HP 3000 J310A CH393A#B1H manual Order ink supplies, Choose the right cartridges, Related topics

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Chapter 5

Order ink supplies

Before ordering cartridges, locate the correct cartridge number. The cartridge number is printed on the label of the cartridge. If an old cartridge is not available, you can find the number on the printer and in the printer software

Locate the cartridge number on the printer

▲The cartridge number is located inside the cartridge door.

Work with cartridges

	Product No.		HP Ink	xx
	xxxxxx
			Cartridge

	Model No.	xxxxx

Locate the cartridge number in the Printer Software

1.Click the HP Printer desktop icon to open the Printer Software.

NOTE: You can also access the Printer Software by clicking Start > Programs

>HP > HP Deskjet 3000 J310 series > HP Deskjet 3000 J310 series

2.In the Printer Software, click Shop For Supplies Online. The correct cartridge number will be automatically displayed when you use this link.

To order genuine HP supplies for the HP Printer, go to www.hp.com/buy/supplies. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page.

NOTE: Ordering cartridges online is not supported in all countries/regions. If it is not available in your country/region, you may still view supplies information and print a list for reference when shopping at a local HP reseller.

Related topics

Choose the right cartridges

Choose the right cartridges

HP recommends that you use original HP cartridges. Original HP cartridges are designed and tested with HP printers to help you easily produce great results, time after time.

Related topics

Order ink supplies

24 Work with cartridges

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Contents HP Deskjet 3000 J310 series Page Contents Contents How Do I? Chapter Get to know the HP Printer Printer partsControl panel features WirelessStatus Lights BehaviorWireless Status Light To print from a software application PrintPrint documents Print photos To print a photo on photo paperPrint envelopes To print envelopesOn Paper/Quality tab select a Plain paper type Quick FormsTips for print success Cartridge tipsHP HP Deskjet 3000 J310 series HP Deskjet 3000 J310 series Print using the maximum dpiPrinter settings tips To print in Maximum dpi mode Media drop-down list, click Photo Paper, Best QualityColorLok Paper basicsRecommended papers for printing HP Advanced Photo PaperHP Bright White Inkjet Paper HP Brochure Paper or HP Superior Inkjet PaperHP Premium Presentation Paper or HP Professional Paper HP Printing PaperLoad media Load full-size paper a. Raise the input traySlide paper-width guide to the left Load small-size paper Slide paper-width guide to the left Load envelopes Paper basics To check the ink levels from the Printer Software Work with cartridgesCheck the estimated ink levels Locate the cartridge number on the printer Order ink suppliesChoose the right cartridges Locate the cartridge number in the Printer SoftwareReplace the cartridges To replace the cartridgesWork with cartridges Use single-cartridge mode Cartridge warranty informationWork with cartridges Add the HP Printer to a network To connect the HP Printer using WiFi Protected Setup WPSConnectivity Use Push Button PBC methodTo connect the product To connect the product with the USB cableTips for setting up and using a networked printer To enable printer sharing on a Windows computerConnectivity Improve print quality Solve a problemTo print a diagnostics To align the cartridges from the Printer SoftwareTo clean the cartridges automatically Input tray Clear a paper jamTo clear a paper jam Output trayInside of printer Prevent paper jamsUnable to print To verify that the product is set as the default printerSelect Set as Default Printer To verify that the product is not paused or offlineWindows Click Manage, and then click Services and ApplicationsTo restart the print spooler Windows VistaTo clear the print queue Clear the print carriageIdentify a defective cartridge Open output tray Prepare the traysNetworking Close cartridge doorIf you have a problem, follow these steps HP supportAdditional warranty options Technical information Hewlett-Packard Company noticesPaper size Environmental product stewardship program HP inkjet supplies recycling program Chemical Substances Regulatory notices FCC statement Technical information Declaration of Conformity European Union Regulatory Notice Exposure to radio frequency radiation Products with 2.4-GHz wireless LAN devices France Italia Index Index