HP P3005 manual Enww

Page 285

service ID	162
test page	166
fraud hotline	35

front right cover, removing 75

fuser
cleaning	36
diagrams	190
errors 138
removing	83
warranty	249
fusing stage	54

G

gear assembly, removing 108 glossy paper

types supported 15 gray background,

troubleshooting 182

H
hard disk
initialization		161
heavy paper
types supported			15
Help button, control panel 7
high-voltage power supply					190,
194
HP Customer Care			250
HP Easy Printer Care
browsers supported				11
HP Easy Printer Care software
opening	39
options	40
HP fraud hotline		35
HP Instant Support Professional
Edition (ISPE)		250
HP Jetdirect print server
removing	31
HP Jetdirect print servers
configuration page				158
errors 141
firmware updates			171
installing	30
models including			2
part numbers		202
troubleshooting			157
HP Printer Utility		44
HP Printer Utility, Macintosh					11,
43
HP SupportPack		253

HP Web Jetadmin firmware updates 169

HP-Authorized Dealers 250 humidity

specifications 246

I

I/O buffer overflow errors 136

I/O cover, removing				72
image formation system
operations		52
image quality,
troubleshooting			177
image repetition,
troubleshooting			189
inflate failure		142
information pages			38
Information tab, embedded Web
server 41
insert or close tray message						142
installing
EIO cards		30
memory (DIMMs)				26
installing device			18
Instant Support Professional
Edition (ISPE)			250
internal clock errors				132
internal components, part
numbers	206
J
jams
causes of		148
detection operations					50
duplexer, clearing				155
error messages				134
locating		149
output-bin, clearing					154
print-cartridge area,
clearing		153
trays, clearing			151
Japanese VCCI statement						262
Jetadmin
firmware updates				169
Jetadmin, HP Web				10, 43
Jetdirect print server
removing		31
Jetdirect print servers
configuration page					158
errors	141

firmware updates 171 installing 30 models including 2 part numbers 202 troubleshooting 157

jobs

Macintosh settings 44

K
keys, control panel			7
Korean EMI statement				262
L
labels
types supported			15
languages, device
errors	141
laser beam exposure stage						53
laser safety statements				262, 263
laser/scanner
diagrams		190
operations		51
removing		86
left-side cover, removing					70
legal
sizes supported			14
letter
sizes supported			14
light print, troubleshooting						179
lights, control panel			7
lines, troubleshooting				181,		186
Linux drivers		10
load tray message			143
loading
tray 2	21
unexpected size or type
errors	137
Lock Resources, Macintosh						44
locked menus		141
loose toner
troubleshooting			183
M
Macintosh
drivers supported			10
HP Printer Utility			43,		44
PPDs	11
removing software				12
software		11

