HP F2400 manual Scan troubleshooting, To check your margin settings, Reset the product

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Chapter 8

Solve a problem

Make sure the margin settings for the document do not exceed the printable area of the product.

To check your margin settings

1.Preview your print job before sending it to the product.

In most software applications, click the File menu, and then click Print Preview.

2.Check the margins.

The product uses the margins you have set in your software application, as long as they are greater than the minimum margins the product supports. For more information about setting margins in your software application, see the documentation that came with the software.

3.Cancel the print job if the margins are not satisfactory, and then adjust the margins in your software application.

Cause: The margins were not set correctly in your software application. If this did not solve the issue, try the next solution.

Reset the product

Solution: Turn off the product, and then unplug the power cord. Plug the power cord back in, and then press the On button to turn on the product.

Cause: The product experienced an error.

If this did not solve the issue, try the next solution.

Contact HP support

Solution: Contact HP support for service.

Go to: www.hp.com/support.

If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

Cause: The ink cartridges were not intended for use in this product.

Scan troubleshooting

Use this section to solve these scan problems:

•Scanned image is incorrectly cropped

•Scanned image shows dotted lines instead of text

•Text format is incorrect

•Text is incorrect or missing

Scanned image is incorrectly cropped

Solution: The autocropping feature in the HP Solution Center software crops anything that is not part of the main image. Sometimes this might not be what you

48 Solve a problem

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Contents Windows Help HP Deskjet F2400 All-in-One series Page Contents Contents How Do I? How Do Printer parts Get to know the HP All-in-OneOne Control panel featuresTo print from a software application PrintPrint documents Related topicsTo print a photo on photo paper Print photosTo print a borderless image To print envelopes Print envelopesClick the Printing Shortcuts tab Print on specialty mediaPaper Type Plain paper Print transparenciesPrint postcards Print Quality Normal or BestPrint labels Two-sided printing Manual Print brochuresPrint Quality Best Orientation Portrait or LandscapePrint Quality Normal Print bookletsLeft Edge Booklet Right Edge Booklet Paper Type Plain Paper Orientation Portrait or Landscape Print postersPrint iron-on transfers Click Printer Features, and then set Mirror Image to On Print a WebTo print a Web To print in Maximum dpi mode Print using the maximum dpiTo create a printing shortcut View the print resolutionTo view the print resolution Use printing shortcutsSet the default print settings To change the default print settingsTo delete a printing shortcut Recommended papers for printing Paper basicsHP Photo Value Pack HP Office PaperHP Iron-On Transfers HP Premium Inkjet Transparency FilmLoad media Load small-size paperLoad full-size paper Load envelopes BasicsPaper Paper basics Scan Scan to a computerSingle page scan a. Load original Scan Copy Copy documents or photosSided original to 1-sided copy a. Load paper Close lid Start copy To check the ink levels from the HP Photosmart Software Work with cartridgesCheck the estimated ink levels Order ink suppliesPrinter Toolbox appears Click the Estimated Ink Level tab Automatically clean print cartridgesChoose the right cartridges Find the cartridge numberTo clean the print cartridge contacts Manually clean print cartridgesTo clean the print cartridges Click Clean the Print CartridgesTo replace the cartridges Replace the cartridgesReplace the cartridges Use ink-backup mode Cartridge warranty informationExit ink-backup mode Cartridge warranty information Chapter HP support by phone Solve a problemHP support Support processPlacing a call Setup troubleshootingAdditional warranty options Troubleshooting common setup issuesSetup troubleshooting Press the On button to turn on the product After setting up the product, it does not printSolution 2 Press the On button more slowly Set your product as the default printerRegistration screen does not appear Uninstall and reinstall the softwareTo uninstall and reinstall the software Check the connection between the product and computerCheck cartridges Print troubleshootingMake sure only one type of paper is loaded Make sure you are using genuine HP ink cartridgesCheck paper Check the ink levelsLoad the stack of paper correctly Solution 1 Align the print cartridgesSolution 2 Automatically clean the print cartridges Check productCheck the printer margins Check printer settingsCheck the print settings Verify the paper size settingContact HP support Scan troubleshootingTo check your margin settings Reset the productScanned image shows dotted lines instead of text Solution 1 Adjust the brightness in the softwareSolution 2 Clean the glass and lid Text is incorrect or missingParts of the original do not appear or are cut off Copy troubleshootingSolution 1 Place the original correctly on the glass Solution 2 Clean the scanner glassSolution 2 Check the ink levels in the print cartridges ErrorsFlashing lights On light Ink Description Solution Light LightsSee Printing in ink Printing in ink-backup mode To stop a print job from the HP All-in-One Stop the current jobStop the current job Hewlett-Packard Company notices Technical informationEnvironmental product stewardship program Paper use Material safety data sheetsPower consumption Eco-TipsΑπόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Regulatory model identification number Chemical SubstancesVcci Class B compliance statement for users in Japan FCC statementTechnical information HP Deskjet F2400 All-in-One series declaration of conformity Index Index