HP M1120n manual Scan problems, Solve scanned-image problems, Problem Cause

Page 110

Scan problems

Solve scanned-image problems

Problem

Cause

Solution

The scanned image is of poor quality.

The original might be a second-generation photo or picture.

To eliminate the patterns, try reducing the size of the image after scanning.

Print the scanned image to see if the quality is better.

 

 

Verify that the resolution settings are

 

 

correct for the type of scan job that you

 

 

are performing. See Scanner

 

 

resolution and color on page 64.

 

 

 

 

The image that appears on the screen might

Try adjusting your computer monitor

 

not be an accurate representation of the

settings to use more colors (or levels of

 

quality of the scan.

gray). Typically, you make this

 

 

adjustment by opening Display in

 

 

Windows Control Panel.

 

 

Try adjusting the resolution settings in

 

 

the scanner software. See Scanner

 

 

resolution and color on page 64.

 

 

 

 

The original might have been loaded

Verify that the original is loaded correctly on

 

incorrectly.

the flatbed scanner. See Load paper and

 

 

print media on page 35.

 

 

 

 

The scanner might be dirty.

Clean the scanner. See Clean the scanner

 

 

glass on page 65.

 

 

 

 

The graphics settings might not be suitable

Try changing the graphics settings. See

 

for the type of scan job that you are

Scanner resolution and color on page 64.

 

performing.

 

 

 

 

Part of the image did not scan.

The original might have been loaded

Verify that the original is loaded correctly on

 

incorrectly.

the flatbed scanner. See Load originals for

 

 

scanning on page 62.

 

 

 

 

A colored background might be causing

Try adjusting the settings before you scan

 

images in the foreground to blend into the

the original or enhancing the image after you

 

background.

scan the original.

 

 

 

 

The original is too small.

The minimum size that the flatbed scanner

 

 

supports is 25 x 25 mm (1 x 1 inch).

 

 

 

 

The media size is incorrect.

In Scan settings, make sure that the input

 

 

media size is large enough for the document

 

 

that you are scanning. .

 

 

 

