn Vii Manage and maintain 131 Solve problems 149 Enww Enww 198 Index 215 Supplies and accessories 213Xiv Product introduction Product front view Product viewsSerial number and model number location Product back viewControl-panel Home screen Control panel layoutEnww Menu item Description Print product reportsPrinter sharing disclaimer Enww Paper tray Supported paper sizes Size DimensionsSupported paper sizes Supported paper types Paper type Dimensions1 Weight Capacity2 Paper orientationLoad the paper input tray Enww Print HP UPD PCL 5 driver description Supported printer drivers WindowsHP PCL 6 driver description HP UPD PS driver descriptionChange the default settings for all print jobs Change print-job settings WindowsPriority for changing print-job settings Change the product configuration settings Click the Options & Supplies button Change print-job settings Mac OSClick the Driver tab Configure the installed options Print Use a printing shortcut Windows Print tasks for WindowsCreate a printing shortcut Windows Select an existing shortcut as a base Enww Print on both sides duplex with Windows Print multiple pages per sheet with Windows Enww Select the page orientation Windows Enww Select the paper type Windows Print the first or last page on different paper Windows Print Scale a document to fit page size Windows Create a booklet Windows Click the Print on both sides manually check box Print on both sides Mac OS Use a printing preset Mac OSCreate a printing preset Mac OS Print tasks for Mac OSSelect the paper type Mac OS Print multiple pages on one sheet of paper Mac OSSelect the page orientation Mac OS Create a booklet Mac OS Print a cover page Mac OSScale a document to fit page size Mac OS Select a custom paper size Windows Cancel a print job WindowsAdditional print tasks Windows Select the paper size WindowsPrint watermarks Windows Select a custom paper size Mac OS Cancel a print job Mac OSAdditional print tasks Mac OS Select the paper size Mac OSCreate archival-quality prints Use the HP EasyColor option Color printingChange the color theme for a print job Windows Change color options WindowsOpen the Color/Quality Options menu Change the color options Mac OSHalftone Setting description Setting options Edge ControlManual color options Match colorsPrint colored text as black Windows Use HP ePrint Touch the Enable Web Services buttonUse AirPrint Print Documents View and Print Photos Scan to USB Drive Walk-up USB printingCopy Make a single copy Make multiple copies Copy a multiple-page original Collate a copy job Copy on both sides duplex Copy on both sides duplex Reduce or enlarge a copy Make color or black and white copies Copy identification cards Optimize copy quality Adjust the lightness or darkness for copies Adjust the copy image Copy in draft mode Set the paper size and type for copying on special paper Set new default copy settings Restore copy default settings Copy Scan Scan by using the HP Scan software Mac OS Scan by using the HP Scan software WindowsScan to a USB flash drive Touch the Scan to Network Folder item Scan to a network folderScan to email Scan from a WIA-compliant program Scan by using other softwareScan from a TWAIN-compliant program Fax Connect fax to a telephone line Set up fax with a telephone answering machineSet up fax with an extension phone Setup for stand-alone faxSetup for stand-alone fax Use the control panel Configure the fax time, date, and headerUse the HP Fax Setup Wizard Use special characters in fax headersUse phone-book data from other programs Use the phone bookUse the control panel to create and edit the fax phone book Delete phone book entries Create and edit group-dial entries Create and edit speed-dial entriesDelete speed-dial entries Delete group-dial entries Set the dial tone detection Configure send fax settingsSet special dialing symbols and options Special symbol Button DescriptionSet the redial-on-no-answer option Set autoredial and the time between redialsTone dial or pulse dial Set the redial-on-busy optionSet the redial-on-communication-error option Set light/dark and resolutionSet the default light/dark contrast setting Set resolution settingsSet billing codes Cover page templatesEnww Set fax forwarding Configure receive fax settingsSet the answer mode Type of telephone line Block or unblock fax numbersSet the number of rings-to-answer Set distinctive ring Type of telephone line Recommended rings-to-answer settingUse autoreduction for incoming faxes Set fax reprint settingsSet the fax sounds volume Set the alarm volume, phone-line volume, and ring volumeSet stamp-received faxes Set the private receive featureSet fax polling Set fax polling Delete faxes from memory Cancel a faxUse fax Supported fax programsDSL Use fax on a DSL, PBX, or Isdn systemFax from the flatbed scanner Use fax on a VoIP serviceFax from the document feeder Send a fax from the software Use speed dials and group-dial entriesSend a fax from the software Click Send Now Schedule a fax to be sent later Send a fax with confirmationSend faxes internationally Use access codes, credit cards, or calling cardsPrint a fax Receive faxes to a computer Receive faxes when fax tones are audible on the phone linePrint a stored fax when the private receive feature is on Reprint a faxTouch the Print Private Faxes button Fax troubleshooting checklist Solve fax problemsEnww Fax trace report Print individual fax reports Fax error report printingSet the fax error report Print all fax reportsChange the fax speed Set the fax-error-correction modeFax error messages Fax is busy Canceled faxCanceled send Document feeder door is openFax storage is full Canceling the fax receiveFax storage is full. Canceling the fax send Redial pendingDecrease the fax speed. Ask the sender to Fax Service menu, select the Clear Saved No fax answer No fax detected Solve problems sending faxesNo dial tone An error message displays on the control panelCommunication error. message appears No fax answer. message appears Fax is busy. message appearsFax storage is full. message appears Scanner errorDocument feeder paper jam Open the Fax Activity Log menu Faxes can be received, but not sentUnable to use group dials Unable to use fax functions from the control panelUnable to use speed dials Solve problems receiving faxes An