HP 200 color MFP M276nw manual Solve product software problems with Windows

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Solve product software problems with Windows

A printer driver for the product is not visible in the Printer folder

1.Reinstall the product software.

NOTE: Close any applications that are running. To close an application that has an icon in the system tray, right-click the icon, and select Close or Disable.

2.Try plugging the USB cable into a different USB port on the computer.

An error message displayed during the software installation

1.Reinstall the product software.

NOTE: Close any applications that are running. To close an application that has an icon in the system tray, right-click the icon, and then select Close or Disable.

2.Check the amount of free space on the drive where you are installing the product software. If necessary, free up as much space as you can, and then reinstall the product software.

3.If necessary, run the Disk Defragmenter, and then reinstall the product software.

The product is in Ready mode, but nothing prints

1.Print a configuration page, and then verify the product functionality.

2.Verify that all of the cables are correctly seated and within specifications. This includes the USB and power cables. Try a new cable.

3.Verify the IP address on the configuration page matches the IP address for the software port. Use one of the following procedures:

Windows XP, Windows Server 2003, Windows Server 2008, and Windows Vista

a.Click Start.

b.Click Settings.

c.Click Printers and Faxes (using the default Start menu view) or Printers (using the Classic Start menu view).

d.Right-click the product driver icon, and then select Properties.

e.Click the Ports tab, and then click Configure Port.

f.Verify the IP address, and then click OK or Cancel.

g.If the IP addresses are not the same, delete the driver, and then reinstall the driver using the correct IP address.

