HP c7000 manual Diagnostic tools, Troubleshooting resources, Server blade diagnostic tools

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Diagnostic tools

Troubleshooting resources

NOTE: For common troubleshooting procedures, the term "server" is used to mean servers and server blades.

The HP ProLiant Servers Troubleshooting Guide provides simple procedures for resolving common problems as well as a comprehensive course of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance.

To obtain the guide, refer to any of the following sources and then select the HP ProLiant Servers Troubleshooting Guide:

•The server-specific Documentation CD

•The Business Support Center on the HP website (http://www.hp.com/support). Navigate to the server technical support page. Under self-help resources, select ProLiant Troubleshooting Guide.

•The Technical Documentation website (http://www.docs.hp.com). Select Enterprise Servers, Workstations and Systems Hardware, and then the appropriate server.

Onboard Administrator

If an error occurs, the Onboard Administrator displays an error message on the Insight Display. In addition, the Onboard Administrator will also display error messages in e-mail alerts and SNMP traps if this feature has been configured. For more information, see the HP BladeSystem Onboard Administrator User Guide.

Server blade diagnostic tools

HP Insight Diagnostics

HP Insight Diagnostics is a proactive server blade management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server blade installations, troubleshoot problems, and perform repair validation.

HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running. To run this utility, launch the SmartStart CD.

HP Insight Diagnostics Online Edition is a web-based application that captures system configuration and other related data needed for effective server blade management. Available in Microsoft® Windows® and Linux versions, the utility helps to ensure proper system operation.

For more information or to download the utility, refer to the HP website (http://www.hp.com/servers/diags).

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Contents HP BladeSystem c7000 Enclosure Maintenance and Service Guide Audience assumptions Contents Acronyms and abbreviations Index Réparation par le client CSR Parts only warranty serviceCustomer self repair Riparazione da parte del cliente Service de garantie pièces seulesServizio di garanzia per i soli componenti Reparaciones del propio cliente Servicio de garantía exclusivo de componentes Reparo feito pelo cliente Garantieservice Parts OnlyServiço de garantia apenas para peças Customer self repair Customer self repair Customer self repair Customer self repair Mechanical components Illustrated parts catalogDescription Spare part number Customer self repair on Page Illustrated parts catalog Front system components System componentsPage Page Rear system components HP 1Gb Ethernet Pass-Thru Module for Page Illustrated parts catalog Safety considerations Removal and replacement proceduresRequired tools Preventing electrostatic dischargeRemoval and replacement procedures Power down the server blade HP BladeSystem c7000 power supply or power supply blank Power down the enclosureDevice bay blank Device bay shelf Half-height or full-height blade HP BladeSystem Insight Display Removal and replacement procedures Fan blank Interconnect blank Active Cool fanInterconnect switch or Pass-Thru module Interconnect bay dividers Onboard Administrator blank Onboard Administrator tray Onboard AdministratorAC input module Rear cage Removal and replacement procedures Insight Display front-to-rear interconnect board Removal and replacement procedures Insight Display signal pass-thru board Removal and replacement procedures Midplane assembly Removal and replacement procedures Cabling Single-phase AC configuration Three-phase AC configurationConnector Description Onboard Administrator cablingTroubleshooting resources Diagnostic toolsServer blade diagnostic tools HP Insight DiagnosticsIntegrated Management Log HP Insight Diagnostics survey functionalityFor more information on ISEE, refer to the HP website Device bay numbering Component identificationEnclosure front components Component identification Power supply bay numbering Power supply LEDsInsight Display overview HP BladeSystem Insight DisplayHP BladeSystem Insight Display components Enclosure rear componentsInterconnect module bay numbering Onboard Administrator components Fan bay numbering Onboard Administrator LEDs and buttonsLED color Fan status Fan LEDEnclosure specifications SpecificationsEnvironmental specifications Three-phase power North America/Japan Power specificationsSingle-phase power Three-phase power International Acronyms and abbreviations SFP Index Static electricity System components