HP F2400 manual Copy troubleshooting, Parts of the original do not appear or are cut off

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Solve a problem

Chapter 8

Copy troubleshooting

Use this section to solve these copy problems:

•Parts of the original do not appear or are cut off

•The printout is blank

Parts of the original do not appear or are cut off

Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved.

•Solution 1: Place the original correctly on the glass

•Solution 2: Clean the scanner glass

Solution 1: Place the original correctly on the glass

Solution: Load your original print side down on the right front corner of the glass.

Cause: The original was placed incorrectly on the glass.

If this did not solve the issue, try the next solution.

Solution 2: Clean the scanner glass

Solution: Clean the scanner glass and make sure that there are no foreign materials adhering to it.

Cause: The scanner glass was dirty, causing the product to include an area in the copy that was larger than the document.

The printout is blank

Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved.

50 Solve a problem

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Contents Windows Help HP Deskjet F2400 All-in-One series Page Contents Contents How Do I? How Do Printer parts Get to know the HP All-in-OneOne Control panel featuresPrint documents PrintRelated topics To print from a software applicationTo print a photo on photo paper Print photosTo print a borderless image To print envelopes Print envelopesPaper Type Plain paper Print on specialty mediaPrint transparencies Click the Printing Shortcuts tabPrint labels Print postcardsPrint Quality Normal or Best Print Quality Best Print brochuresOrientation Portrait or Landscape Two-sided printing ManualLeft Edge Booklet Right Edge Booklet Print Quality NormalPrint booklets Paper Type Plain Paper Orientation Portrait or Landscape Print postersPrint iron-on transfers To print a Web Click Printer Features, and then set Mirror Image to OnPrint a Web To print in Maximum dpi mode Print using the maximum dpiTo view the print resolution View the print resolutionUse printing shortcuts To create a printing shortcutTo delete a printing shortcut Set the default print settingsTo change the default print settings Recommended papers for printing Paper basicsHP Iron-On Transfers HP Office PaperHP Premium Inkjet Transparency Film HP Photo Value PackLoad full-size paper Load mediaLoad small-size paper Load envelopes BasicsPaper Paper basics Single page scan a. Load original ScanScan to a computer Scan Sided original to 1-sided copy a. Load paper CopyCopy documents or photos Close lid Start copy Check the estimated ink levels Work with cartridgesOrder ink supplies To check the ink levels from the HP Photosmart SoftwareChoose the right cartridges Automatically clean print cartridgesFind the cartridge number Printer Toolbox appears Click the Estimated Ink Level tabTo clean the print cartridges Manually clean print cartridgesClick Clean the Print Cartridges To clean the print cartridge contactsTo replace the cartridges Replace the cartridgesReplace the cartridges Exit ink-backup mode Use ink-backup modeCartridge warranty information Cartridge warranty information Chapter HP support Solve a problemSupport process HP support by phoneAdditional warranty options Setup troubleshootingTroubleshooting common setup issues Placing a callSetup troubleshooting Solution 2 Press the On button more slowly After setting up the product, it does not printSet your product as the default printer Press the On button to turn on the productTo uninstall and reinstall the software Uninstall and reinstall the softwareCheck the connection between the product and computer Registration screen does not appearCheck cartridges Print troubleshootingCheck paper Make sure you are using genuine HP ink cartridgesCheck the ink levels Make sure only one type of paper is loadedSolution 2 Automatically clean the print cartridges Solution 1 Align the print cartridgesCheck product Load the stack of paper correctly Check the print settings Check printer settings Verify the paper size setting Check the printer marginsTo check your margin settings Scan troubleshootingReset the product Contact HP supportSolution 2 Clean the glass and lid Solution 1 Adjust the brightness in the softwareText is incorrect or missing Scanned image shows dotted lines instead of textSolution 1 Place the original correctly on the glass Copy troubleshootingSolution 2 Clean the scanner glass Parts of the original do not appear or are cut offSolution 2 Check the ink levels in the print cartridges ErrorsFlashing lights On light Ink Description Solution Light LightsSee Printing in ink Printing in ink-backup mode To stop a print job from the HP All-in-One Stop the current jobStop the current job Hewlett-Packard Company notices Technical informationEnvironmental product stewardship program Power consumption Material safety data sheetsEco-Tips Paper useΑπόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Regulatory model identification number Chemical SubstancesVcci Class B compliance statement for users in Japan FCC statementTechnical information HP Deskjet F2400 All-in-One series declaration of conformity Index Index