HP P3005 manual See also trays, Trays status

Page 289

solenoid, diagrams

193

 

solenoid, removing

111

 

See also trays

 

 

 

 

 

tray 2

 

 

 

 

 

 

jams, clearing

 

151

 

 

 

loading

21

 

 

 

 

 

locating

5

 

 

 

 

 

part numbers

 

222

 

 

 

parts diagrams

191

 

 

 

pickup roller, removing

125

rollers

56

 

 

 

 

 

sensors

50,

192

 

 

 

solenoid, diagrams

193

 

solenoid, removing

112

 

See also trays

 

 

 

 

 

tray 3

 

 

 

 

 

 

jams, clearing

 

151

 

 

 

part number

201

 

 

 

physical specifications

244

See also trays

 

 

 

 

 

trays

 

 

 

 

 

 

action not available error

141

empty

146

 

 

 

 

 

included

2

 

 

 

 

 

insert or close message

 

142

jams, clearing

 

151

 

 

 

load message

 

143

 

 

 

locating

5

 

 

 

 

 

Macintosh settings

44

 

 

open 146

 

 

 

 

 

paper path test

165

 

 

paper sizes supported

14

paper types supported

15

rollers

56

 

 

 

 

 

sensors

50

 

 

 

 

 

separation pad, removing

127

size mismatch errors

145

troubleshooting

172

 

 

type and size message

145

type mismatch message

 

146

unexpected size or type

 

 

errors

137

 

 

 

 

 

use message

 

147

 

 

 

trays status

 

 

 

 

 

 

HP Easy Printer Care

 

 

software 40

 

 

 

 

troubleshooting

Alert Settings window, HP Easy Printer Care 40

blank pages 173

blurred print

188

 

 

 

communications

 

157

 

 

curled paper

 

172,

185

 

dropouts

181

 

 

 

 

 

 

duplexing

173

 

 

 

 

 

engine test

165

 

 

 

 

formatter test

 

166

 

 

 

gray background

182

 

HP Jetdirect print servers

157

jams, causes of

 

148

 

 

jams, locations

149

 

 

light print

 

179

 

 

 

 

 

lines

181,

186

 

 

 

 

 

multifeeds

175

 

 

 

 

 

print quality

177

 

 

 

 

printing

174

 

 

 

 

 

 

 

repeating defects

 

183

 

repeating images

 

189

 

service approach

 

67

 

 

skewed pages

 

175, 185

slow printing

 

172

 

 

 

smeared toner

 

182

 

 

specks

180

 

 

 

 

 

 

 

text

173,

184,

188

 

 

tire tracks

187

 

 

 

 

 

trays

172

 

 

 

 

 

 

 

 

white spots

 

187

 

 

 

 

wrinkled paper

 

175,

186

two-sided printing

 

 

 

 

 

 

Macintosh settings

44

 

two-sided printing,

 

 

 

 

 

troubleshooting

173

 

 

type mismatch message

146

U

 

 

 

 

 

 

 

 

 

 

unexpected size or type

 

 

errors

137

 

 

 

 

 

 

 

 

uninstalling Macintosh

 

 

 

software

12

 

 

 

 

 

 

 

upgrading firmware

 

168

 

 

usage page, printing

 

38

 

 

USB buffer overflow errors

136

USB cable, part number

202

USB port

 

 

 

 

 

 

 

 

 

included

2

 

 

 

 

 

 

 

locating

6

 

 

 

 

 

 

 

 

supported

3

 

 

 

 

 

 

 

USB storage device errors

146

V

voltage specifications 245

W

 

 

 

 

warranty

 

 

 

 

Customer self repair

248

extended

253

 

 

print cartridge

249

 

product 247

 

 

 

service ID

162

 

 

transfer unit and fuser

249

wavy paper,

 

 

 

 

troubleshooting

172, 185

Web Jetadmin

 

 

 

 

firmware updates

169

Web sites

 

 

 

 

customer support

250

fraud reports

35

 

 

HP Easy Printer Care

10

HP Web Jetadmin,

 

 

downloading

43

 

 

Linux support

10

 

 

Macintosh customer

 

support

251

 

 

Material Safety Data Sheet

(MSDS)

259

 

