HP M1120n Solve software problems, Solve common Windows problems, Solve common Macintosh problems

Page 116

Solve software problems

Solve common Windows problems

Error message:

"General Protection FaultException OE" "Spool32"

"Illegal Operation"

Cause

Solution

 

 

 

Close all software programs, restart Windows, and try again.

 

Select a different printer driver. If the device PCL 6 printer

 

driver is selected, switch to the PCL 5 or HP postscript level 3

 

emulation printer driver, which can be done from a software

 

program.

 

Delete all temp files from the Temp subdirectory. Determine

 

the name of the directory by opening the AUTOEXEC.BAT file

 

and looking for the statement "Set Temp =". The name after

 

this statement is the Temp directory. It is usually C:\TEMP by

 

default, but can be redefined.

 

See the Microsoft Windows documentation that came with the

 

computer for more information about Windows error

 

messages.

 

 

Solve common Macintosh problems

Table 11-1Problems with Mac OS X v10.3 and Mac OS X v10.4

The product name, IP address, or “Rendezvous” or “Bonjour” host name does not appear in the printer list box in the Printer Setup Utility.

Cause

Solution

 

 

The product might not be ready.

Make sure that the cables are connected correctly, the product is on, and the ready light is on. If you are connecting through a USB or Ethernet hub, try connecting directly to the computer or use a different port.

The wrong product name, IP address, or "Rendezvous" or "Bonjour" host name is being used.

Check the product name, IP address, or "Rendezvous" or "Bonjour" host name by printing a configuration page. Verify that the name, IP address, or "Rendezvous" or "Bonjour" host name on the configuration page matches the product name, IP address, or "Rendezvous" or "Bonjour" host name in the Printer Setup Utility.

The interface cable might be defective or of poor quality.

Replace the interface cable. Make sure to use a high-quality cable.

 

 

106 Chapter 11 Problem solve

ENWW

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Contents HP LaserJet M1120 MFP Series Page HP LaserJet M1120 MFP Series Copyright and License Trademark CreditsTable of contents Print tasks ConnectivityPaper and print media Manage and maintain the product CopyScan Appendix B Service and support Problem solveAppendix a Accessories and ordering information Appendix C Specifications Appendix D Regulatory information131 133Viii Product basics Product comparison Base models Network modelsProduct features Back view Product walkaroundFront view Interface ports Serial number and model number locationEasy installation for Windows Advanced installationSupported operating systems Supported product softwareSupported printer drivers Macintosh softwareEnww Control panel Setup/OK button Control-panel walkaroundControl-panel menus Use the control-panel menusControl-panel main menus Menu item Sub-menu item DescriptionMenu Item Description Software for Windows Printer driver Priority for print settingsSupported operating systems for Windows To change the device Open the printer driver and change the print settingsOperating System To change the settings for all Software installation types for Windows Remove software for WindowsSupported utilities for Windows Embedded Web server network models onlyStatus Alerts software Other Windows components and utilitiesEnww Use the product with Macintosh Priority for print settings for Macintosh Change printer-driver settings for MacintoshSoftware for Macintosh Supported operating systems for MacintoshInstall Macintosh software for networks network models only Software installation types for MacintoshInstall Macintosh software for direct connections USB Supported utilities for Macintosh Embedded Web server network models onlyUse features in the Macintosh printer driver Create and use printing presets in MacintoshPrint Resize documents or print on a custom paper sizeUse the Services menu Print multiple pages on one sheet of paper in MacintoshScan from the product and HP Director Macintosh Scanning tasksUse page-by-page scanning Scan to fileEnww Connectivity Connect the product directly to a computer with USB Install the product on a network network models only Install the software for the network productSupported network protocols Connect the product to the networkEnww Paper and print media Understand paper and print media use Size Dimensions Priority input tray Tray Supported paper and print media sizesSpecial paper or print media guidelines Media typeTray Load paper and print mediaPriority input tray Configure trays Configure trays for copy jobsPrint tasks Change the print driver to match the media type and size Supported paper types and tray capacityGet help for any print option WindowsCancel a print job Change print density Change print-quality settingsCreate booklets Print on special media Use different paper and print covers Print a blank firstResize documents Select a paper sizeSelect a paper source Select a paper typeSave toner Set the print orientationUse watermarks Print on both sides of the paper duplex printing On the Finishing tab, select Print on Both Sides ManuallyPrint on both sides of the paper duplex printing Print multiple pages on one sheet of paper in Windows Archive print Economy settingsEconoMode Enww Copy Load originals Use copyOne-touch copy Multiple copiesCancel a copy job Adjust the default copy sizeReduce or enlarge copies Reduce or enlarge copies for the current jobCopy settings Reduction/enlargement settingsAdjust the copy quality for the current job Adjust the default copy qualityClean the scanner glass Adjust the lighter/darker contrast settingAdjust the lighter/darker setting for the current job Adjust the default lighter/darker settingDefine custom copy settings Change copy job print densityCopy onto media of different types and sizes Print or copy edge-to-edgeChange the default media-type setting Restore the copy-settings defaultsChange the default media-size setting Copy a book Copy a two-sided original to a one-sided document Copy photosDuplex two-sided copy jobs Copying a two-sided original to a two-sided document Scan Scan by using HP LaserJet Scan Windows Scan by using other softwareLoad originals for scanning Use scanCanceling a scan job Scan from a TWAIN-compliant programScan from a WIA-compliant program Windows XP and Vista only ReadirisScan file format Scan settingsScanner resolution and color Resolution and color guidelines Clean the scanner glassSetting Recommended use Scan qualityEnww Scan a book Scan a photo Manage and maintain the product Description How to print ConfigurationInformation pages Menu mapSecurity features FeaturesEmbedded Web server network models only Secure the embedded Web serverManage supplies Check and order suppliesStore supplies HP policy on non-HP suppliesReplace supplies Recycle suppliesRedistribute toner Print cartridgeEnww Clean the lid backing Clean the productClean the paper path Firmware updates Clean the exteriorProblem solve Problem-solving checklist Step Verification step Possible problems Solutions NumberDoes the product scan to the computer? Control-panel messages Alert and warning messagesAlert and warning message tables Control panel message Description Recommended actionCritical error messages Critical error message-tablesFuser Error Turn off then onEngine comm. Error Scanner Error54.1C Error Causes of jams Control-panel display problemsClear jams Where to look for jams Clear jams from the input-tray areasClear jams Enww Clear jams from the output bin Clear jams from the print-cartridge area Avoid repeated jams Solve image-quality problems Print problemsPrint quality problems General print-quality issuesAaBbCc See Print cartridge on Media-handling problems Print-media guidelinesSolve print-media problems Performance problems Paper and print media onCopy problems Prevent copy problemsClick Set as Default Printer Open the Printers or Printers and FaxesImage problems See Load paper and print media Copies are blank Sealing tape might not have been Problem Cause Scan problemsSolve scanned-image problems Enww Scan-quality problems Print-quality checklistPrevent scan-quality problems Solve scan-quality problemsEnww Solve connectivity problems Solve direct-connection problemsNetwork problems network models only Resolve communication problems with the networkPing Solve common Macintosh problems Solve software problemsSolve common Windows problems Software troubleshooting Hardware troubleshootingEnww Accessories and ordering information Product name Description Part number Cable and interface accessoriesSupplies Service and support Hewlett-Packard limited warranty statementCustomer self repair warranty service Print cartridge limited warranty statement Online Services HP service agreementsHP Customer Care HP support and information for Macintosh computersHP Customer Care Repacking the device HP maintenance agreementsExtended warranty Specifications Power consumption Physical specificationsElectrical specifications Environmental specifications Sound Power Level Declared per ISO 9296Acoustic emissions Recommended Operating StorageEnww Regulatory information FCC compliance Environmental product stewardship programPlastics HP LaserJet print suppliesReturn and recycling instructions United States and Puerto RicoMaterial Safety Data Sheet Msds For more information PaperMaterial restrictions Non-US returnsEnww Declaration of conformity Declaration of ConformitySafety statements Laser safetyCanadian DOC regulations EMI statement Korea六价 铬 CrVI 溴溴 苯 PBB Laser statement for FinlandSubstances table China Enww Enww Glossary Enww Index Enww PPC Enww WIA Msds Page CB537-90946* *CB537-90946
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M1120n, M1120 specifications

