HP M1120n manual Performance problems, Paper and print media on

Page 105

Problem

Cause

Solution

 

 

 

More than one sheet feeds at

The media tray might be overloaded.

Remove all media from the tray, and then

one time.

 

return some of the media to the tray. See Load

 

 

paper and print media on page 35.

 

 

 

 

The media might be wrinkled, folded, or

Verify that the media is not wrinkled, folded, or

 

damaged.

damaged. Try printing on media from a new or

 

 

different package.

 

 

 

 

The media might have been fanned before it

Load media that was not fanned. Loosen ream

 

was loaded.

by twisting paper stack.

 

 

 

 

Media might be too dry.

Load new paper that was stored properly.

 

 

 

The product does not pull

The product might be in manual feed mode.

If Manual feed appears on the product

media from the media input

 

control-panel display, press OK to print

tray.

 

the job.

 

 

Verify that the product is not in manual

 

 

feed mode and print your job again.

 

 

 

 

The pickup roller might be dirty or damaged.

Contact HP. See www.hp.com/support/

 

 

LJM1120 or the support flyer that came in the

 

 

product box.

The paper-length adjustment control in tray 1 is set at a length that is greater than the media size.

Adjust the paper-length adjustment control to the correct length.

Performance problems

Try the tips in this section if pages exit the product, but have nothing printed on them, or when the product does not print any pages.

Problem

Cause

Solution

 

 

 

Pages print but are totally blank.

The sealing tape might still be in the print

Verify that the sealing tape has been

cartridge.

completely removed from the print cartridge.

 

 

The document might contain blank pages.

Check the document that you are printing to

 

see if content appears on all of the pages.

 

 

The product might be malfunctioning.

To check the product, print a configuration

 

page.

 

 

Certain media types can slow the print job.

Print on a different type of media.