ENWW

Index 267

Image 285

Contents HP LaserJet P3005 Series printers Page HP LaserJet P3005 Series printers Safety information Copyright informationTrademark credits Table of contents Maintenance Paper feed guide assembly Service approachGear assembly Reinstallation notes for the gear assemblyTroubleshooting Wiring diagrams Print-quality checklistOrder through service or support providers Paper-handling accessoriesAppendix a Specifications Vcci statement Japan Power cord statement JapanEMI statement Korea Laser statement for FinlandEnww Tray 2 pickup assembly Diagnostics menuAlphabetical parts list 10 Numerical parts listXii Print engine general structure Model and serial numbers Systems overviewGrounding-spring locations ECU wiringJam-detection sensors Jetdirect197 Xvi Device information Chapter contentsP3005dn Device configurationsFeature Description FeaturesSupplies AccessibilityDevice parts WalkaroundModel name Model number Interface portsControl-panel layout Number Button or lightFunction Select Device software Minimum system requirementsSupported operating systems Supported printer drivers HP Web JetadminSoftware for Windows computers HP Easy Printer Care softwareSoftware for Macintosh computers Other softwareEmbedded Web server Uninstall software Remove software from Windows operating systemsRemove software from Macintosh operating systems Select print media Media specificationsSupported media sizes Media size Dimensions Weight and thickness1Supported media sizes 2Automatic 2-sided printingSupported media types Type Dimensions3Tray 1 media types 4Tray 2 and tray 3 media typesPaper to avoid Installation and configuration Location specifications Site preparationOperating environment Load tray 1 multipurpose tray Load input traysEnww Load tray 2 and optional tray Enww Install supplies Supply replacement guidelinesChange the print cartridge Enww Enww Install accessories Install memoryInstall device memory Install accessories Enww Verify that Dimm is installed correctly Check Dimm installationEnable memory for Windows Install an HP Jetdirect print server cardUse HP Jetdirect print server cards Remove an HP Jetdirect print server card Enww Maintenance Manage supplies Approximate print-cartridge replacement intervalsSupplies life Manage the print cartridgeHP fraud hotline and Web site Print-cartridge authenticationClean the exterior Clean the deviceClean the paper path Clean spilled tonerCreate and use the cleaning Description How to print Management toolsUse information pages Open the HP Easy Printer Care software Use the HP Easy Printer Care softwareFile directory PCL or PS font listSectionOptions HP Easy Printer Care software sectionsUse the embedded Web server Open the embedded Web server by using a network connectionEmbedded Web server sections Tab or section OptionsSettings tab Or Sleep mode onUse the HP Printer Utility for Macintosh Use HP Web Jetadmin softwareTab or section Networking tabOpen the HP Printer Utility HP Printer Utility featuresTheory of operation Formatter Basic operationFormation roller Engine control unit ECU3Engine control system circuit diagram Theory of operation ECU Pickup/feed/delivery system 6Laser/scanner system Laser/scanner system8Image-formation system Theory of operation Image-formation systemPrimary charging Laser beam exposureDeveloping Fusing TransferSeparation 13 Fusing Drum cleaning15Cross-section of device Internal componentsInternal components Timing 2Power-on sequence1Operation sequences Name Timing Purpose16Operational sequences Timing diagram Write Print cartridge memory systemEnww Removal and replacement Separation pad Overview Removal and replacement strategyElectrostatic discharge Required toolsIllustration Description Size Part number Use Types of screwsService approach Before performing servicePre-service procedures Parts removal order After performing serviceRight-side cover CoversLeft-side cover Enww Cover Back cover6Removing the I/O cover Lift the cover off of the device Top, right coverTop cover 8Removing the top cover Lift the cover off of the device Front, right cover9Removing the front, right cover 1 Removal and replacement Enww Control panel 12Reinstalling the control panel Formatter 13Removing the formatter 1 Removal and replacement14Removing the formatter 2 15Removing the formatter 3 Removal and replacement Back cover see Back cover on Cover see I/O cover on Fuser17Removing the fuser 2 Removal and replacement Enww Laser/scanner 19Removing the laser/scanner 1 Removal and replacementLaser/scanner Engine control unit ECU 21Removing the ECU 1 Removal and replacement22Removing the ECU 2 23Removing the ECU 3 Removal and replacement 24Removing the ECU 4 25Removing the ECU 5 Removal and replacement 26Removing the ECU 6 27Removing the ECU 7 Removal and replacement Enww Access plate 31Removing the power supply 1 High-voltage power supplyEnww 33Removing the power supply 3 Enww 35Removing the power supply 5 Enww 37Reinstalling the oblique-roller assembly Paper feed guide assembly Paper feed guide assembly Main motor 40Removing the main motor 2 41Removing the gear assembly 1 Removal and replacement Gear assemblyRemove four screws callout 3 from the gear-assembly plate 43Reinstalling the gear assembly Removal and replacement Reinstallation notes for the gear assemblyTray 1 solenoid Tray 2 solenoid 46Removing the e-label reader 1 Label reader memory tagEnww 48Removing the face-down-roller shaft 1 Face-down-roller shaftEnww 50Removing the cartridge door 1 Cartridge door51Removing the cartridge door 2 Removal and replacement 52Removing the cartridge door 3 Transfer roller 54Removing the registration assembly 1 Registration assemblyEnww Remove four screws callout Tray 1 pickup roller Tray 2 pickup roller Enww Separation pad Enww Troubleshooting Basic troubleshooting Troubleshooting processControl-panel message types Control-panel messagesResolve control-panel messages Control panel message Description Recommended actionXX Internal Clock Error 10.XX.YY Supply Memory ErrorJAM Inside Front Door JAM Inside TOP CoverJAM Inside Rear Door 13.XX.YY Fuser JAM Inside TOP13.XX.YY JAM Inside