HP 3000 J310A CH393A#B1H Clear a paper jam, To clear a paper jam, Input tray, Output tray

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Clear a paper jam

Clear a paper jam.

To clear a paper jam

1.Press the cancel button to try to clear the jam automatically. If this does not work, the paper jam will need to be cleared manually.

2.Locate the paper jam

Input tray

If the paper jam is located near the back input tray, pull the paper gently out of the input tray.

Output tray

•If the paper jam is located near the front output tray, pull the paper gently out of the output tray.

•You may need to open the carriage door and slide the print carriage to the right to access the paper jam.

Solve a problem

Clear a paper jam

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Contents HP Deskjet 3000 J310 series Page Contents Contents How Do I? Chapter Printer parts Get to know the HP PrinterWireless Control panel featuresBehavior Status LightsWireless Status Light Print documents PrintTo print from a software application To print a photo on photo paper Print photosTo print envelopes Print envelopesTips for print success Quick FormsOn Paper/Quality tab select a Plain paper type Cartridge tipsPrinter settings tips Print using the maximum dpiHP HP Deskjet 3000 J310 series HP Deskjet 3000 J310 series Media drop-down list, click Photo Paper, Best Quality To print in Maximum dpi modeRecommended papers for printing Paper basicsColorLok HP Advanced Photo PaperHP Premium Presentation Paper or HP Professional Paper HP Brochure Paper or HP Superior Inkjet PaperHP Bright White Inkjet Paper HP Printing PaperLoad full-size paper a. Raise the input tray Load mediaSlide paper-width guide to the left Load small-size paper Slide paper-width guide to the left Load envelopes Paper basics Check the estimated ink levels Work with cartridgesTo check the ink levels from the Printer Software Choose the right cartridges Order ink suppliesLocate the cartridge number on the printer Locate the cartridge number in the Printer SoftwareTo replace the cartridges Replace the cartridgesWork with cartridges Cartridge warranty information Use single-cartridge modeWork with cartridges Connectivity To connect the HP Printer using WiFi Protected Setup WPSAdd the HP Printer to a network Use Push Button PBC methodTo connect the product with the USB cable To connect the productTo enable printer sharing on a Windows computer Tips for setting up and using a networked printerConnectivity To print a diagnostics Solve a problemImprove print quality To align the cartridges from the Printer SoftwareTo clean the cartridges automatically To clear a paper jam Clear a paper jamInput tray Output trayPrevent paper jams Inside of printerSelect Set as Default Printer To verify that the product is set as the default printerUnable to print To verify that the product is not paused or offlineTo restart the print spooler Click Manage, and then click Services and ApplicationsWindows Windows VistaIdentify a defective cartridge Clear the print carriageTo clear the print queue Networking Prepare the traysOpen output tray Close cartridge doorHP support If you have a problem, follow these stepsAdditional warranty options Hewlett-Packard Company notices Technical informationPaper size Environmental product stewardship program HP inkjet supplies recycling program Chemical Substances Regulatory notices FCC statement Technical information Declaration of Conformity European Union Regulatory Notice Exposure to radio frequency radiation Products with 2.4-GHz wireless LAN devices France Italia Index Index