100 Chapter 11 Problem solve

ENWW

Image 110
Contents HP LaserJet M1120 MFP Series Page HP LaserJet M1120 MFP Series Copyright and License Trademark CreditsTable of contents Print tasks ConnectivityPaper and print media Manage and maintain the product CopyScan Appendix B Service and support Problem solveAppendix a Accessories and ordering information 131 Appendix C SpecificationsAppendix D Regulatory information 133Viii Product basics Product comparison Base models Network modelsProduct features Back view Product walkaroundFront view Interface ports Serial number and model number locationSupported operating systems Easy installation for WindowsAdvanced installation Supported product softwareSupported printer drivers Macintosh softwareEnww Control panel Setup/OK button Control-panel walkaroundControl-panel main menus Control-panel menusUse the control-panel menus Menu item Sub-menu item DescriptionMenu Item Description Software for Windows Printer driver Priority for print settingsSupported operating systems for Windows To change the device Open the printer driver and change the print settingsOperating System To change the settings for all Software installation types for Windows Remove software for WindowsStatus Alerts software Supported utilities for WindowsEmbedded Web server network models only Other Windows components and utilitiesEnww Use the product with Macintosh Software for Macintosh Priority for print settings for MacintoshChange printer-driver settings for Macintosh Supported operating systems for MacintoshInstall Macintosh software for networks network models only Software installation types for MacintoshInstall Macintosh software for direct connections USB Supported utilities for Macintosh Embedded Web server network models onlyPrint Use features in the Macintosh printer driverCreate and use printing presets in Macintosh Resize documents or print on a custom paper sizeUse the Services menu Print multiple pages on one sheet of paper in MacintoshUse page-by-page scanning Scan from the product and HP Director MacintoshScanning tasks Scan to fileEnww Connectivity Connect the product directly to a computer with USB Supported network protocols Install the product on a network network models onlyInstall the software for the network product Connect the product to the networkEnww Paper and print media Understand paper and print media use Size Dimensions Priority input tray Tray Supported paper and print media sizesSpecial paper or print media guidelines Media typeTray Load paper and print mediaPriority input tray Configure trays Configure trays for copy jobsPrint tasks Change the print driver to match the media type and size Supported paper types and tray capacityGet help for any print option WindowsCancel a print job Change print density Change print-quality settingsCreate booklets Print on special media Use different paper and print covers Print a blank firstSelect a paper source Resize documentsSelect a paper size Select a paper typeSave toner Set the print orientationUse watermarks Print on both sides of the paper duplex printing On the Finishing tab, select Print on Both Sides ManuallyPrint on both sides of the paper duplex printing Print multiple pages on one sheet of paper in Windows Archive print Economy settingsEconoMode Enww Copy One-touch copy Load originalsUse copy Multiple copiesReduce or enlarge copies Cancel a copy jobAdjust the default copy size Reduce or enlarge copies for the current jobAdjust the copy quality for the current job Copy settingsReduction/enlargement settings Adjust the default copy qualityAdjust the lighter/darker setting for the current job Clean the scanner glassAdjust the lighter/darker contrast setting Adjust the default lighter/darker settingCopy onto media of different types and sizes Define custom copy settingsChange copy job print density Print or copy edge-to-edgeChange the default media-type setting Restore the copy-settings defaultsChange the default media-size setting Copy a book Copy a two-sided original to a one-sided document Copy photosDuplex two-sided copy jobs Copying a two-sided original to a two-sided document Scan Load originals for scanning Scan by using HP LaserJet Scan WindowsScan by using other software Use scanScan from a WIA-compliant program Windows XP and Vista only Canceling a scan jobScan from a TWAIN-compliant program ReadirisScan file format Scan settingsScanner resolution and color Setting Recommended use Resolution and color guidelinesClean the scanner glass Scan qualityEnww Scan a book Scan a photo Manage and maintain the product Information pages Description How to printConfiguration Menu mapEmbedded Web server network models only Security featuresFeatures Secure the embedded Web serverStore supplies Manage suppliesCheck and order supplies HP policy on non-HP suppliesRedistribute toner Replace suppliesRecycle supplies Print cartridgeEnww Clean the lid backing Clean the productClean the paper path Firmware updates Clean the exteriorProblem solve Problem-solving checklist Step Verification step Possible problems Solutions NumberDoes the product scan to the computer? Alert and warning message tables Control-panel messagesAlert and warning messages Control panel message Description Recommended actionFuser Error Critical error messagesCritical error message-tables Turn off then onEngine comm. Error Scanner Error54.1C Error Causes of jams Control-panel display problemsClear jams Where to look for jams Clear jams from the input-tray areasClear jams Enww Clear jams from the output bin Clear jams from the print-cartridge area Avoid repeated jams Print quality problems Solve image-quality problemsPrint problems General print-quality issuesAaBbCc See Print cartridge on Media-handling problems Print-media guidelinesSolve print-media problems Performance problems Paper and print media onClick Set as Default Printer Copy problemsPrevent copy problems Open the Printers or Printers and Faxes Image problems See Load paper and print media Copies are blank Sealing tape might not have been Problem Cause Scan problemsSolve scanned-image problems Enww Prevent scan-quality problems Scan-quality problemsPrint-quality checklist Solve scan-quality problemsEnww Network problems network models only Solve connectivity problemsSolve direct-connection problems Resolve communication problems with the networkPing Solve common Macintosh problems Solve software problemsSolve common Windows problems Software troubleshooting Hardware troubleshootingEnww Accessories and ordering information Product name Description Part number Cable and interface accessoriesSupplies Service and support Hewlett-Packard limited warranty statementCustomer self repair warranty service Print cartridge limited warranty statement HP Customer Care Online ServicesHP service agreements HP support and information for Macintosh computersHP Customer Care Repacking the device HP maintenance agreementsExtended warranty Specifications Power consumption Physical specificationsElectrical specifications Acoustic emissions Environmental specificationsSound Power Level Declared per ISO 9296 Recommended Operating StorageEnww Regulatory information FCC compliance Environmental product stewardship programReturn and recycling instructions PlasticsHP LaserJet print supplies United States and Puerto RicoMaterial restrictions Material Safety Data Sheet Msds For more informationPaper Non-US returnsEnww Declaration of conformity Declaration of ConformityCanadian DOC regulations Safety statementsLaser safety EMI statement Korea六价 铬 CrVI 溴溴 苯 PBB Laser statement for FinlandSubstances table China Enww Enww Glossary Enww Index Enww PPC Enww WIA Msds Page CB537-90946* *CB537-90946
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