HP 3000 J310A CH393A#B1H manual To restart the print spooler, Windows Vista, Windows XP

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Chapter 7

5.Restart the print spooler.

To restart the print spooler

NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this issue.

Click here to go online for more information. Otherwise, follow the steps below.

a. Depending upon your operating system, do one of the following:

Windows 7

•From the Windows Start menu, click Control Panel, System and Security, and then Administrative Tools.

•Double-click Services.

•Right-click the Print Spooler, and then click Properties.

•On the General tab, next to Startup type, make sure that Automatic is selected.

•If the service is not already running, under Service status, click Start, and then click OK.

Windows Vista

•From the Windows Start menu, click Control Panel, System and Maintenance, Administrative Tools.

•Double-click Services.

•Right-click the Print Spooler service, and then click Properties.

•On the General tab, next to Startup type, make sure that Automatic is selected.

•If the service is not already running, under Service status, click Start, and then click OK.

Windows XP

•From the Windows Start menu, right click My Computer.

•Click Manage, and then click Services and Applications.

•Double-click Services, and then select Print Spooler.

•Right-click Print Spooler, and click Restart to restart the service. b. Make sure the correct product is set as the default printer.

The default printer has a check mark in a black or green circle next to it.

c. If the wrong product is set as the default printer, right-click the correct product and select Set as Default Printer.

d. Try using your product again.

Solve a problem

38 Solve a problem

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Contents HP Deskjet 3000 J310 series Page Contents Contents How Do I? Chapter Get to know the HP Printer Printer partsControl panel features WirelessStatus Lights BehaviorWireless Status Light Print documents PrintTo print from a software application Print photos To print a photo on photo paperPrint envelopes To print envelopesQuick Forms Tips for print successOn Paper/Quality tab select a Plain paper type Cartridge tipsPrinter settings tips Print using the maximum dpiHP HP Deskjet 3000 J310 series HP Deskjet 3000 J310 series To print in Maximum dpi mode Media drop-down list, click Photo Paper, Best QualityPaper basics Recommended papers for printingColorLok HP Advanced Photo PaperHP Brochure Paper or HP Superior Inkjet Paper HP Premium Presentation Paper or HP Professional PaperHP Bright White Inkjet Paper HP Printing PaperLoad media Load full-size paper a. Raise the input traySlide paper-width guide to the left Load small-size paper Slide paper-width guide to the left Load envelopes Paper basics Check the estimated ink levels Work with cartridgesTo check the ink levels from the Printer Software Order ink supplies Choose the right cartridgesLocate the cartridge number on the printer Locate the cartridge number in the Printer SoftwareReplace the cartridges To replace the cartridgesWork with cartridges Use single-cartridge mode Cartridge warranty informationWork with cartridges To connect the HP Printer using WiFi Protected Setup WPS ConnectivityAdd the HP Printer to a network Use Push Button PBC methodTo connect the product To connect the product with the USB cableTips for setting up and using a networked printer To enable printer sharing on a Windows computerConnectivity Solve a problem To print a diagnosticsImprove print quality To align the cartridges from the Printer SoftwareTo clean the cartridges automatically Clear a paper jam To clear a paper jamInput tray Output trayInside of printer Prevent paper jamsTo verify that the product is set as the default printer Select Set as Default PrinterUnable to print To verify that the product is not paused or offlineClick Manage, and then click Services and Applications To restart the print spoolerWindows Windows VistaIdentify a defective cartridge Clear the print carriageTo clear the print queue Prepare the trays NetworkingOpen output tray Close cartridge doorIf you have a problem, follow these steps HP supportAdditional warranty options Technical information Hewlett-Packard Company noticesPaper size Environmental product stewardship program HP inkjet supplies recycling program Chemical Substances Regulatory notices FCC statement Technical information Declaration of Conformity European Union Regulatory Notice Exposure to radio frequency radiation Products with 2.4-GHz wireless LAN devices France Italia Index Index