Duplexer 13.XX.YY JAM in Tray13.XX.YY JAM Inside TOP Cover 13.XX.YY JAM Inside Rear DoorInsufficient Memory TOO ComplexEmbedded I/O Buffer Overflow EIO X Buffer OverflowParallel I/O Buffer Overflow Serial I/O Buffer OverflowXxxxx Error ErrorEmbedded I/O BAD Transmission Unexpected Size in TrayFuser Error XY ErrorTo continue turn off then on 55.XX.YY DC Controller Error Alternates with Formatter To continue turn off then onNo System 8X.YYYY EIO Error Storage Error SettingsPermanent Storage Full Permanent Storage Write FailAction not Currently Available 8X.YYYY Embedded JetdirectOn Tray Custom Chosen Personality notInstall Black Cartridge Code CRC ErrorClose TOP Cover Data ReceivedFONTS/DATA Insufficient Memory to LoadLoad Tray X Type Size Load Tray 1 Plain PaperManually Feed Output Stack NON HP Supply InstalledMEM Test Failure Replace Dimm NON HP Supply in USERAM Disk File Operation Failed RFU Load ErrorRAM Disk File System is Full RAM Disk is Write ProtectedTray XX Empty Type Size USB Accessory ErrorTray XX Open Tray XX Open or EmptyUSB Storage is Write Protected USB Storage File System is FullUSB Storage X Removed USE Tray X Type SizeClear jams Cause SolutionAvoid jams 1Common causes of jamsTypical jam locations 1Jam-detection sensors Jam detectionJam type Description Clear jams from the input-tray areasEnww Clear jams from the print-cartridge area Clear jams from the output-bin areas Clear jams from the optional duplexer Enww EIO troubleshooting Interface troubleshootingCommunications checks Computer direct connect parallel testJetdirect Network printing problemsPacket Size Service mode functions Cold resetNvram initialization Hard-disk initialization Service menu service PIN codesSkip disk-load Self testRestoring the service ID Service IDConvert the service ID to an actual date Diagnostics menu Troubleshooting tools2Diagnostics menu Control-panel menusEngine-test Test pagesFormatter test Image defect ruler Upgrade the firmware Use FTP to upgrade the firmware on a network connectionDetermine the current firmware version Use HP Web Jetadmin to upgrade the firmware \YOURSERVER\YOURCOMPUTER Use MS-DOS commands to upgrade the firmwareUpgrade the HP Jetdirect firmware Device selects media from the wrong tray CauseSolution Troubleshoot general printing problemsDevice does not pull media from a tray Cause Solution Paper curls when it exits the device Cause SolutionPages print, but are totally blank Cause Solution Print job prints on both sides of the paper Cause SolutionMessages and see Control-panel messages on Multiple pages feed Troubleshoot media handling problemsPages are wrinkled or folded Pages are skewedAssembly on Print-quality checklist Troubleshoot print-quality problemsAaBbCc Image-defect examplesAaBbCc Light print partialSpecks Light print entireLines DropoutsToner smear Gray backgroundRepeating defects Loose tonerMisformed characters Repeating imageCurl or wave SkewVertical white lines Wrinkles or creasesWhite spots on black Tire tracksBlurred print Scattered linesRandom image repetition Diagrams Device component locationsMain assemblies Main parts Main parts6Sensors and switches Sensors and switches7Motors, fans, and solenoids Motors, fans, and solenoidsPCAs Wiring diagrams3 4 12 11 10Circuit diagram 1 196 Chapter Troubleshooting Circuit diagram 2 Enww Parts and diagrams Order through service or support providers Order parts, accessories, and suppliesOrder directly from HP Order directly through the HP Easy Printer Care softwarePart numbers Paper-handling accessoriesPrint cartridge MemoryCables and interfaces Enww Covers Description Part number Qty Covers2Internal components 1 Parts and diagrams 2Internal components 1 Enww Enww 3Internal components 2 Parts and diagrams 3Internal components 2 502 Pin, dowel XD3-2120-122 503 Ring, E XD2-1200-802 Enww 4Internal components 3 Parts and diagrams 4Internal components 3 5Internal components 4 Parts and diagrams 5Internal components 4 6Internal components 5 Parts and diagrams 6Internal components 5 7Internal components 6 7Internal components 6 8Tray 2 pickup assembly Parts and diagrams Tray 2 pickup assembly8Tray 2 pickup assembly 9Alphabetical parts list Alphabetical parts listConnector, snap tight, bk VS1-7177-004 Film, fuser drive side plate RC2-0649-000 Internal components 4 Holder, switch link RC2-0634-000 Motor, DC M1, main RK2-1488-000 Registration assembly RM1-3715-000 Sensor-flag assembly RM1-3769-000 Spring, torsion RU5-2386-000 Numerical parts list 10Numerical parts listPart number Description RC1-4061-000 Spring, torsion RC2-0468-000 Cushion, right lower RC2-0612-000 Cover, engine controller RC2-0705-000 Lever, drive release RM1-3716-000 Multipurpose paper pick-up roller assembly RM1-4040-000 Top sensor PCA PS901 RU5-2386-000 Spring, torsion XA9-1503-000 Screw, tap, M3x6 Enww Specifications Table A-1Device dimensions Physical specificationsDevice model Height Depth Width Weight Device model Height Depth WidthTable A-3Power requirements Electrical specificationsTable A-4Power consumption average, in watts Specification Volt modelsTable A-5Sound power and pressure level Acoustic specificationsOperating environment Table A-6Necessary conditionsHewlett-Packard limited warranty statement Service and supportCustomer self repair warranty service Print cartridge limited warranty statement Online Services HP service agreementsHP Customer Care HP support and information for Macintosh computers HP Easy Printer Care softwareOn-site service agreements HP maintenance agreementsNext-day on-site service Weekly volume on-site serviceExtended warranty Enww Regulatory information FCC regulations Environmental product stewardship program Paper HP print supplies returns and recycling program informationMaterial restrictions HP LaserJet P3005 deviceMaterial Safety Data Sheet Msds For more information Enww Declaration of Conformity Declaration of conformitySafety statements Laser safetyCanadian DOC regulations Luokan 1 laserlaite Laser statement for FinlandEnww Index ECU Enww Msds RFU Enww Trays status See also traysEnww Page Q7812-90910

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