HP M1120n manual Copy problems, Prevent copy problems, Open the Printers or Printers and Faxes

Page 106

Problem

Cause

Solution

 

 

 

Pages did not print.

The product might not be pulling media

See Media-handling problems on page 93.

 

correctly.

 

 

 

 

 

The media might be jamming in the product.

Clear the jam. See Clear jams on page 83.

 

 

 

 

The USB cable or the network cable might be

● Disconnect the cable at both ends and

 

defective or incorrectly connected.

reconnect it.

 

 

● Try printing a job that has printed in the

 

 

past.

 

 

● Try using a different USB or network

 

 

cable.

 

 

 

 

The product IP address might have been

From the control panel, print a configuration

 

changed.

page. Confirm the IP address with that listed in

 

 

the Properties dialog box.

 

 

 

 

The product might not be set up as the default

Open the Printers or Printers and Faxes

 

printer.

dialog box, right click the product, and then

 

 

click Set as Default Printer.

 

 

 

 

The product might have encountered an error.

Check the control panel for an error message.

 

 

See Control-panel messages on page 80.

 

 

 

 

The product might be paused or offline.

Open the Printers or Printers and Faxes

 

 

dialog box, and verify that the product status is

 

 

Ready. If it is Paused, right-click the product

 

 

and click Resume Printing.

 

 

 

 

The product might not be receiving power.

Check the power cord and verify that the

 

 

product is turned on.

Other products are running on your computer. The product might not share a USB port. If you have an external hard drive or network switchbox that is connected to the same port as the product, the other device might be interfering. To connect and use the product, disconnect the other device or use two USB ports on the computer.

Copy problems

Prevent copy problems

The following are a few simple steps you can take to improve copy quality:

●Use quality originals.

●Load the media correctly. If the media is loaded incorrectly, it might skew, causing unclear images and problems with the OCR program. See Load paper and print media on page 35 for instructions.

●Use or make a carrier sheet to protect your originals.

NOTE: Verify that the media meets HP specifications. If the media meets HP specifications, recurring feed problems indicate the pickup roller or separation pad is worn. Contact HP. See www.hp.com/ support/LJM1120 or the support flyer that came in the product box.

