United States Stove B9945L manual Troubleshooting, Observed Problem Possible Cause Remedy

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TROUBLESHOOTING

WARNING

Turn off and let cool before servicing.Only a qualified service person should serviceandrepairheater.

NOTE: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

• Ignitor electrode positioned wrong

• Replace ignitor.

 

• Ignitor electrode is broken

• Replace ignitor.

 

• Ignitor electrode not connected to ignitor

• Reconnect ignitor cable.

 

cable.

 

When ignitor button is pressed, there is

• Ignitor cable pinched or wet keep ignitor

• Free ignitor cable if pinched by any

no spark at ODS/Pilot.

cable dry.

metal or tubing.

 

 

• Broken ignitor cable

• Replace ignitor cable.

 

• Bad piezo ignitor

• Replace piezo ignitor.

 

 

 

 

• Appliance burning vapors from paint, hair

• Ventilate room. Stop using odor-caus-

Applianceproducesunwantedodors.

spray,glues,etc.

ing products while heater is running.

 

• Gas leak.

• Locate and correct all leaks.

 

 

 

 

• Not enough fresh air is available for ODS/

• Open window and/or door ventilation

Appliance shuts off in use.

Pilot to operate.

 

• Low line pressure.

• Contact local gas company.

 

 

• ODS/Pilot is partially clogged.

• Clean ODS/Pilot.

 

 

 

Gas odor even when control knob is in

• Gas leak.

• Locate and correct all leaks.

OFF position.

• Control valve defective.

• Replace control valve.

 

 

 

 

 

• Gas supply turned off or manual shutoff valve

• Turn on gas supply or open manual shutoff

 

closed.

valve.

 

• Control knob not in PILOT position.

• Turn control knob while in PILOT position.

When ignitor button is pressed, there is

• Control knob not pressed in while in Pilot

• Press in control knob while in PILOT posi-

spark at ODS/Pilot, but no ignition.

position

tion.

• Air in gas lines when installed.

 

 

• Continue holding down control knob.

 

 

 

• ODS/Pilot is clogged.

Repeat igniting operation until air is re-

 

moved

 

• Gas regulator setting is not correct.

• Replace ODS/pilot assembly or get it

 

serviced

 

 

 

 

• Control knob not fully pressed in.

• Replace gas regulator.

 

• Press in control knob fully.

 

 

ODS/Pilot lights, but flame goes out

• Control knob not pressed in long enough.

• After ODS/pilot lights, keep control

when control knob is released.

 

 

knob pressed in 30 seconds.

 

• Manual shutoff valve not fully open.

 

 

 

 

• Fully open manual shutoff valve.

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Contents United States Stove Company ~WHAT to do if YOU Smell GASTable of Contents Important Safety Information Product Features FeaturesSpecifications ContentsCodes Items Required for InstallationItems Required for Installation Installation Minimum ClearancesMantel Clearances GAS Connection Gas ConnectionGAS Pressure Check Rear View of 9945 Vent-Free Gas HeaterLOG Assembly Proper Installation SequenceRemoving Front Screen LOG PositioningFor Your Safety Read Before Lighting For Your SafetyOperating Instructions What to do if YOU Smell GASLighting Instructions Turn OFF GAS to ApplianceCleaning / Servicing Match Lighting InstructionsChecking Flame Appearance Pilot FlameFlame Appearance FlamesHeater Assembly Replacement Parts Parts List for Heater Assembly KEY Description QTYBurner & LOG Assembly Parts List for Generator and LOG Assembly Troubleshooting Observed Problem Possible Cause RemedyObservedproblem Possiblecause Remedy Optional Kits for Wiring Diagram for Generator Assembly Optional Kits FortheWiring with the WTK60 Wall Thermostat KIT Standard Wiring from FactoryWiring of the RCK60 Remote Control KIT Wiring with the WSK60 Wall Switch KIT Control ValvePage Limited Warranty Policy Howto Order Repair Parts or Options United States Stove Company