 

ordering supplies

200

print media guide

13

 

software, downloading

9

weekly on-site service

252

white lines or spots,

 

 

troubleshooting

186

 

Windows

 

 

 

 

drivers supported

10

 

supported operating

 

systems

9

 

 

 

wire harnesses, replacing

65

wiring diagrams

194

 

 

wrinkled paper,

 

 

 

troubleshooting

175, 186

ENWW

Index 271

Image 289
Contents HP LaserJet P3005 Series printers Page HP LaserJet P3005 Series printers Copyright information Safety informationTrademark credits Table of contents Maintenance Paper feed guide assembly Service approachGear assembly Reinstallation notes for the gear assemblyTroubleshooting Wiring diagrams Print-quality checklistOrder through service or support providers Paper-handling accessoriesAppendix a Specifications Vcci statement Japan Power cord statement JapanEMI statement Korea Laser statement for FinlandEnww Tray 2 pickup assembly Diagnostics menuAlphabetical parts list 10 Numerical parts listXii Print engine general structure Model and serial numbers Systems overviewGrounding-spring locations ECU wiringJam-detection sensors Jetdirect197 Xvi Device information Chapter contentsP3005dn Device configurationsFeature Description FeaturesSupplies AccessibilityDevice parts WalkaroundModel name Model number Interface portsNumber Button or light Control-panel layoutFunction Select Minimum system requirements Device softwareSupported operating systems Supported printer drivers HP Web JetadminSoftware for Windows computers HP Easy Printer Care softwareOther software Software for Macintosh computersEmbedded Web server Remove software from Windows operating systems Uninstall softwareRemove software from Macintosh operating systems Select print media Media specificationsSupported media sizes Media size Dimensions Weight and thickness1Supported media sizes 2Automatic 2-sided printingSupported media types Type Dimensions3Tray 1 media types 4Tray 2 and tray 3 media typesPaper to avoid Installation and configuration Site preparation Location specificationsOperating environment Load tray 1 multipurpose tray Load input traysEnww Load tray 2 and optional tray Enww Supply replacement guidelines Install suppliesChange the print cartridge Enww Enww Install memory Install accessoriesInstall device memory Install accessories Enww Verify that Dimm is installed correctly Check Dimm installationInstall an HP Jetdirect print server card Enable memory for WindowsUse HP Jetdirect print server cards Remove an HP Jetdirect print server card Enww Maintenance Manage supplies Approximate print-cartridge replacement intervalsSupplies life Manage the print cartridgeHP fraud hotline and Web site Print-cartridge authenticationClean the exterior Clean the deviceClean the paper path Clean spilled tonerCreate and use the cleaning Management tools Description How to printUse information pages Open the HP Easy Printer Care software Use the HP Easy Printer Care softwareFile directory PCL or PS font listSectionOptions HP Easy Printer Care software sectionsUse the embedded Web server Open the embedded Web server by using a network connectionEmbedded Web server sections Tab or section OptionsSettings tab Or Sleep mode onUse the HP Printer Utility for Macintosh Use HP Web Jetadmin softwareTab or section Networking tabOpen the HP Printer Utility HP Printer Utility featuresTheory of operation Formatter Basic operationFormation roller Engine control unit ECU3Engine control system circuit diagram Theory of operation ECU Pickup/feed/delivery system 6Laser/scanner system Laser/scanner system8Image-formation system Theory of operation Image-formation systemLaser beam exposure Primary chargingDeveloping Transfer FusingSeparation 13 Fusing Drum cleaning15Cross-section of device Internal componentsInternal components Timing 2Power-on sequence1Operation sequences Name Timing Purpose16Operational sequences Timing diagram Write Print cartridge memory systemEnww Removal and replacement Separation pad Overview Removal and replacement strategyElectrostatic discharge Required toolsIllustration Description Size Part number Use Types of screwsBefore performing service Service approachPre-service procedures Parts removal