answering machine is connected to the product Fax does not respondFax has a dedicated phone line Voice mail is available on the fax line Answer Mode setting is set to the Manual settingTelephone handset is connected to the product No fax detected. message appears Product is connected to a DSL phone serviceProduct uses a fax over IP or VoIP phone service Select the Print Log Now option Handset is connected to the product Sender receives a busy signalPrivate Receive feature is on Fax is received but does not printFaxes are sending slowly Solve general fax problemsNo dial tone Cannot send or receive a fax on a PBX lineFax quality is poor Fax cuts off or prints on two pages Open the Default Paper Size menuEnww Manage and maintain Use HP Web Services applications Rename the product on a network Configure IP network settingsView or change network settings Setting Description Link speed and duplex settingsTab or section Description Status tab HP Device Toolbox WindowsNetworking tab HP Web Services tabPrint tab Open the HP Utility HP Utility featuresHP Utility Mac OS Set or change the product password HP Web JetadminProduct security features Print with EconoMode Economy settingsSet the sleep delay Set the Auto Power Down delaySystem Setup Energy Settings Auto Power Down Wake Events Enable or disable the At Very Low settings Print when a toner cartridge is at estimated end of lifeToner cartridge storage Store and recycle suppliesRecycle supplies Replace the toner cartridges Replacement instructionsEnww Enww Enww Set the product to automatically update the firmware Update the firmwareManually update the firmware Enww Solve problems Test print functionality Problem-solving checklistCheck that the product power is on Check the control panel for error messagesTry sending a print job from a computer Test copy functionalityTest the fax sending functionality Test the fax receiving functionalityControl panel help system Restore the factory-set defaultsControl panel message types 10.X00Y Supply ErrorError, Turn off then on Interpret control panel messagesXX Error Fuser ErrorError Turn off then on ErrorFan Error, Turn off then on Black Very Low Black Cartridge LowBlack in wrong position Cyan Very Low CleaningCyan Cartridge Low Cyan in wrong positionIncompatible color Device error, press OKGenuine HP supply installed Door openLoad tray 1 Press OK for available media Install color cartridgeInvalid driver Press OK Jam in Tray 1, Clear jam and then press OKMagenta Very Low Load Tray 1, Plain Size / Cleaning mode, OK to startMagenta Cartridge Low Magenta in wrong positionMisprint, Press OK Print failure, press OK. If error repeats, turn off then onManual Duplex Load Tray 1, Press OK Memory is low. Press OKReplace color Rear door openRemove shipping lock from color cartridge Remove shipping locks from cartridgesUsed color in use Used color installed, to accept press OKUnexpected size in tray 1 Load size Press OK Unsupported color Press OK to continueYellow Very Low Used supplies in useYellow Cartridge Low Yellow in wrong positionPrevent paper jams Paper feeds incorrectly or becomes jammedProduct does not pick up paper Product picks up multiple sheets of paperJam locations Clear jamsClear jams from the document feeder Clear jams in the paper input tray Enww Clear jams from the rear door Clear jams from the output binEnww Improve print quality Check the paper type setting WindowsCheck the paper type setting Mac OS Check the supplies status Check toner cartridge statusCalibrate the product to align the colors Print the supplies statusInterpret the print quality Print a cleaningPerform additional print quality troubleshooting Print the print qualityInspect the toner cartridge for damage Check the paper and printing environment Check print job settingsUse paper that meets HP specifications Check the EconoMode settingChange the color options Adjust color settings in the printer driverChange the color theme for a print job HP UPD PS driver Use the printer driver that best meets your printing needsHP PCL 6 driver HP UPD PCL Check the scanner glass for dirt and smudges Solve copy quality problemsCheck the image adjustment settings Check the paper settingsOptimize for text or pictures Edge-to-edge copying Enww Solve scan quality problems Setting Recommended use Check the resolution settingsCheck the color settings Check the image adjustment settings Optimize for text or pictures Enww Solve fax quality problems Check the send-fax resolution setting Check the Error Correction setting Send to a different fax machine Check the senders fax machine Check the Fit-to-Page settingSystem Setup Self Diagnostics Perform a fax diagnostic testProduct does not print Product does not print or it prints slowlyProduct prints slowly File does not print from the USB storage accessory Solve walk-up USB printing problemsSolve walk-up USB printing problems Solve direct connection problems Poor physical connection Solve wired network problemsComputer is using the incorrect IP address for the product Computer is unable to communicate with the product Computer or workstation might be set up incorrectlyWireless connectivity checklist Solve wireless network problemsNetwork does not appear in the wireless networks list Cannot connect more computers to the wireless productWireless product loses communication when connected to a Perform a wireless network diagnostic test Wireless network is not functioningReduce interference on a wireless network Product is in Ready mode, but nothing prints Solve product software problems with WindowsAn error message displayed during the software installation Click Devices and Printers WindowsPrinter driver is not listed in the Print & Fax list Solve product software problems with Mac OSPrint job was not sent to the product that you wanted Software troubleshootingHardware troubleshooting Windows Vista and Windows Remove software WindowsRemove software Mac OS Windows XPEnww Supplies and accessories Part number Cartridge number Description Order parts, accessories, and suppliesHP policy on non-HP supplies HP anticounterfeit Web siteIndex AccessoriesDSL Jams 152 Network report Shortcuts Windows Creating Using Index TCP/IP Enww Page Hewlett-Packard Development Company, L.P
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