ENWW

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Contents Laserjet PRO 200 Color MFP Page HP LaserJet Pro 200 color MFP M276 Series Trademark Credits Copyright and LicenseTable of contents Copy Fax ScanDSL PBX Isdn Vii Manage and maintain 131 Solve problems 149 Enww Enww 198 Index 215 Supplies and accessories 213Xiv Product introduction Product front view Product viewsSerial number and model number location Product back viewControl-panel Home screen Control panel layoutEnww Menu item Description Print product reportsPrinter sharing disclaimer Enww Paper tray Supported paper sizes Size DimensionsSupported paper sizes Supported paper types Paper type Dimensions1 Weight Capacity2 Paper orientationLoad the paper input tray Enww Print HP UPD PCL 5 driver description Supported printer drivers WindowsHP PCL 6 driver description HP UPD PS driver descriptionPriority for changing print-job settings Change print-job settings WindowsChange the default settings for all print jobs Change the product configuration settings Click the Options & Supplies button Change print-job settings Mac OSClick the Driver tab Configure the installed options Print Use a printing shortcut Windows Print tasks for WindowsCreate a printing shortcut Windows Select an existing shortcut as a base Enww Print on both sides duplex with Windows Print multiple pages per sheet with Windows Enww Select the page orientation Windows Enww Select the paper type Windows Print the first or last page on different paper Windows Print Scale a document to fit page size Windows Create a booklet Windows Click the Print on both sides manually check box Print on both sides Mac OS Use a printing preset Mac OSCreate a printing preset Mac OS Print tasks for Mac OSSelect the page orientation Mac OS Print multiple pages on one sheet of paper Mac OSSelect the paper type Mac OS Scale a document to fit page size Mac OS Print a cover page Mac OSCreate a booklet Mac OS Select a custom paper size Windows Cancel a print job WindowsAdditional print tasks Windows Select the paper size WindowsPrint watermarks Windows Select a custom paper size Mac OS Cancel a print job Mac OSAdditional print tasks Mac OS Select the paper size Mac OSCreate archival-quality prints Use the HP EasyColor option Color printingChange the color theme for a print job Windows Change color options WindowsOpen the Color/Quality Options menu Change the color options Mac OSHalftone Setting description Setting options Edge ControlManual color options Match colorsPrint colored text as black Windows Use HP ePrint Touch the Enable Web Services buttonUse AirPrint Print Documents View and Print Photos Scan to USB Drive Walk-up USB printingCopy Make a single copy Make multiple copies Copy a multiple-page original Collate a copy job Copy on both sides duplex Copy on both sides duplex Reduce or enlarge a copy Make color or black and white copies Copy identification cards Optimize copy quality Adjust the lightness or darkness for copies Adjust the copy image Copy in draft mode Set the paper size and type for copying on special paper Set new default copy settings Restore copy default settings Copy Scan Scan by using the HP Scan software Mac OS Scan by using the HP Scan software WindowsScan to a USB flash drive Touch the Scan to Network Folder item Scan to a network folderScan to email Scan from a TWAIN-compliant program Scan by using other softwareScan from a WIA-compliant program Fax Connect fax to a telephone line Set up fax with a telephone answering machineSet up fax with an extension phone Setup for stand-alone faxSetup for stand-alone fax Use the control panel Configure the fax time, date, and headerUse the HP Fax Setup Wizard Use special characters in fax headersUse the control panel to create and edit the fax phone book Use the phone bookUse phone-book data from other programs Delete phone book entries Delete speed-dial entries Create and edit speed-dial entriesCreate and edit group-dial entries Delete group-dial entries Set the dial tone detection Configure send fax settingsSet special dialing symbols and options Special symbol Button DescriptionSet the redial-on-no-answer option Set autoredial and the time between redialsTone dial or pulse dial Set the redial-on-busy optionSet the redial-on-communication-error option Set light/dark and resolutionSet the default light/dark contrast setting Set resolution settingsSet billing codes Cover page templatesEnww Set the answer mode Configure receive fax settingsSet fax forwarding Set the number of rings-to-answer Block or unblock fax numbersType of telephone line Set distinctive ring Type of telephone line Recommended rings-to-answer settingUse autoreduction for incoming faxes Set fax reprint settingsSet the fax sounds volume Set the alarm volume, phone-line volume, and ring volumeSet fax polling Set the private receive featureSet stamp-received faxes Set fax polling Delete faxes from memory Cancel a faxUse fax Supported fax programsDSL Use fax on a DSL, PBX, or Isdn systemFax from the flatbed scanner Use fax on a VoIP serviceFax from the document feeder Send a fax from the software Use speed dials and group-dial entriesSend a fax from the software Click Send Now Schedule a fax to be sent later Send a fax with confirmationSend faxes internationally Use access codes, credit cards, or calling cardsPrint a fax Receive faxes to a computer Receive faxes when fax tones are audible on the phone linePrint a stored fax when the private receive feature is on Reprint a faxTouch the Print Private Faxes button Fax troubleshooting checklist Solve fax problemsEnww Fax trace report Print individual fax reports Fax error report printingSet the fax error report Print all fax reportsFax error messages Set the fax-error-correction modeChange the fax speed Fax is busy Canceled faxCanceled send Document feeder door is openFax storage is full Canceling the fax receiveFax storage is full. Canceling the fax send Redial pendingDecrease the fax speed. Ask the sender to Fax Service menu, select the Clear Saved No fax answer No fax detected Solve problems sending faxesCommunication error. message appears An error message displays on the control panelNo dial tone No fax answer. message appears Fax is busy. message appearsDocument feeder paper jam Scanner errorFax storage is full. message appears Open the Fax Activity Log menu Faxes can be received, but not sentUnable to use speed dials Unable to use fax functions from the control panelUnable to use group dials Solve problems receiving faxes Fax has a dedicated phone line Fax does not respondAn answering machine is connected to the product Telephone handset is connected to the product Answer Mode setting is set to the Manual settingVoice mail is available on the fax line Product uses a fax over IP or VoIP phone service Product is connected to a DSL phone serviceNo fax detected. message appears Select the Print Log Now option Handset is connected to the product Sender receives a busy signalPrivate Receive feature is on Fax is received but does not printFaxes are sending slowly Solve general fax problemsNo dial tone Cannot send or receive a fax on a PBX lineFax quality is poor Fax cuts off or prints on two pages Open the Default Paper Size menuEnww Manage and maintain Use HP Web Services applications View or change network settings Configure IP network settingsRename the product on a network Setting Description Link speed and duplex settingsTab or section Description Status tab HP Device Toolbox WindowsPrint tab HP Web Services tabNetworking tab HP Utility Mac OS HP Utility featuresOpen the HP Utility Product security features HP Web JetadminSet or change the product password Print with EconoMode Economy settingsSet the sleep delay Set the Auto Power Down delaySystem Setup Energy Settings Auto Power Down Wake Events Enable or disable the At Very Low settings Print when a toner cartridge is at estimated end of lifeRecycle supplies Store and recycle suppliesToner cartridge storage Replace the toner cartridges Replacement instructionsEnww Enww Enww Manually update the firmware Update the firmwareSet the product to automatically update the firmware Enww Solve problems Test print functionality Problem-solving checklistCheck that the product power is on Check the control panel for error messagesTry sending a print job from a computer Test copy functionalityTest the fax sending functionality Test the fax receiving functionalityControl panel help system Restore the factory-set defaultsControl panel message types 10.X00Y Supply ErrorError, Turn off then on Interpret control panel messagesXX Error Fuser ErrorFan Error, Turn off then on ErrorError Turn off then on Black in wrong position Black Cartridge LowBlack Very Low Cyan Very Low CleaningCyan Cartridge Low Cyan in wrong positionIncompatible color Device error, press OKGenuine HP supply installed Door openLoad tray 1 Press OK for available media Install color cartridgeInvalid driver Press OK Jam in Tray 1, Clear jam and then press OKMagenta Very Low Load Tray 1, Plain Size / Cleaning mode, OK to startMagenta Cartridge Low Magenta in wrong positionMisprint, Press OK Print failure, press OK. If error repeats, turn off then onManual Duplex Load Tray 1, Press OK Memory is low. Press OKReplace color Rear door openRemove shipping lock from color cartridge Remove shipping locks from cartridgesUsed color in use Used color installed, to accept press OKUnexpected size in tray 1 Load size Press OK Unsupported color Press OK to continueYellow Very Low Used supplies in useYellow Cartridge Low Yellow in wrong positionPrevent paper jams Paper feeds incorrectly or becomes jammedProduct does not pick up paper Product picks up multiple sheets of paperJam locations Clear jamsClear jams from the document feeder Clear jams in the paper input tray Enww Clear jams from the rear door Clear jams from the output binEnww Check the paper type setting Mac OS Check the paper type setting WindowsImprove print quality Check the supplies status Check toner cartridge statusCalibrate the product to align the colors Print the supplies statusInterpret the print quality Print a cleaningPerform additional print quality troubleshooting Print the print qualityInspect the toner cartridge for damage Check the paper and printing environment Check print job settingsUse paper that meets HP specifications Check the EconoMode settingChange the color theme for a print job Adjust color settings in the printer driverChange the color options HP PCL 6 driver Use the printer driver that best meets your printing needsHP UPD PS driver HP UPD PCL Check the scanner glass for dirt and smudges Solve copy quality problemsCheck the image adjustment settings Check the paper settingsOptimize for text or pictures Edge-to-edge copying Enww Solve scan quality problems Check the color settings Check the resolution settingsSetting Recommended use Check the image adjustment settings Optimize for text or pictures Enww Solve fax quality problems Check the send-fax resolution setting Check the Error Correction setting Send to a different fax machine Check the senders fax machine Check the Fit-to-Page settingSystem Setup Self Diagnostics Perform a fax diagnostic testProduct does not print Product does not print or it prints slowlyProduct prints slowly File does not print from the USB storage accessory Solve walk-up USB printing problemsSolve walk-up USB printing problems Solve direct connection problems Computer is using the incorrect IP address for the product Solve wired network problemsPoor physical connection Computer is unable to communicate with the product Computer or workstation might be set up incorrectlyWireless connectivity checklist Solve wireless network problemsWireless product loses communication when connected to a Cannot connect more computers to the wireless productNetwork does not appear in the wireless networks list Perform a wireless network diagnostic test Wireless network is not functioningReduce interference on a wireless network An error message displayed during the software installation Solve product software problems with WindowsProduct is in Ready mode, but nothing prints Click Devices and Printers WindowsPrinter driver is not listed in the Print & Fax list Solve product software problems with Mac OSHardware troubleshooting Software troubleshootingPrint job was not sent to the product that you wanted Windows Vista and Windows Remove software WindowsRemove software Mac OS Windows XPEnww Supplies and accessories Part number Cartridge number Description Order parts, accessories, and suppliesHP policy on non-HP supplies HP anticounterfeit Web siteIndex AccessoriesDSL Jams 152 Network report Shortcuts Windows Creating Using Index TCP/IP Enww Page Hewlett-Packard Development Company, L.P
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200 color MFP M276nw specifications