order After performing serviceRight-side cover CoversLeft-side cover Enww Cover Back cover6Removing the I/O cover Lift the cover off of the device Top, right coverTop cover 8Removing the top cover Lift the cover off of the device Front, right cover9Removing the front, right cover 1 Removal and replacement Enww Control panel 12Reinstalling the control panel Formatter 13Removing the formatter 1 Removal and replacement14Removing the formatter 2 15Removing the formatter 3 Removal and replacement Back cover see Back cover on Cover see I/O cover on Fuser17Removing the fuser 2 Removal and replacement Enww Laser/scanner 19Removing the laser/scanner 1 Removal and replacementLaser/scanner Engine control unit ECU 21Removing the ECU 1 Removal and replacement22Removing the ECU 2 23Removing the ECU 3 Removal and replacement 24Removing the ECU 4 25Removing the ECU 5 Removal and replacement 26Removing the ECU 6 27Removing the ECU 7 Removal and replacement Enww Access plate 31Removing the power supply 1 High-voltage power supplyEnww 33Removing the power supply 3 Enww 35Removing the power supply 5 Enww 37Reinstalling the oblique-roller assembly Paper feed guide assembly Paper feed guide assembly Main motor 40Removing the main motor 2 41Removing the gear assembly 1 Removal and replacement Gear assemblyRemove four screws callout 3 from the gear-assembly plate 43Reinstalling the gear assembly Removal and replacement Reinstallation notes for the gear assemblyTray 1 solenoid Tray 2 solenoid 46Removing the e-label reader 1 Label reader memory tagEnww 48Removing the face-down-roller shaft 1 Face-down-roller shaftEnww 50Removing the cartridge door 1 Cartridge door51Removing the cartridge door 2 Removal and replacement 52Removing the cartridge door 3 Transfer roller 54Removing the registration assembly 1 Registration assemblyEnww Remove four screws callout Tray 1 pickup roller Tray 2 pickup roller Enww Separation pad Enww Troubleshooting Basic troubleshooting Troubleshooting processControl-panel message types Control-panel messagesResolve control-panel messages Control panel message Description Recommended actionXX Internal Clock Error 10.XX.YY Supply Memory ErrorJAM Inside Front Door JAM Inside TOP CoverJAM Inside Rear Door 13.XX.YY Fuser JAM Inside TOP13.XX.YY JAM Inside Duplexer 13.XX.YY JAM in Tray13.XX.YY JAM Inside TOP Cover 13.XX.YY JAM Inside Rear DoorInsufficient Memory TOO ComplexEmbedded I/O Buffer Overflow EIO X Buffer OverflowParallel I/O Buffer Overflow Serial I/O Buffer OverflowXxxxx Error ErrorEmbedded I/O BAD Transmission Unexpected Size in TrayXY Error Fuser ErrorTo continue turn off then on Alternates with Formatter To continue turn off then on 55.XX.YY DC Controller ErrorNo System 8X.YYYY EIO Error Storage Error SettingsPermanent Storage Full Permanent Storage Write FailAction not Currently Available 8X.YYYY Embedded JetdirectOn Tray Custom Chosen Personality notInstall Black Cartridge Code CRC ErrorClose TOP Cover Data ReceivedFONTS/DATA Insufficient Memory to LoadLoad Tray X Type Size Load Tray 1 Plain PaperManually Feed Output Stack NON HP Supply InstalledMEM Test Failure Replace Dimm NON HP Supply in USERAM Disk File Operation Failed RFU Load ErrorRAM Disk File System is Full RAM Disk is Write ProtectedTray XX Empty Type Size USB Accessory ErrorTray XX Open Tray XX Open or EmptyUSB Storage is Write Protected USB Storage File System is FullUSB Storage X Removed USE Tray X Type SizeClear jams Cause SolutionAvoid jams 1Common causes of jamsTypical jam locations 1Jam-detection sensors Jam detectionJam type Description Clear jams from the input-tray areasEnww Clear jams from the print-cartridge area Clear jams from the output-bin areas Clear jams from the optional duplexer Enww EIO troubleshooting Interface troubleshootingCommunications checks Computer direct connect parallel testJetdirect Network printing problemsPacket Size Cold reset Service mode functionsNvram initialization Hard-disk initialization Service menu service PIN codesSkip disk-load Self testRestoring the service ID Service IDConvert the service ID to an actual date Diagnostics menu Troubleshooting tools2Diagnostics menu Control-panel menusEngine-test Test pagesFormatter test Image