Pioneer VSX-D2011-G Symptom, Cause, Remedy, During playback of a, Surround EX or DTS ES, remote

Techno Tidbits & Problem-solving

Symptom	Cause
During playback of a	•	The source may be 6.1 playback
Surround EX or DTS ES	compatible, but there is no signal from the
source on the AUTO setting,	source to indicate this.
the EX and ES indicators
won't light.
During playback of a DVD	•	The multichannel connections are analog,
audio source, the player	so there is no digital transfer.
shows a transfer rate of 96
kHz, but the receiver does
not.
During playback of a 96 kHz	•	SIGNAL SELECT is set to ANALOG
source, the display doesn't
show 96 kHz
Remote control
Cannot be remote	•	The remote control batteries have worn
controlled.	out.
	•	Too far away or improper angle of
	operation.
	•	There is an obstacle between the
	receiver and the remote control.
	•	Strong light such as fluorescent light is
	shining onto the unit's remote control signal
	light-receiving window.
	•	A cord is connected to the CONTROL IN
	terminal on this unit.
	•	The IR Receiver type is mismatched with
	the setting.
Other components can't be	•	The preset code settings are wrong.
operated with the system	•	The batteries wore out and the system
remote.	settings were cleared.
The SR cable is connected,	•	The SR cable hasn't been connected
but the connected	properly.
components can't be	• The rest of the component connection
operated with the remote.	have not been made.
	•	The component you have hooked up is
	not SR compatible.

Remedy

•Switch the SB CH MODE to ON (see page 54).

•This is not a malfunction. See the player's manual for more details.

•SET the SIGNAL SELECT to AUTO (see page 45).

•Replace the batteries (see page 7).

•Operate within 7 m and a 30° angle of the remote sensor on the front panel (see page 8).

•Remove the obstacle or operate from another position (see page 8).

•Avoid exposing the remote sensor on the front panel to direct light.

•Connect cord to the correct jack.

•Disconnect the IR Receiver from the rear panel, and set to the other IR Receiver type using the remote control.

•Input the correct preset code.

•Reset the proper system settings.

•Reinsert the SR cable, making sure it is the right jack (see page 79).

•Make sure an analog connection has been made between the units.

•This is not a malfunction.

If the unit does not operate normally due to external effects such as static electricity

Disconnect the power plug from the outlet and insert again to return to normal operating conditions.

Maintenance of External Surfaces

•Use a polishing cloth or dry cloth to wipe off dust and dirt.

•When the surfaces are dirty, wipe with a soft cloth dipped in some neutral cleanser diluted five or six times with water, and wrung out well, and then wipe again with a dry cloth. Do not use furniture wax or cleaners.

•Never use thinners, benzine, insecticide sprays or other chemicals on or near this unit, since these will corrode the surfaces.

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