The HP 100 Color MFP M175a, HP 200 Color MFP M276nw, HP TopShot M275 MFP, and HP CM1415fn Color printers are designed to meet the needs of small to medium-sized businesses, providing reliable and efficient printing solutions.

The HP 100 Color MFP M175a features print, copy, scan, and fax functions in a compact design. It utilizes HP ColorSphere toner, known for producing vibrant colors and sharp text. With a print speed of up to 17 pages per minute for black and white and up to 4 pages per minute for color, it’s efficient for everyday tasks. The M175a also includes an 8.5-inch LCD display for easy navigation and a flatbed scanner for versatile document handling.

Moving on to the HP 200 Color MFP M276nw, this model enhances productivity with its wireless capabilities and mobile printing options. It supports HP ePrint and Apple AirPrint, allowing users to print directly from smartphones and tablets. The M276nw offers a faster print speed of up to 21 pages per minute for black and white and 20 pages per minute for color. Its automatic document feeder (ADF) can handle up to 50 sheets, streamlining multi-page copy and scan jobs.

The HP TopShot M275 MFP takes a unique approach with its innovative “TopShot” technology. It features a 3D capture mode that allows users to scan objects in three dimensions and capture images from multiple angles, making it ideal for creative projects and presentations. This model also includes a high-resolution scanner and a print speed similar to the M175a, ensuring quality and efficiency.

Lastly, the HP CM1415fn Color printer is versatile, offering print, copy, scan, and fax functions. It features a durable design, capable of handling various media sizes and types. With fast print speeds of up to 14 pages per minute for black and white and 4 pages per minute for color, it is well-suited for busy office environments. Its intuitive control panel simplifies operation, while HP Smart Install technology ensures hassle-free setup.

All these models are equipped with robust security features, energy-saving options, and reliable performance, making them ideal choices for businesses seeking cost-effective and high-quality printing solutions.
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