HP P3005 manual Enww

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32 Chapter 2 Installation and configuration

ENWW

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Contents HP LaserJet P3005 Series printers Page HP LaserJet P3005 Series printers Trademark credits Safety informationCopyright information Table of contents Maintenance Gear assembly Service approachPaper feed guide assembly Reinstallation notes for the gear assemblyTroubleshooting Order through service or support providers Print-quality checklistWiring diagrams Paper-handling accessoriesAppendix a Specifications EMI statement Korea Power cord statement JapanVcci statement Japan Laser statement for FinlandEnww Alphabetical parts list Diagnostics menuTray 2 pickup assembly 10 Numerical parts listXii Model and serial numbers Systems overview Print engine general structureJam-detection sensors ECU wiringGrounding-spring locations Jetdirect197 Xvi Chapter contents Device informationDevice configurations P3005dnFeatures Feature DescriptionAccessibility SuppliesWalkaround Device partsInterface ports Model name Model numberFunction Control-panel layoutNumber Button or light Select Supported operating systems Device softwareMinimum system requirements Software for Windows computers HP Web JetadminSupported printer drivers HP Easy Printer Care softwareEmbedded Web server Software for Macintosh computersOther software Remove software from Macintosh operating systems Uninstall softwareRemove software from Windows operating systems Media specifications Select print media1Supported media sizes Media size Dimensions Weight and thicknessSupported media sizes 2Automatic 2-sided printing3Tray 1 media types Type DimensionsSupported media types 4Tray 2 and tray 3 media typesPaper to avoid Installation and configuration Operating environment Location specificationsSite preparation Load input trays Load tray 1 multipurpose trayEnww Load tray 2 and optional tray Enww Change the print cartridge Install suppliesSupply replacement guidelines Enww Enww Install device memory Install accessoriesInstall memory Install accessories Enww Check Dimm installation Verify that Dimm is installed correctlyUse HP Jetdirect print server cards Enable memory for WindowsInstall an HP Jetdirect print server card Remove an HP Jetdirect print server card Enww Maintenance Supplies life Approximate print-cartridge replacement intervalsManage supplies Manage the print cartridgePrint-cartridge authentication HP fraud hotline and Web siteClean the paper path Clean the deviceClean the exterior Clean spilled tonerCreate and use the cleaning Use information pages Description How to printManagement tools File directory Use the HP Easy Printer Care softwareOpen the HP Easy Printer Care software PCL or PS font listHP Easy Printer Care software sections SectionOptionsEmbedded Web server sections Open the embedded Web server by using a network connectionUse the embedded Web server Tab or section OptionsOr Sleep mode on Settings tabTab or section Use HP Web Jetadmin softwareUse the HP Printer Utility for Macintosh Networking tabHP Printer Utility features Open the HP Printer UtilityTheory of operation Basic operation FormatterEngine control unit ECU Formation roller3Engine control system circuit diagram Theory of operation ECU Pickup/feed/delivery system Laser/scanner system 6Laser/scanner systemImage-formation system 8Image-formation system Theory of operationDeveloping Primary chargingLaser beam exposure Separation FusingTransfer Drum cleaning 13 FusingInternal components 15Cross-section of deviceInternal components 1Operation sequences 2Power-on sequenceTiming Name Timing Purpose16Operational sequences Timing diagram Print cartridge memory system WriteEnww Removal and replacement Separation pad Electrostatic discharge Removal and replacement strategyOverview Required toolsTypes of screws Illustration Description Size Part number UsePre-service procedures Service approachBefore performing service After performing service Parts removal orderCovers Right-side coverLeft-side cover Enww Back cover CoverTop, right cover 6Removing the I/O cover Lift the