The HP M1120 is a multifunction laser printer designed for small to medium-sized businesses that demand reliable performance and versatility. This all-in-one device combines printing, scanning, copying, and faxing capabilities, making it a valuable asset in any office setting.

One of the standout features of the HP M1120 is its fast print speed. It can produce up to 20 pages per minute, allowing users to handle large printing tasks with ease. The first page out time is also impressive, with documents ready in as little as 8.5 seconds, ensuring minimal wait time for busy professionals.

In terms of print quality, the HP M1120 uses laser technology to deliver crisp and clear text documents. Its resolution reaches up to 1200 x 1200 dpi, providing sharp graphics and detailed images that are ideal for producing professional-quality documents. The printer is also compatible with various media sizes, including A4, A5, and envelopes, making it versatile for different printing needs.

The scanning feature of the HP M1120 is equally noteworthy. Utilizing a flatbed scanner with an optical resolution of 600 x 1200 dpi, it allows for high-quality scans of documents and photos. Users can easily convert hard copies into digital formats, facilitating document management and storage.

Additionally, the HP M1120 supports copying functions, enabling fast duplication of documents. This adds to its productivity, as users can make multiple copies in a short timeframe. The inclusion of fax capabilities is a boon for businesses that still rely on fax for communication, providing an all-in-one solution for documentation needs.

The device is equipped with an intuitive control panel that simplifies operations, making navigation through its various functions seamless. It features USB connectivity, ensuring that users can easily connect the printer to their PCs for straightforward printing tasks.

A noteworthy aspect of the HP M1120 is its energy-efficient design. The printer is Energy Star certified, which means it meets strict energy efficiency guidelines set by the U.S. Environmental Protection Agency. This not only helps reduce operational costs but also supports eco-friendly practices in the workplace.

In conclusion, the HP M1120 multifunction laser printer offers a range of features designed to enhance productivity and efficiency in office environments. With its fast printing speeds, high-quality output, and multifunction capabilities, it is an excellent choice for businesses looking for reliability in their printing and document management tasks. The combination of advanced technology and user-friendly design makes it a formidable addition to any workgroup scenario.
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