defect ruler Use FTP to upgrade the firmware on a network connection Upgrade the firmwareDetermine the current firmware version Use HP Web Jetadmin to upgrade the firmware \YOURSERVER\YOURCOMPUTER Use MS-DOS commands to upgrade the firmwareUpgrade the HP Jetdirect firmware Device selects media from the wrong tray CauseSolution Troubleshoot general printing problemsDevice does not pull media from a tray Cause Solution Paper curls when it exits the device Cause SolutionPages print, but are totally blank Cause Solution Print job prints on both sides of the paper Cause SolutionMessages and see Control-panel messages on Multiple pages feed Troubleshoot media handling problemsPages are wrinkled or folded Pages are skewedAssembly on Print-quality checklist Troubleshoot print-quality problemsAaBbCc Image-defect examplesAaBbCc Light print partialSpecks Light print entireLines DropoutsToner smear Gray backgroundRepeating defects Loose tonerMisformed characters Repeating imageCurl or wave SkewVertical white lines Wrinkles or creasesWhite spots on black Tire tracksBlurred print Scattered linesRandom image repetition Device component locations DiagramsMain assemblies Main parts Main parts6Sensors and switches Sensors and switches7Motors, fans, and solenoids Motors, fans, and solenoidsPCAs Wiring diagrams3 4 12 11 10Circuit diagram 1 196 Chapter Troubleshooting Circuit diagram 2 Enww Parts and diagrams Order through service or support providers Order parts, accessories, and suppliesOrder directly from HP Order directly through the HP Easy Printer Care softwarePart numbers Paper-handling accessoriesPrint cartridge MemoryCables and interfaces Enww Covers Description Part number Qty Covers2Internal components 1 Parts and diagrams 2Internal components 1 Enww Enww 3Internal components 2 Parts and diagrams 3Internal components 2 502 Pin, dowel XD3-2120-122 503 Ring, E XD2-1200-802 Enww 4Internal components 3 Parts and diagrams 4Internal components 3 5Internal components 4 Parts and diagrams 5Internal components 4 6Internal components 5 Parts and diagrams 6Internal components 5 7Internal components 6 7Internal components 6 8Tray 2 pickup assembly Parts and diagrams Tray 2 pickup assembly8Tray 2 pickup assembly 9Alphabetical parts list Alphabetical parts listConnector, snap tight, bk VS1-7177-004 Film, fuser drive side plate RC2-0649-000 Internal components 4 Holder, switch link RC2-0634-000 Motor, DC M1, main RK2-1488-000 Registration assembly RM1-3715-000 Sensor-flag assembly RM1-3769-000 Spring, torsion RU5-2386-000 10Numerical parts list Numerical parts listPart number Description RC1-4061-000 Spring, torsion RC2-0468-000 Cushion, right lower RC2-0612-000 Cover, engine controller RC2-0705-000 Lever, drive release RM1-3716-000 Multipurpose paper pick-up roller assembly RM1-4040-000 Top sensor PCA PS901 RU5-2386-000 Spring, torsion XA9-1503-000 Screw, tap, M3x6 Enww Specifications Table A-1Device dimensions Physical specificationsDevice model Height Depth Width Weight Device model Height Depth WidthTable A-3Power requirements Electrical specificationsTable A-4Power consumption average, in watts Specification Volt modelsTable A-5Sound power and pressure level Acoustic specificationsOperating environment Table A-6Necessary conditionsHewlett-Packard limited warranty statement Service and supportCustomer self repair warranty service Print cartridge limited warranty statement HP service agreements Online ServicesHP Customer Care HP support and information for Macintosh computers HP Easy Printer Care softwareOn-site service agreements HP maintenance agreementsNext-day on-site service Weekly volume on-site serviceExtended warranty Enww Regulatory information FCC regulations Environmental product stewardship program Paper HP print supplies returns and recycling program informationMaterial restrictions HP LaserJet P3005 deviceMaterial Safety Data Sheet Msds For more information Enww Declaration of Conformity Declaration of conformityLaser safety Safety statementsCanadian DOC regulations Luokan 1 laserlaite Laser statement for FinlandEnww Index ECU Enww Msds RFU Enww Trays status See also traysEnww Page Q7812-90910
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