HP P3005 manual Clear jams, Avoid jams, 1Common causes of jams, Cause Solution

Clear jams

Occasionally, media can become jammed during a print job. The following are some of the causes:

●Trays are loaded incorrectly or overfilled.

●Tray 2 or tray 3 is removed during a print job.

●The cartridge door is opened during a print job.

●The media that is being used does not meet HP specifications.

●The media that is being used is outside of the supported size range (see Media specifications on page 13).

Avoid jams

Use this table to help avoid specific types of jams.

Table 6-1Common causes of jams

Cause	Solution
The print media does not meet	Use only media that meets HP specifications. See Media specifications
HP recommended media storage and	on page 13 or the HP print media guide(available at www.hp.com/support/
use specifications.	ljpaperguide) for media recommendations.
A supply item is installed incorrectly,	Verify that the print cartridge and the fuser are correctly installed.
which causes repeated jams.
An input tray is loaded incorrectly.	Remove any excess media from the input tray. Make sure that the stack of media
	fits below the indicators inside of the tray.
The print media is skewed.	The tray guides are not adjusted correctly. Adjust the guides to hold the media firmly
	in place without bending it. If media heavier than 120 g/m2 (32 lb) is loaded into tray 2
	or tray 3, the media might skew.
The print media is binding or sticking	Remove the media and flex it, rotate it 180 degrees, or flip it over. Reload the media
together.	into the tray. Do not fan media.
The page is removed before it settles into	Wait until the page completely exits the output delivery assembly before you attempt
the output bin.	to remove it.
When you are using the duplex print	Print the document again. During the duplex operation, the page will partially
feature, the page is removed before the	protrude from the output delivery assembly (when the page is being reversed). Do
second side of the document is printed.	not attempt to grab or remove the page. Wait until the page completely exits the
	output delivery assembly before you attempt to remove it.
The print media is in poor condition.	Replace the print media.
The print media is not picked up by the	Remove the top sheet of media. If the media is heavier than 120 g/m2(32 lb), it might
internal rollers from tray 2, tray 3, or tray	not be picked up correctly from the tray.
4.
The print media has rough or jagged	Replace the media.
edges.
The print media is perforated or	If the media does not separate easily, you might need to feed single sheets from
embossed.	tray 1.

148 Chapter 6 Troubleshooting ENWW