HP 4504, 4505, 4501, 4502 manual Windows XP, To clear the print queue

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iv.On the General tab, next to Startup type, make sure that Automatic is selected.

v.If the service is not already running, under Service status, click Start, and then click OK.

Windows XP

i.From the Windows Start menu, right click My Computer.

ii.Click Manage, and then click Services and Applications.

iii.Double-click Services, and then select Print Spooler.

iv.Right-click Print Spooler, and click Restart to restart the service.

b.Make sure the correct printer is set as the default printer.

The default printer has a check mark in a black or green circle next to it.

c.If the wrong printer is set as the default printer, right-click the correct printer and select Set as Default Printer.

d.Try using your printer again.

6.Restart the computer.

7.Clear the print queue.

To clear the print queue

a.Depending upon your operating system, do one of the following:

Windows 8: Point to or tap the upper-right corner of the screen to open the Charms bar, click the Settings icon, click or tap Control Panel, and then click or tap View devices and printers.

Windows 7: From the Windows Start menu, click Devices and Printers.

Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.

Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and Faxes.

b.Double-click the icon for your printer to open the print queue.

c.On the Printer menu, click Cancel all documents or Purge Print Document, and then click Yes to confirm.

d.If there are still documents in the queue, restart the computer and try printing again after the computer has restarted.

e.Check the print queue again to make sure it is clear, and then try to print again.

72 Chapter 8 Solve a problem

ENWW

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Contents HP Envy 4500 e-All-in-One series Page Table of contents 103 HP Envy 4500 e-All-in-One series Help HP Envy 4500 e-All-in-One series Help Get to know the HP Envy 4500 series Printer parts Front and top views of the HP Envy 4500 seriesFeature Control panel and status lights3Wireless status light Wireless settings How do I? InstructionsTo change Auto-Off setting Auto-OffPrint To print using HP ePrint HP ePrintTo find the printers email address To turn off ePrintPrint documents Load paperTo print a document To print on both sidesClick OK to print Load photo paper Print photosTo print a photo on photo paper Print Quick Forms Print Quick FormsLoad envelopes Print envelopesTo print an envelope Print with HP wireless direct Print from a wireless-capable mobile devicePrint from a wireless-capable computer Select Connect New PrinterPrint using the maximum dpi To print in Maximum dpi modePrinter settings tips Tips for print successInk tips Paper loading tipsTips for print success Enww Paper basics Recommended papers for printing ColorLokPhoto printing Business documentsEveryday printing Special projectsLoad media Load full-size paperLoad small-size paper Enww Load envelopes Slide the paper tray Paper basics Order HP Paper Supplies Enww Copy and scan Copy documents Easy CopyMore copy features Scan to a computer Prepare the scanScan from the printer control panel Scan from your computerTips for copy success Tips for scan success Enww Work with cartridges To check the ink levels from the printer control panel Check the estimated ink levelsTo check the ink levels from the printer software Locate the cartridge number on the printer Order ink suppliesLocate the cartridge number in the printer software Choose right ink cartridges Replace the cartridges To replace the cartridgesEnww Use single-cartridge mode Exit single-cartridge modeCartridge warranty information Tips for working with cartridges Enww Connectivity Push Button PBC method Wi-Fi Protected Setup WPS requires WPS routerPIN method Traditional wireless connection requires router Change network settingsTo connect the printer Connect a new printerUSB connection non-network connection To connect the printer with the USB cableChange from a USB connection to a wireless network Change from a USB connection to a wireless networkConnect wirelessly to the printer without a router To connect wirelessly to the printer without a routerTips for setting up and using a networked printer Open the embedded Web server through Wireless Direct Advanced printer management tools for networked printersTo open the embedded Web server About cookiesAdvanced printer management tools for networked printers Enww Solve a problem Improve print quality To align the cartridges from the printer softwareTo print a diagnostics page from the printer software To align the cartridges from the printer displayTo print a diagnostics page from the printer display To clean the cartridges from the printer software To clean the cartridges from the printer displayClear a paper jam To clear a paper jam from paper pathTo clear a paper jam from duplexer To clear a paper jam from print zone Prevent paper jams Resolve print issues To verify that the printer is set as the default printerUnable to print To verify that the printer is not paused or offlineWindows To restart the print spoolerWindows Vista Windows XP To clear the print queueTo check the power connection and reset the printer Clear the print carriage Prepare paper trays Close cartridge access doorOpen paper tray Resolve copy and scan issues Printer failure Resolve printer failureResolve ink cartridge problem Clean the ink cartridge contactsClick here to go online for more information Ink cartridge problem Older generation cartridges Networking If you have a problem, follow these steps HP supportRegister printer Support process HP support by phoneAdditional warranty options Phone support period Placing a callTechnical information Hewlett-Packard Company notices To disable the usage information function Anonymous usage information storageSpecifications Environmental specificationsSystem requirements Input tray capacityPaper weights Print specificationsCopy specifications Scan specificationsPower specifications Print resolutionCartridge yield Acoustic information Environmental product stewardship program Eco-TipsPaper use PlasticsMaterial safety data sheets Power consumptionSleep mode Recycling programEnww Restriction of hazardous substance India Regulatory notices Regulatory model identification numberRegulatory notices Enww Visual display workplaces statement for Germany Products with wireless LAN devicesFrance Declaration of conformity Regulatory wireless statements Exposure to radio frequency radiation Wireless notice to users in Japan Index
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4501, 4502, 4505, 4504 specifications

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