cover off of the deviceTop cover Front, right cover 8Removing the top cover Lift the cover off of the device9Removing the front, right cover 1 Removal and replacement Enww Control panel 12Reinstalling the control panel 13Removing the formatter 1 Removal and replacement Formatter14Removing the formatter 2 15Removing the formatter 3 Removal and replacement Fuser Back cover see Back cover on Cover see I/O cover on17Removing the fuser 2 Removal and replacement Enww 19Removing the laser/scanner 1 Removal and replacement Laser/scannerLaser/scanner 21Removing the ECU 1 Removal and replacement Engine control unit ECU22Removing the ECU 2 23Removing the ECU 3 Removal and replacement 24Removing the ECU 4 25Removing the ECU 5 Removal and replacement 26Removing the ECU 6 27Removing the ECU 7 Removal and replacement Enww Access plate High-voltage power supply 31Removing the power supply 1Enww 33Removing the power supply 3 Enww 35Removing the power supply 5 Enww 37Reinstalling the oblique-roller assembly Paper feed guide assembly Paper feed guide assembly Main motor 40Removing the main motor 2 Gear assembly 41Removing the gear assembly 1 Removal and replacementRemove four screws callout 3 from the gear-assembly plate Reinstallation notes for the gear assembly 43Reinstalling the gear assembly Removal and replacementTray 1 solenoid Tray 2 solenoid Label reader memory tag 46Removing the e-label reader 1Enww Face-down-roller shaft 48Removing the face-down-roller shaft 1Enww Cartridge door 50Removing the cartridge door 151Removing the cartridge door 2 Removal and replacement 52Removing the cartridge door 3 Transfer roller Registration assembly 54Removing the registration assembly 1Enww Remove four screws callout Tray 1 pickup roller Tray 2 pickup roller Enww Separation pad Enww Troubleshooting Troubleshooting process Basic troubleshootingResolve control-panel messages Control-panel messagesControl-panel message types Control panel message Description Recommended action10.XX.YY Supply Memory Error XX Internal Clock ErrorJAM Inside Rear Door JAM Inside TOP CoverJAM Inside Front Door 13.XX.YY Fuser JAM Inside TOP13.XX.YY JAM in Tray 13.XX.YY JAM Inside DuplexerInsufficient Memory 13.XX.YY JAM Inside Rear Door13.XX.YY JAM Inside TOP Cover TOO ComplexParallel I/O Buffer Overflow EIO X Buffer OverflowEmbedded I/O Buffer Overflow Serial I/O Buffer OverflowEmbedded I/O BAD Transmission ErrorXxxxx Error Unexpected Size in TrayTo continue turn off then on Fuser ErrorXY Error No System 55.XX.YY DC Controller ErrorAlternates with Formatter To continue turn off then on Permanent Storage Full Storage Error Settings8X.YYYY EIO Error Permanent Storage Write FailOn Tray 8X.YYYY Embedded JetdirectAction not Currently Available Custom Chosen Personality notClose TOP Cover Code CRC ErrorInstall Black Cartridge Data ReceivedLoad Tray X Type Size Insufficient Memory to LoadFONTS/DATA Load Tray 1 Plain PaperMEM Test Failure Replace Dimm NON HP Supply InstalledManually Feed Output Stack NON HP Supply in USERAM Disk File System is Full RFU Load ErrorRAM Disk File Operation Failed RAM Disk is Write ProtectedTray XX Open USB Accessory ErrorTray XX Empty Type Size Tray XX Open or EmptyUSB Storage X Removed USB Storage File System is FullUSB Storage is Write Protected USE Tray X Type SizeAvoid jams Cause SolutionClear jams 1Common causes of jamsTypical jam locations Jam detection 1Jam-detection sensorsClear jams from the input-tray areas Jam type DescriptionEnww Clear jams from the print-cartridge area Clear jams from the output-bin areas Clear jams from the optional duplexer Enww Communications checks Interface troubleshootingEIO troubleshooting Computer direct connect parallel testNetwork printing problems JetdirectPacket Size Nvram initialization Service mode functionsCold reset Skip disk-load Service menu service PIN codesHard-disk initialization Self testService ID Restoring the service IDConvert the service ID to an actual date 2Diagnostics menu Troubleshooting toolsDiagnostics menu Control-panel menusTest pages Engine-testFormatter test Image defect ruler Determine the current firmware version Upgrade the firmwareUse