HP 3000 J310A CH393A#B1H manual Status Lights, Behavior

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Status Lights

When the product is turned on, the on button light will be lit. When the product is processing a job, the on light will be blinking. Additional blinking lights signal errors that you can resolve. See below to learn about blinking lights and what to do.

Behavior

On light is blinking fast + Attention light is blinking fast

On light is blinking fast + both cartridge lights are blinking fast + Attention light is on

Both cartridges lights are blinking fast + Attention light is on

One or both cartridge lights are on

One or both cartridge lights are blinking

All lights are fast blinking

Solution

The output tray is closed, there is no paper, or there is a paper jam.

Prepare the trays, correctly Load media, or Clear a paper jam. Then select OK on the printer display to continue.

The cartridge door is open.

Close cartridge door. See Prepare the trays for more information.

The carriage is obstructed.

Open cartridge door and move the carriage to the right to clear the obstruction. Then select OK on the printer display to continue. See Clear the print carriage for more information.

The indicated cartridge is low on ink.

Replace the cartridge when print quality is no longer acceptable.

Cartridges still have the tape on, are not installed, incompatible or defective.

Remove the pink tape if still on the cartridges. Insert cartridges if missing or insert compatible cartridges. See Identify a defective cartridge to identify if only one cartridge is a defective

The printer is in an error state.

To exit the error state, reset the product.

1.Turn off the product.

2.Unplug the power cord.

3.Wait a minute, then plug the power cord back in.

4.Turn on the product.

Get to know the HP Printer

Status Lights

7

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Contents HP Deskjet 3000 J310 series Page Contents Contents How Do I? Chapter Printer parts Get to know the HP PrinterWireless Control panel featuresBehavior Status LightsWireless Status Light Print Print documentsTo print from a software application To print a photo on photo paper Print photosTo print envelopes Print envelopesTips for print success Quick FormsOn Paper/Quality tab select a Plain paper type Cartridge tipsPrint using the maximum dpi Printer settings tipsHP HP Deskjet 3000 J310 series HP Deskjet 3000 J310 series Media drop-down list, click Photo Paper, Best Quality To print in Maximum dpi modeRecommended papers for printing Paper basicsColorLok HP Advanced Photo PaperHP Premium Presentation Paper or HP Professional Paper HP Brochure Paper or HP Superior Inkjet PaperHP Bright White Inkjet Paper HP Printing PaperLoad full-size paper a. Raise the input tray Load mediaSlide paper-width guide to the left Load small-size paper Slide paper-width guide to the left Load envelopes Paper basics Work with cartridges Check the estimated ink levelsTo check the ink levels from the Printer Software Choose the right cartridges Order ink suppliesLocate the cartridge number on the printer Locate the cartridge number in the Printer SoftwareTo replace the cartridges Replace the cartridgesWork with cartridges Cartridge warranty information Use single-cartridge modeWork with cartridges Connectivity To connect the HP Printer using WiFi Protected Setup WPSAdd the HP Printer to a network Use Push Button PBC methodTo connect the product with the USB cable To connect the productTo enable printer sharing on a Windows computer Tips for setting up and using a networked printerConnectivity To print a diagnostics Solve a problemImprove print quality To align the cartridges from the Printer SoftwareTo clean the cartridges automatically To clear a paper jam Clear a paper jamInput tray Output trayPrevent paper jams Inside of printerSelect Set as Default Printer To verify that the product is set as the default printerUnable to print To verify that the product is not paused or offlineTo restart the print spooler Click Manage, and then click Services and ApplicationsWindows Windows VistaClear the print carriage Identify a defective cartridgeTo clear the print queue Networking Prepare the traysOpen output tray Close cartridge doorHP support If you have a problem, follow these stepsAdditional warranty options Hewlett-Packard Company notices Technical informationPaper size Environmental product stewardship program HP inkjet supplies recycling program Chemical Substances Regulatory notices FCC statement Technical information Declaration of Conformity European Union Regulatory Notice Exposure to radio frequency radiation Products with 2.4-GHz wireless LAN devices France Italia Index Index