96 Chapter 11 Problem solve

ENWW

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Contents HP LaserJet M1120 MFP Series Page HP LaserJet M1120 MFP Series Copyright and License Trademark CreditsTable of contents Paper and print media ConnectivityPrint tasks Scan CopyManage and maintain the product Appendix a Accessories and ordering information Problem solveAppendix B Service and support 131 Appendix C SpecificationsAppendix D Regulatory information 133Viii Product basics Product comparison Base models Network modelsProduct features Front view Product walkaroundBack view Interface ports Serial number and model number locationSupported operating systems Easy installation for WindowsAdvanced installation Supported product softwareSupported printer drivers Macintosh softwareEnww Control panel Setup/OK button Control-panel walkaroundControl-panel main menus Control-panel menusUse the control-panel menus Menu item Sub-menu item DescriptionMenu Item Description Software for Windows Supported operating systems for Windows Priority for print settingsPrinter driver Operating System To change the settings for all Open the printer driver and change the print settingsTo change the device Software installation types for Windows Remove software for WindowsStatus Alerts software Supported utilities for WindowsEmbedded Web server network models only Other Windows components and utilitiesEnww Use the product with Macintosh Software for Macintosh Priority for print settings for MacintoshChange printer-driver settings for Macintosh Supported operating systems for MacintoshInstall Macintosh software for direct connections USB Software installation types for MacintoshInstall Macintosh software for networks network models only Supported utilities for Macintosh Embedded Web server network models onlyPrint Use features in the Macintosh printer driverCreate and use printing presets in Macintosh Resize documents or print on a custom paper sizeUse the Services menu Print multiple pages on one sheet of paper in MacintoshUse page-by-page scanning Scan from the product and HP Director MacintoshScanning tasks Scan to fileEnww Connectivity Connect the product directly to a computer with USB Supported network protocols Install the product on a network network models onlyInstall the software for the network product Connect the product to the networkEnww Paper and print media Understand paper and print media use Size Dimensions Priority input tray Tray Supported paper and print media sizesSpecial paper or print media guidelines Media typePriority input tray Load paper and print mediaTray Configure trays Configure trays for copy jobsPrint tasks Change the print driver to match the media type and size Supported paper types and tray capacityGet help for any print option WindowsCancel a print job Create booklets Change print-quality settingsChange print density Print on special media Use different paper and print covers Print a blank firstSelect a paper source Resize documentsSelect a paper size Select a paper typeUse watermarks Set the print orientationSave toner Print on both sides of the paper duplex printing On the Finishing tab, select Print on Both Sides ManuallyPrint on both sides of the paper duplex printing Print multiple pages on one sheet of paper in Windows EconoMode Economy settingsArchive print Enww Copy One-touch copy Load originalsUse copy Multiple copiesReduce or enlarge copies Cancel a copy jobAdjust the default copy size Reduce or enlarge copies for the current jobAdjust the copy quality for the current job Copy settingsReduction/enlargement settings Adjust the default copy qualityAdjust the lighter/darker setting for the current job Clean the scanner glassAdjust the lighter/darker contrast setting Adjust the default lighter/darker settingCopy onto media of different types and sizes Define custom copy settingsChange copy job print density Print or copy edge-to-edgeChange the default media-size setting Restore the copy-settings defaultsChange the default media-type setting Copy a book Duplex two-sided copy jobs Copy photosCopy a two-sided original to a one-sided document Copying a two-sided original to a two-sided document Scan Load originals for scanning Scan by using HP LaserJet Scan WindowsScan by using other software Use scanScan from a WIA-compliant program Windows XP and Vista only Canceling a scan jobScan from a TWAIN-compliant program ReadirisScanner resolution and color Scan settingsScan file format Setting Recommended use Resolution and color guidelinesClean the scanner glass Scan qualityEnww Scan a book Scan a photo Manage and maintain the product Information pages Description How to printConfiguration Menu mapEmbedded Web server network models only Security featuresFeatures Secure the embedded Web serverStore supplies Manage suppliesCheck and order supplies HP policy on non-HP suppliesRedistribute toner Replace suppliesRecycle supplies Print cartridgeEnww Clean the paper path Clean the productClean the lid backing Firmware updates Clean the exteriorProblem solve Problem-solving checklist Step Verification step Possible problems Solutions NumberDoes the product scan to the computer? Alert and warning message tables Control-panel messagesAlert and warning messages Control panel message Description Recommended actionFuser Error Critical error messagesCritical error message-tables Turn off then on54.1C Error Scanner ErrorEngine comm. Error Clear jams Control-panel display problemsCauses of jams Where to look for jams Clear jams from the input-tray areasClear jams Enww Clear jams from the output bin Clear jams from the print-cartridge area Avoid repeated jams Print quality problems Solve image-quality problemsPrint problems General print-quality issuesAaBbCc See Print cartridge on Media-handling problems Print-media guidelinesSolve print-media problems Performance problems Paper and print media onClick Set as Default Printer Copy problemsPrevent copy problems Open the Printers or Printers and FaxesImage problems See Load paper and print media Copies are blank Sealing tape might not have been Solve scanned-image problems Scan problemsProblem Cause Enww Prevent scan-quality problems Scan-quality problemsPrint-quality checklist Solve scan-quality problemsEnww Network problems network models only Solve connectivity problemsSolve direct-connection problems Resolve communication problems with the networkPing Solve common Windows problems Solve software problemsSolve common Macintosh problems Software troubleshooting Hardware troubleshootingEnww Accessories and ordering information Supplies Cable and interface accessoriesProduct name Description Part number Service and support Hewlett-Packard limited warranty statementCustomer self repair warranty service Print cartridge limited warranty statement HP Customer Care Online ServicesHP service agreements HP support and information for Macintosh computersHP Customer Care Extended warranty HP maintenance agreementsRepacking the device Specifications Electrical specifications Physical specificationsPower consumption Acoustic emissions Environmental specificationsSound Power Level Declared per ISO 9296 Recommended Operating StorageEnww Regulatory information FCC compliance Environmental product stewardship programReturn and recycling instructions PlasticsHP LaserJet print supplies United States and Puerto RicoMaterial restrictions Material Safety Data Sheet Msds For more informationPaper Non-US returnsEnww Declaration of conformity Declaration of ConformityCanadian DOC regulations Safety statementsLaser safety EMI statement KoreaSubstances table China Laser statement for Finland六价 铬 CrVI 溴溴 苯 PBB Enww Enww Glossary Enww Index Enww PPC Enww WIA Msds Page CB537-90946* *CB537-90946
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M1120n, M1120 specifications

The HP M1120 is a multifunction laser printer designed for small to medium-sized businesses that demand reliable performance and versatility. This all-in-one device combines printing, scanning, copying, and faxing capabilities, making it a valuable asset in any office setting.

One of the standout features of the HP M1120 is its fast print speed. It can produce up to 20 pages per minute, allowing users to handle large printing tasks with ease. The first page out time is also impressive, with documents ready in as little as 8.5 seconds, ensuring minimal wait time for busy professionals.

In terms of print quality, the HP M1120 uses laser technology to deliver crisp and clear text documents. Its resolution reaches up to 1200 x 1200 dpi, providing sharp graphics and detailed images that are ideal for producing professional-quality documents. The printer is also compatible with various media sizes, including A4, A5, and envelopes, making it versatile for different printing needs.

The scanning feature of the HP M1120 is equally noteworthy. Utilizing a flatbed scanner with an optical resolution of 600 x 1200 dpi, it allows for high-quality scans of documents and photos. Users can easily convert hard copies into digital formats, facilitating document management and storage.

Additionally, the HP M1120 supports copying functions, enabling fast duplication of documents. This adds to its productivity, as users can make multiple copies in a short timeframe. The inclusion of fax capabilities is a boon for businesses that still rely on fax for communication, providing an all-in-one solution for documentation needs.

The device is equipped with an intuitive control panel that simplifies operations, making navigation through its various functions seamless. It features USB connectivity, ensuring that users can easily connect the printer to their PCs for straightforward printing tasks.

A noteworthy aspect of the HP M1120 is its energy-efficient design. The printer is Energy Star certified, which means it meets strict energy efficiency guidelines set by the U.S. Environmental Protection Agency. This not only helps reduce operational costs but also supports eco-friendly practices in the workplace.

In conclusion, the HP M1120 multifunction laser printer offers a range of features designed to enhance productivity and efficiency in office environments. With its fast printing speeds, high-quality output, and multifunction capabilities, it is an excellent choice for businesses looking for reliability in their printing and document management tasks. The combination of advanced technology and user-friendly design makes it a formidable addition to any workgroup scenario.
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