HP 4501, 4504, 4505, 4502 manual Unable to print, Resolve print issues

Page 74

Unable to print

If you're having trouble printing, you can download the HP Print and Scan Doctor, which can troubleshoot this issue for you automatically. To get the utility, click the appropriate link:

NOTE: The HP Print and Scan Doctor may not be available in all languages.

Take me to the HP Print and Scan Doctor download page.

Resolve print issues

NOTE: Make sure that the printer is turned on and that there is paper in the tray. If you are still unable to print, try the following in order:

1.Check for error messages from the printer display and resolve them by following the on-screen instructions.

2.If your computer is connected to the printer with a USB cable, disconnect and reconnect the USB cable. If your computer is connected to the printer with a wireless connection, confirm that the connection is working.

3.Verify that the printer is not paused or offline.

To verify that the printer is not paused or offline

a.Depending on your operating system, do one of the following.

●Windows 8: Point to or tap the upper-right corner of the screen to open the Charms bar, click the Settings icon, click or tap Control Panel, and then click or tap View devices and printers.

●Windows 7: From the Windows Start menu, click Devices and Printers.

●Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.

●Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and Faxes.

b.Either double-click the icon for your printer or right-click the icon for your printer and select See what’s printing to open the print queue.

c.On the Printer menu, make sure there are no check marks next to Pause Printing or Use Printer Offline.

d.If you make any changes, try to print again.

4.Verify that the printer is set as the default printer.

To verify that the printer is set as the default printer

a.Depending upon your operating system, do one of the following:

●Windows 8: Point to or tap the upper-right corner of the screen to open the Charms bar, click the Settings icon, click or tap Control Panel, and then click or tap View devices and printers.

●Windows 7: From the Windows Start menu, click Devices and Printers.

70 Chapter 8 Solve a problem

ENWW

Page 73 Page 75
Image 74
Page 73 Page 75
Contents HP Envy 4500 e-All-in-One series Page Table of contents 103 HP Envy 4500 e-All-in-One series Help HP Envy 4500 e-All-in-One series Help Get to know the HP Envy 4500 series Printer parts Front and top views of the HP Envy 4500 seriesFeature Control panel and status lights3Wireless status light Wireless settings How do I? InstructionsTo change Auto-Off setting Auto-OffPrint To print using HP ePrint HP ePrintTo find the printers email address To turn off ePrintTo print a document Print documentsLoad paper To print on both sidesClick OK to print To print a photo on photo paper Print photosLoad photo paper Print Quick Forms Print Quick FormsTo print an envelope Print envelopesLoad envelopes Print with HP wireless direct Print from a wireless-capable mobile devicePrint from a wireless-capable computer Select Connect New PrinterPrint using the maximum dpi To print in Maximum dpi modeInk tips Printer settings tipsTips for print success Paper loading tipsTips for print success Enww Paper basics Photo printing Recommended papers for printingColorLok Business documentsEveryday printing Special projectsLoad media Load full-size paperLoad small-size paper Enww Load envelopes Slide the paper tray Paper basics Order HP Paper Supplies Enww Copy and scan Copy documents Easy CopyMore copy features Scan to a computer Prepare the scanScan from the printer control panel Scan from your computerTips for copy success Tips for scan success Enww Work with cartridges To check the ink levels from the printer software Check the estimated ink levelsTo check the ink levels from the printer control panel Locate the cartridge number in the printer software Order ink suppliesLocate the cartridge number on the printer Choose right ink cartridges Replace the cartridges To replace the cartridgesEnww Use single-cartridge mode Exit single-cartridge modeCartridge warranty information Tips for working with cartridges Enww Connectivity PIN method Wi-Fi Protected Setup WPS requires WPS routerPush Button PBC method To connect the printer Traditional wireless connection requires routerChange network settings Connect a new printerUSB connection non-network connection To connect the printer with the USB cableChange from a USB connection to a wireless network Change from a USB connection to a wireless networkConnect wirelessly to the printer without a router To connect wirelessly to the printer without a routerTips for setting up and using a networked printer To open the embedded Web server Open the embedded Web server through Wireless DirectAdvanced printer management tools for networked printers About cookiesAdvanced printer management tools for networked printers Enww Solve a problem Improve print quality To align the cartridges from the printer softwareTo print a diagnostics page from the printer software To align the cartridges from the printer displayTo print a diagnostics page from the printer display To clean the cartridges from the printer software To clean the cartridges from the printer displayClear a paper jam To clear a paper jam from paper pathTo clear a paper jam from duplexer To clear a paper jam from print zone Prevent paper jams Unable to print Resolve print issuesTo verify that the printer is set as the default printer To verify that the printer is not paused or offlineWindows Vista To restart the print spoolerWindows Windows XP To clear the print queueTo check the power connection and reset the printer Clear the print carriage Open paper tray Close cartridge access doorPrepare paper trays Resolve copy and scan issues Printer failure Resolve printer failureResolve ink cartridge problem Clean the ink cartridge contactsClick here to go online for more information Ink cartridge problem Older generation cartridges Networking Register printer Support process If you have a problem, follow these stepsHP support HP support by phoneAdditional warranty options Phone support period Placing a callTechnical information Hewlett-Packard Company notices To disable the usage information function Anonymous usage information storageSystem requirements SpecificationsEnvironmental specifications Input tray capacityCopy specifications Paper weightsPrint specifications Scan specificationsCartridge yield Print resolutionPower specifications Acoustic information Paper use Environmental product stewardship programEco-Tips PlasticsSleep mode Material safety data sheetsPower consumption Recycling programEnww Restriction of hazardous substance India Regulatory notices Regulatory model identification numberRegulatory notices Enww France Products with wireless LAN devicesVisual display workplaces statement for Germany Declaration of conformity Regulatory wireless statements Exposure to radio frequency radiation Wireless notice to users in Japan Index
Related manuals
Manual 2 pages 27.57 Kb Manual 18 pages 38.25 Kb

