HP 4504, 4505, 4501, 4502 manual Additional warranty options, Phone support period Placing a call

Page 88

Phone support period

One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). To determine the duration of phone support in Europe, the Middle East, and Africa, go to www.hp.com/support. Standard phone company charges apply.

Placing a call

Call HP support while you are in front of the computer and the printer. Be prepared to provide the following information:

Product name (Located on the printer, such as HP ENVY 4500)

Product number (located inside the cartridge access door)

Serial number (located on the back or bottom of the printer)

Messages that appear when the situation occurs

Answers to these questions:

Has this situation happened before?

Can you recreate it?

Did you add any new hardware or software to your computer at about the time that this situation began?

Did anything else occur prior to this situation (such as a thunderstorm, the printer was moved, etc.)?

Support phone numbers

For the most current HP list of telephone support numbers and call costs information, see www.hp.com/support.

After the phone support period

After the phone support period, help is available from HP at an additional cost. Help may also be available at the HP online support website: www.hp.com/support. Contact your HP dealer or call the support phone number for your country/region to learn more about support options.

Additional warranty options

Extended service plans are available for the HP ENVY 4500 series at additional costs. Go to www.hp.com/support, select your country/region and language, then explore the services and warranty area for information about the extended service plans.

84 Chapter 8 Solve a problem

ENWW

Image 88
Contents HP Envy 4500 e-All-in-One series Page Table of contents 103 HP Envy 4500 e-All-in-One series Help HP Envy 4500 e-All-in-One series Help Get to know the HP Envy 4500 series Printer parts Front and top views of the HP Envy 4500 seriesFeature Control panel and status lights3Wireless status light Wireless settings How do I? InstructionsTo change Auto-Off setting Auto-OffPrint To print using HP ePrint HP ePrintTo find the printers email address To turn off ePrintPrint documents Load paperTo print a document To print on both sidesClick OK to print Load photo paper Print photosTo print a photo on photo paper Print Quick Forms Print Quick FormsLoad envelopes Print envelopesTo print an envelope Print with HP wireless direct Print from a wireless-capable mobile devicePrint from a wireless-capable computer Select Connect New PrinterPrint using the maximum dpi To print in Maximum dpi modePrinter settings tips Tips for print successInk tips Paper loading tipsTips for print success Enww Paper basics Recommended papers for printing ColorLokPhoto printing Business documentsEveryday printing Special projectsLoad media Load full-size paperLoad small-size paper Enww Load envelopes Slide the paper tray Paper basics Order HP Paper Supplies Enww Copy and scan Copy documents Easy CopyMore copy features Scan to a computer Prepare the scanScan from the printer control panel Scan from your computerTips for copy success Tips for scan success Enww Work with cartridges To check the ink levels from the printer control panel Check the estimated ink levelsTo check the ink levels from the printer software Locate the cartridge number on the printer Order ink suppliesLocate the cartridge number in the printer software Choose right ink cartridges Replace the cartridges To replace the cartridgesEnww Use single-cartridge mode Exit single-cartridge modeCartridge warranty information Tips for working with cartridges Enww Connectivity Push Button PBC method Wi-Fi Protected Setup WPS requires WPS routerPIN method Traditional wireless connection requires router Change network settingsTo connect the printer Connect a new printerUSB connection non-network connection To connect the printer with the USB cableChange from a USB connection to a wireless network Change from a USB connection to a wireless networkConnect wirelessly to the printer without a router To connect wirelessly to the printer without a routerTips for setting up and using a networked printer Open the embedded Web server through Wireless Direct Advanced printer management tools for networked printersTo open the embedded Web server About cookiesAdvanced printer management tools for networked printers Enww Solve a problem Improve print quality To align the cartridges from the printer softwareTo print a diagnostics page from the printer software To align the cartridges from the printer displayTo print a diagnostics page from the printer display To clean the cartridges from the printer software To clean the cartridges from the printer displayClear a paper jam To clear a paper jam from paper pathTo clear a paper jam from duplexer To clear a paper jam from print zone Prevent paper jams Resolve print issues To verify that the printer is set as the default printerUnable to print To verify that the printer is not paused or offlineWindows To restart the print spoolerWindows Vista Windows XP To clear the print queueTo check the power connection and reset the printer Clear the print carriage Prepare paper trays Close cartridge access doorOpen paper tray Resolve copy and scan issues Printer failure Resolve printer failureResolve ink cartridge problem Clean the ink cartridge contactsClick here to go online for more information Ink cartridge problem Older generation cartridges Networking If you have a problem, follow these steps HP supportRegister printer Support process HP support by phoneAdditional warranty options Phone support period Placing a callTechnical information Hewlett-Packard Company notices To disable the usage information function Anonymous usage information storageSpecifications Environmental specificationsSystem requirements Input tray capacityPaper weights Print specificationsCopy specifications Scan specificationsPower specifications Print resolutionCartridge yield Acoustic information Environmental product stewardship program Eco-TipsPaper use PlasticsMaterial safety data sheets Power consumptionSleep mode Recycling programEnww Restriction of hazardous substance India Regulatory notices Regulatory model identification numberRegulatory notices Enww Visual display workplaces statement for Germany Products with wireless LAN devicesFrance Declaration of conformity Regulatory wireless statements Exposure to radio frequency radiation Wireless notice to users in Japan Index
Related manuals
Manual 2 pages 27.57 Kb Manual 18 pages 38.25 Kb

4501, 4502, 4505, 4504 specifications

The HP 4500 series, including the 4504, 4505, 4502, 4500, and 4501 models, represent a significant advancement in the realm of printing technology. These devices are known for their versatility, efficiency, and ability to meet the demands of both small and large businesses.

One of the defining features of the HP 4500 series is its exceptional print quality. Utilizing HP's advanced ColorSphere toner technology, these printers deliver vibrant color prints with sharp text and detailed images. The resolution capabilities of up to 600 x 600 dpi ensure that documents appear professional and polished, making them ideal for business presentations, marketing materials, and everyday printing needs.

Speed is another hallmark of the HP 4500 series. With print speeds ranging from 20 to 28 pages per minute, depending on the specific model, these devices facilitate quick printing without compromising quality. The first page out time is notably swift, making them suitable for environments where time is of the essence.

The HP 4500 series also emphasizes energy efficiency and cost-effectiveness. Many models come equipped with HP's EcoSmart features, which optimize power consumption and reduce environmental impact. Additionally, the printers have high-yield toner options, reducing the frequency of cartridge changes and leading to lower operating costs for businesses.

Connectivity options abound, with most models offering USB, Ethernet, and wireless capabilities. This connectivity ensures seamless integration into any office environment, allowing multiple users to access the printer from various devices, including smartphones and tablets, through mobile printing technologies like Apple AirPrint and Google Cloud Print.

Security features in the HP 4500 series are robust, addressing the needs of businesses concerned about protecting sensitive information. This includes secure printing options that require user authentication before a document is printed, preventing unauthorized access and ensuring confidentiality.

In summary, the HP 4500 series, including the 4504, 4505, 4502, 4500, and 4501, stands out for its outstanding print quality, speed, energy efficiency, connectivity, and security features. These characteristics make them a superb choice for any business aiming to enhance its printing capabilities while keeping operational costs manageable. With a focus on user-friendly interfaces and reliable performance, the HP 4500 series continues to be a preferred solution for diverse printing needs in modern workplaces.