HP 3000 J310A CH393A#B1H manual Inside of printer, Prevent paper jams

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Chapter 7

Inside of printer

•If the paper jam is located inside the printer, open the cleanout door located on the bottom of the printer. Press tabs on both sides of the cleanout door.

•Remove jammed paper.

•Close the cleanout door. Gently push the door towards the printer until both latches snap into place.

3.Press the OK button on the control panel to continue the current job.

If the above solutions do not resolve the problem, click here for more online troubleshooting.

Solve a problem

Prevent paper jams

•Do not overfill the input tray.

•Remove printed papers from the output tray frequently.

•Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn.

•Do not combine different paper types and paper sizes in the input tray; the entire stack of paper in the input tray must be the same size and type.

•Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-width guide does not bend the paper in the input tray.

•Do not force paper too far forward in the input tray.

If the above solutions do not resolve the problem, click here for more online troubleshooting.

36 Solve a problem

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Contents HP Deskjet 3000 J310 series Page Contents Contents How Do I? Chapter Get to know the HP Printer Printer partsControl panel features WirelessStatus Lights BehaviorWireless Status Light To print from a software application PrintPrint documents Print photos To print a photo on photo paperPrint envelopes To print envelopesOn Paper/Quality tab select a Plain paper type Quick FormsTips for print success Cartridge tipsHP HP Deskjet 3000 J310 series HP Deskjet 3000 J310 series Print using the maximum dpiPrinter settings tips To print in Maximum dpi mode Media drop-down list, click Photo Paper, Best QualityColorLok Paper basicsRecommended papers for printing HP Advanced Photo PaperHP Bright White Inkjet Paper HP Brochure Paper or HP Superior Inkjet PaperHP Premium Presentation Paper or HP Professional Paper HP Printing PaperLoad media Load full-size paper a. Raise the input traySlide paper-width guide to the left Load small-size paper Slide paper-width guide to the left Load envelopes Paper basics To check the ink levels from the Printer Software Work with cartridgesCheck the estimated ink levels Locate the cartridge number on the printer Order ink suppliesChoose the right cartridges Locate the cartridge number in the Printer SoftwareReplace the cartridges To replace the cartridgesWork with cartridges Use single-cartridge mode Cartridge warranty informationWork with cartridges Add the HP Printer to a network To connect the HP Printer using WiFi Protected Setup WPSConnectivity Use Push Button PBC methodTo connect the product To connect the product with the USB cableTips for setting up and using a networked printer To enable printer sharing on a Windows computerConnectivity Improve print quality Solve a problemTo print a diagnostics To align the cartridges from the Printer SoftwareTo clean the cartridges automatically Input tray Clear a paper jamTo clear a paper jam Output trayInside of printer Prevent paper jamsUnable to print To verify that the product is set as the default printerSelect Set as Default Printer To verify that the product is not paused or offlineWindows Click Manage, and then click Services and ApplicationsTo restart the print spooler Windows VistaTo clear the print queue Clear the print carriageIdentify a defective cartridge Open output tray Prepare the traysNetworking Close cartridge doorIf you have a problem, follow these steps HP supportAdditional warranty options Technical information Hewlett-Packard Company noticesPaper size Environmental product stewardship program HP inkjet supplies recycling program Chemical Substances Regulatory notices FCC statement Technical information Declaration of Conformity European Union Regulatory Notice Exposure to radio frequency radiation Products with 2.4-GHz wireless LAN devices France Italia Index Index