4501, 4502, 4505, 4504 specifications

The HP 4500 series, including the 4504, 4505, 4502, 4500, and 4501 models, represent a significant advancement in the realm of printing technology. These devices are known for their versatility, efficiency, and ability to meet the demands of both small and large businesses.

One of the defining features of the HP 4500 series is its exceptional print quality. Utilizing HP's advanced ColorSphere toner technology, these printers deliver vibrant color prints with sharp text and detailed images. The resolution capabilities of up to 600 x 600 dpi ensure that documents appear professional and polished, making them ideal for business presentations, marketing materials, and everyday printing needs.

Speed is another hallmark of the HP 4500 series. With print speeds ranging from 20 to 28 pages per minute, depending on the specific model, these devices facilitate quick printing without compromising quality. The first page out time is notably swift, making them suitable for environments where time is of the essence.

The HP 4500 series also emphasizes energy efficiency and cost-effectiveness. Many models come equipped with HP's EcoSmart features, which optimize power consumption and reduce environmental impact. Additionally, the printers have high-yield toner options, reducing the frequency of cartridge changes and leading to lower operating costs for businesses.

Connectivity options abound, with most models offering USB, Ethernet, and wireless capabilities. This connectivity ensures seamless integration into any office environment, allowing multiple users to access the printer from various devices, including smartphones and tablets, through mobile printing technologies like Apple AirPrint and Google Cloud Print.

Security features in the HP 4500 series are robust, addressing the needs of businesses concerned about protecting sensitive information. This includes secure printing options that require user authentication before a document is printed, preventing unauthorized access and ensuring confidentiality.

In summary, the HP 4500 series, including the 4504, 4505, 4502, 4500, and 4501, stands out for its outstanding print quality, speed, energy efficiency, connectivity, and security features. These characteristics make them a superb choice for any business aiming to enhance its printing capabilities while keeping operational costs manageable. With a focus on user-friendly interfaces and reliable performance, the HP 4500 series continues to be a preferred solution for diverse printing needs in modern workplaces.
Top Page Image Contents