United States Stove 9947 Trouble Shooting, Observed Problem Possible Cause Remedy

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TROUBLE SHOOTING

WARNING

Turn off and let cool before servicing. Only a qualified service person should service and repair heater.

NOTE: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

When ignitor button is pressed, there is no spark at ODS/Pilot.

Ignitor electrode positioned wrong

Ignitor electrode is broken

Ignitor electrode not connected to ignitor cable.

Ignitor cable pinched or wet keep ignitor cable dry.

Broken ignitor cable

Bad piezo ignitor

Replace ignitor.

Replace ignitor.

Reconnect ignitor cable.

Free ignitor cable if pinched by any metal or tubing.

Replace ignitor cable.

Replace piezo ignitor.

 

• Appliance burning vapors from paint, hair

• Ventilate room. Stop using odor-causing

Appliance produces unwanted odors.

spray, glues, etc.

products while heater is running.

 

• Gas leak.

• Locate and correct all leaks.

 

 

 

 

• Not enough fresh air is available for ODS/

• Open window and/or door ventilation

Appliance shuts off in use.

Pilot to operate.

 

• Low line pressure.

• Contact local gas company.

 

 

• ODS/Pilot is partially clogged.

• Clean ODS/Pilot.

 

 

 

Gas odor even when control knob is in

• Gas leak.

• Locate and correct all leaks.

OFF position.

• Control valve defective.

• Replace control valve.

 

 

 

 

 

• Gas supply turned off or manual shutoff

• Turn on gas supply or open manual shutoff

 

valve closed.

valve.

 

• Control knob not in PILOT position.

• Turn control knob while in PILOT position.

When ignitor button is pressed, there is

• Control knob not pressed in while in Pilot

• Press in control knob while in PILOT posi-

spark at ODS/Pilot, but no ignition.

position

tion.

• Air in gas lines when installed.

 

 

• Continue holding down control knob.

 

 

 

• ODS/Pilot is clogged.

Repeat igniting operation until air is re-

 

moved

 

• Gas regulator setting is not correct.

• Replace ODS/pilot assembly or get is

 

serviced

 

 

 

 

• Control knob not fully pressed in.

• Replace gas regulator.

ODS/Pilot lights, but flame goes out when

 

• Control knob not pressed in long enough.

• Press in control knob fully.

control knob is released.

 

 

 

• Manual shutoff valve not fully open.

• After ODS/pilot lights, keep control knob

 

 

pressed in 30 seconds.

20

• Fully open manual shutoff valve.

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Contents United States Stove Company ~WHAT to do Ifyou Smell GASTable of Contents Important Safety Information Product Features FeaturesSpecifications ContentsCodes Items Required for InstallationItems Required for Installation Installation Around air opening for Proper operationMantel Clearances Minimum Mantel ClearancesGAS Connection Gas ConnectionGAS Pressure Check Rear View of 9947 Vent-Free Gas HeaterLOG Assembly Proper Installation SequenceRemoving Front Screen LOG PositioningFor Your Safety Read Before Lighting For Your SafetyOperating Instructions What to do if YOU Smell GASLighting Instructions Turn OFF GAS to ApplianceCleaning / Servicing Match Lighting InstructionsChecking Flame Appearance Pilot FlameFlame Appearance FlamesHeater Assembly Parts List KEY Description QTYBurner and LOG Assembly Burner Plate Trouble Shooting Observed Problem Possible Cause RemedyTrouble Shooting Optional Equipment Wiring Diagram for Blower Assembly Wiring Diagram for Generator AssemblyWiring Guide for Standard Wiring from FactoryWiring of the RCK60 Remote Control KIT Wiring with the WTK60 Wall Thermostat KITWiring with the WSK60 Wall Switch KIT Page Limited Warranty Policy United States Stove Company

9947 specifications

The United States Stove 9947 is a notable pellet stove designed to provide warm and efficient heating for homes. Known for its robust construction and user-friendly features, the 9947 effectively combines practicality with advanced technology to meet the demands of homeowners looking for an effective heating solution.

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