FTP to upgrade the firmware on a network connection Use HP Web Jetadmin to upgrade the firmware Use MS-DOS commands to upgrade the firmware \YOURSERVER\YOURCOMPUTERUpgrade the HP Jetdirect firmware Device does not pull media from a tray Cause Solution Troubleshoot general printing problemsDevice selects media from the wrong tray CauseSolution Paper curls when it exits the device Cause SolutionPrint job prints on both sides of the paper Cause Solution Pages print, but are totally blank Cause SolutionMessages and see Control-panel messages on Pages are wrinkled or folded Troubleshoot media handling problemsMultiple pages feed Pages are skewedAssembly on Troubleshoot print-quality problems Print-quality checklistImage-defect examples AaBbCcLight print partial AaBbCcLight print entire SpecksDropouts LinesGray background Toner smearLoose toner Repeating defectsRepeating image Misformed charactersSkew Curl or waveWrinkles or creases Vertical white linesTire tracks White spots on blackScattered lines Blurred printRandom image repetition Main assemblies DiagramsDevice component locations Main parts Main partsSensors and switches 6Sensors and switchesMotors, fans, and solenoids 7Motors, fans, and solenoidsWiring diagrams PCAs3 4 12 11 10Circuit diagram 1 196 Chapter Troubleshooting Circuit diagram 2 Enww Parts and diagrams Order directly from HP Order parts, accessories, and suppliesOrder through service or support providers Order directly through the HP Easy Printer Care softwarePrint cartridge Paper-handling accessoriesPart numbers MemoryCables and interfaces Enww Covers Covers Description Part number Qty2Internal components 1 Parts and diagrams 2Internal components 1 Enww Enww 3Internal components 2 Parts and diagrams 3Internal components 2 502 Pin, dowel XD3-2120-122 503 Ring, E XD2-1200-802 Enww 4Internal components 3 Parts and diagrams 4Internal components 3 5Internal components 4 Parts and diagrams 5Internal components 4 6Internal components 5 Parts and diagrams 6Internal components 5 7Internal components 6 7Internal components 6 Tray 2 pickup assembly 8Tray 2 pickup assembly Parts and diagrams8Tray 2 pickup assembly Alphabetical parts list 9Alphabetical parts listConnector, snap tight, bk VS1-7177-004 Film, fuser drive side plate RC2-0649-000 Internal components 4 Holder, switch link RC2-0634-000 Motor, DC M1, main RK2-1488-000 Registration assembly RM1-3715-000 Sensor-flag assembly RM1-3769-000 Spring, torsion RU5-2386-000 Part number Description Numerical parts list10Numerical parts list RC1-4061-000 Spring, torsion RC2-0468-000 Cushion, right lower RC2-0612-000 Cover, engine controller RC2-0705-000 Lever, drive release RM1-3716-000 Multipurpose paper pick-up roller assembly RM1-4040-000 Top sensor PCA PS901 RU5-2386-000 Spring, torsion XA9-1503-000 Screw, tap, M3x6 Enww Specifications Device model Height Depth Width Weight Physical specificationsTable A-1Device dimensions Device model Height Depth WidthTable A-4Power consumption average, in watts Electrical specificationsTable A-3Power requirements Specification Volt modelsOperating environment Acoustic specificationsTable A-5Sound power and pressure level Table A-6Necessary conditionsService and support Hewlett-Packard limited warranty statementCustomer self repair warranty service Print cartridge limited warranty statement HP Customer Care Online ServicesHP service agreements HP Easy Printer Care software HP support and information for Macintosh computersNext-day on-site service HP maintenance agreementsOn-site service agreements Weekly volume on-site serviceExtended warranty Enww Regulatory information FCC regulations Environmental product stewardship program Material restrictions HP print supplies returns and recycling program informationPaper HP LaserJet P3005 deviceMaterial Safety Data Sheet Msds For more information Enww Declaration of conformity Declaration of ConformityCanadian DOC regulations Safety statementsLaser safety Laser statement for Finland Luokan 1 laserlaiteEnww Index ECU Enww Msds RFU Enww See also trays Trays statusEnww Page Q7812-90910
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