United States Stove B9945L manual Observedproblem Possiblecause Remedy

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TROUBLESHOOTING, CONTINUED...

OBSERVEDPROBLEM

POSSIBLECAUSE

REMEDY

ODS/Pilot lights, but flame goes out

• Thermocouple connection loose at

• Hand tighten until snug, then

When control knob is released.

control valve.

tighten 1/4 turn more.

(continued from page 20)

• Pilot flame not touching thermocouple,

• Contact local gas company.

 

which allows thermocouple to cool,

 

 

causing pilot flame to go out. This

 

 

problem could be caused by either

 

 

low gas pressure, or a dirty or partially

 

 

clogged ODS/pilot.

 

 

• Thermocouple damaged.

• Replace thermocouple.

 

• Control valve damaged.

• Replace control valve.

 

 

 

One or both burners do not

• Burner orifice is clogged.

• Clean burner or replace burner

light after ODS/pilot is lit.

• Burner orifice diameter is too small.

orifice.

 

• Inlet gas pressure is too low.

• Replace burner orifice.

 

 

• Contact qualified service person.

 

 

 

Burner backfires during

• Manifold pressure is too low.

• Contact local gas company.

combustion.

• Burner orifice is clogged.

• Clean burner or replace burner

 

 

orifice.

 

 

 

Slight smoke or odor during

• Burner orifice is clogged or damaged.

• Clean burner or replace burner

initial operation.

• Burner is damaged.

orifice.

 

• Gas regulator defective.

• Replace burner.

 

 

• Replace gas regulator.

 

 

 

Logs appear to smoke after

• Vapors from paint or curing process

• Problem will stop after a few hours

initial operation.

of logs.

of operation. Run the heater with

 

 

the damper open if you have one,

 

 

or open a window for the first few

 

 

hours.

 

 

• Log heater is intended to be

 

 

smokeless. Turn OFF heater and

 

 

call qualified service person.

 

 

 

Heater produces a whistling

• Turning control knob to HIGH

• Turn control knob to LOW

noise when burner is lit.

position when burner is cold.

position and let warm up for a

 

• Air in gas line.

minute.

 

• Operate burner until air is removed

 

 

from line. Have gas line checked

 

• Dirty or partially clogged burner

by local gas company.

 

• Clean burner or replace burner

 

orifice.

orifice.

 

 

 

No gas to pilot.

LP-regulator shut down due to inlet

• Verify LP tank regulator is

 

pressure too high.

installed and set to 11" to 13"w.c.

 

 

Replace regulator on heater.

 

 

 

WARNING

Ifthegasqualityisbad,yourpilotmaynotstaylit,theburnersmayproducesoot andtheheatermaybackfirewhenlit. Ifthegasqualityorpressureislow,contact yourlocalgassupplierimmediately.

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Contents ~WHAT to do if YOU Smell GAS United States Stove CompanyTable of Contents Important Safety Information Features Product FeaturesContents SpecificationsItems Required for Installation Items Required for InstallationCodes Minimum Clearances InstallationMantel Clearances Gas Connection GAS ConnectionRear View of 9945 Vent-Free Gas Heater GAS Pressure CheckProper Installation Sequence LOG AssemblyRemoving Front Screen LOG PositioningFor Your Safety For Your Safety Read Before LightingOperating Instructions What to do if YOU Smell GASTurn OFF GAS to Appliance Lighting InstructionsMatch Lighting Instructions Cleaning / ServicingChecking Flame Appearance Pilot FlameFlames Flame AppearanceHeater Assembly Replacement Parts KEY Description QTY Parts List for Heater AssemblyBurner & LOG Assembly Parts List for Generator and LOG Assembly Observed Problem Possible Cause Remedy TroubleshootingObservedproblem Possiblecause Remedy Optional Kits for Optional Kits Forthe Wiring Diagram for Generator AssemblyStandard Wiring from Factory Wiring of the RCK60 Remote Control KITWiring with the WTK60 Wall Thermostat KIT Control Valve Wiring with the WSK60 Wall Switch KITPage Limited Warranty Policy United States Stove Company Howto Order Repair Parts or Options