ENWW

Solve image-quality problems 95

Image 105
Contents HP LaserJet M1120 MFP Series Page HP LaserJet M1120 MFP Series Trademark Credits Copyright and LicenseTable of contents Connectivity Paper and print mediaPrint tasks Copy ScanManage and maintain the product Problem solve Appendix a Accessories and ordering informationAppendix B Service and support Appendix D Regulatory information Appendix C Specifications131 133Viii Product basics Base models Network models Product comparisonProduct features Product walkaround Front viewBack view Serial number and model number location Interface portsAdvanced installation Easy installation for WindowsSupported operating systems Supported product softwareMacintosh software Supported printer driversEnww Control panel Control-panel walkaround Setup/OK buttonUse the control-panel menus Control-panel menusControl-panel main menus Menu item Sub-menu item DescriptionMenu Item Description Software for Windows Priority for print settings Supported operating systems for WindowsPrinter driver Open the printer driver and change the print settings Operating System To change the settings for allTo change the device Remove software for Windows Software installation types for WindowsEmbedded Web server network models only Supported utilities for WindowsStatus Alerts software Other Windows components and utilitiesEnww Use the product with Macintosh Change printer-driver settings for Macintosh Priority for print settings for MacintoshSoftware for Macintosh Supported operating systems for MacintoshSoftware installation types for Macintosh Install Macintosh software for direct connections USBInstall Macintosh software for networks network models only Embedded Web server network models only Supported utilities for MacintoshCreate and use printing presets in Macintosh Use features in the Macintosh printer driverPrint Resize documents or print on a custom paper sizePrint multiple pages on one sheet of paper in Macintosh Use the Services menuScanning tasks Scan from the product and HP Director MacintoshUse page-by-page scanning Scan to fileEnww Connectivity Connect the product directly to a computer with USB Install the software for the network product Install the product on a network network models onlySupported network protocols Connect the product to the networkEnww Paper and print media Understand paper and print media use Supported paper and print media sizes Size Dimensions Priority input tray TrayMedia type Special paper or print media guidelinesLoad paper and print media Priority input trayTray Configure trays for copy jobs Configure traysPrint tasks Supported paper types and tray capacity Change the print driver to match the media type and sizeWindows Get help for any print optionCancel a print job Change print-quality settings Create bookletsChange print density Print on special media Print a blank first Use different paper and print coversSelect a paper size Resize documentsSelect a paper source Select a paper typeSet the print orientation Use watermarksSave toner On the Finishing tab, select Print on Both Sides Manually Print on both sides of the paper duplex printingPrint on both sides of the paper duplex printing Print multiple pages on one sheet of paper in Windows Economy settings EconoModeArchive print Enww Copy Use copy Load originalsOne-touch copy Multiple copiesAdjust the default copy size Cancel a copy jobReduce or enlarge copies Reduce or enlarge copies for the current jobReduction/enlargement settings Copy settingsAdjust the copy quality for the current job Adjust the default copy qualityAdjust the lighter/darker contrast setting Clean the scanner glassAdjust the lighter/darker setting for the current job Adjust the default lighter/darker settingChange copy job print density Define custom copy settingsCopy onto media of different types and sizes Print or copy edge-to-edgeRestore the copy-settings defaults Change the default media-size settingChange the default media-type setting Copy a book Copy photos Duplex two-sided copy jobsCopy a two-sided original to a one-sided document Copying a two-sided original to a two-sided document Scan Scan by using other software Scan by using HP LaserJet Scan WindowsLoad originals for scanning Use scanScan from a TWAIN-compliant program Canceling a scan jobScan from a WIA-compliant program Windows XP and Vista only ReadirisScan settings Scanner resolution and colorScan file format Clean the scanner glass Resolution and color guidelinesSetting Recommended use Scan qualityEnww Scan a book Scan a photo Manage and maintain the product Configuration Description How to printInformation pages Menu mapFeatures Security featuresEmbedded Web server network models only Secure the embedded Web serverCheck and order supplies Manage suppliesStore supplies HP policy on non-HP suppliesRecycle supplies Replace suppliesRedistribute toner Print cartridgeEnww Clean the product Clean the paper pathClean the lid backing Clean the exterior Firmware updatesProblem solve Step Verification step Possible problems Solutions Number Problem-solving checklistDoes the product scan to the computer? Alert and warning messages Control-panel messagesAlert and warning message tables Control panel message Description Recommended actionCritical error message-tables Critical error messagesFuser Error Turn off then onScanner Error 54.1C ErrorEngine comm. Error Control-panel display problems Clear jamsCauses of jams Clear jams from the input-tray areas Where to look for jamsClear jams Enww Clear jams from the output bin Clear jams from the print-cartridge area Avoid repeated jams Print problems Solve image-quality problemsPrint quality problems General print-quality issuesAaBbCc See Print cartridge on Print-media guidelines Media-handling problemsSolve print-media problems Paper and print media on Performance problemsPrevent copy problems Copy problemsClick Set as Default Printer Open the Printers or Printers and FaxesImage problems See Load paper and print media Copies are blank Sealing tape might not have been Scan problems Solve scanned-image problemsProblem Cause Enww Print-quality checklist Scan-quality problemsPrevent scan-quality problems Solve scan-quality problemsEnww Solve direct-connection problems Solve connectivity problemsNetwork problems network models only Resolve communication problems with the networkPing Solve software problems Solve common Windows problemsSolve common Macintosh problems Hardware troubleshooting Software troubleshootingEnww Accessories and ordering information Cable and interface accessories SuppliesProduct name Description Part number Hewlett-Packard limited warranty statement Service and supportCustomer self repair warranty service Print cartridge limited warranty statement HP service agreements Online ServicesHP Customer Care HP support and information for Macintosh computersHP Customer Care HP maintenance agreements Extended warrantyRepacking the device Specifications Physical specifications Electrical specificationsPower consumption Sound Power Level Declared per ISO 9296 Environmental specificationsAcoustic emissions Recommended Operating StorageEnww Regulatory information Environmental product stewardship program FCC complianceHP LaserJet print supplies PlasticsReturn and recycling instructions United States and Puerto RicoPaper Material Safety Data Sheet Msds For more informationMaterial restrictions Non-US returnsEnww Declaration of Conformity Declaration of conformityLaser safety Safety statementsCanadian DOC regulations EMI statement KoreaLaser statement for Finland Substances table China六价 铬 CrVI 溴溴 苯 PBB Enww Enww Glossary Enww Index Enww PPC Enww WIA Msds Page CB537-90946* *CB537-90946
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