HP LD4730 47-inch Micro-Bezel Video Wall Display manual Preparing to call technical support

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Preparing to call technical support

If you cannot solve a problem using the troubleshooting tips in this section, you might need to call technical support. Contact your regional HP authorized service provider. Have the following information available when you call:

Display model number

Serial number for the display

Purchase date on invoice

Conditions under which the problem occurred

Error messages received

Hardware configuration

Hardware and software you are using

54 Appendix A Troubleshooting

ENWW

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Contents User Guide First Edition January Document Part Number About this guide Iv About this guide Table of contents Operating the display Japanese power cord requirements Viii Product features HP Digital Signage DisplaysAccessories Optional accessoriesMaintenance guidelines Safety and maintenance guidelinesImportant safety information Enww Shipping the display Cleaning the LD4730Cleaning the LD4730G Setting up the display UnpackingIdentifying display components Component FunctionConnecting the speakers sold separately 4Connecting to the input terminal Setting up the displayDisplay control panel Control Label FunctionIdentifying remote control buttons Label Function DescriptionSetting up the remote control Installing the HP LD4730 Frame System Sold Separately Mounting a single display on a stand Sold Separately11Attaching corners Enww Connecting cables Securing the displayLabel Function LINE-IN19Audio connection 22 RS-232 25 DisplayPort 26 Ethernet Enww Connecting multiple displays to one player Connecting multiple displays with Video Over Ethernet VOEConnecting multiple displays to one player Connecting multiple displays with Tile Mode 34Multiple displays with tile mode 37Daisy chain connection RS232-C Mounting the display Mounting in portrait position Considerations for wall mountingInformation file Installing the driver, .INF and .ICM filesSoftware and utilities Image color matching fileDownloading from the Web Using the On-Screen Display menu Operating the displaySetting up IR Daisy Chain Controlling displays with IR Daisy ChainMenu Setting Function 3IR Lock MessageNavigating with the infrared remote control Navigating with the control panelOSD menu selections To enable/disable this Hold these buttonsSettings Sharpness ContrastBrightness Backlight1280 x 768 pixels TemperatureAudio Volume 1360 x 768 pixelsPhase Sound ModeConfiguration Level 1 Menu Level 2 Menu Level 3 Menu Description TrebleAuto Detection SensorInterface Select NSM NetworkLevel 1 Menu Level 2 Menu Level 3 Menu Description VOE SetupOSD Mode Option LanguageDPM Select Power On DelayLevel 1 Menu Level 2 Menu Level 3 Menu Description Schedule Key LockInformation Factory ResetDiagnostic Serial numberNatural Mode Firmware UpdateTile Mode Monitors ResetSetting the backlight level Power On DelayUsing Key Lock Using Tile ModeH1,V1 H1,V2 H1,V3 H1,V4 H1,V5 Optimizing analog images Tuning color + + 10Rotating the filter 11Positioning the colorimeter Operating the display Enww Troubleshooting Solving common problemsLockout Using Online Technical SupportPower Button Preparing to call technical support Technical specifications HP Digital Signage DisplayConnector Environmental Operating HP LD4730 HP LD4730G ResolutionConnectors Other input Packed WeightRecognizing preset display resolutions Preset display modesHigh definition video formats Display quality and pixel policy Power indicatorMode LED indicator light Defect Type Allowable OccurrencesModifications Agency regulatory noticesFederal Communications Commission notice CablesEuropean Union regulatory notice Canadian noticeAvis Canadien German ergonomics notice Japanese notice Korean notice Power cord set requirementsJapanese power cord requirements Product environmental notices Chemical substancesTurkey EEE regulation Ukraine Restriction of Hazardous Substances
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LD4730 47-inch Micro-Bezel Video Wall Display specifications

The HP LD4730 is a state-of-the-art 47-inch Micro-Bezel Video Wall Display designed to enhance visual experiences in various settings, including retail, control rooms, and corporate environments. With its ultra-narrow bezels, the LD4730 offers an immersive viewing experience by minimizing the gaps between screens, allowing for seamless video wall configurations.

One of the standout features of the HP LD4730 is its impressive Full HD resolution of 1920 x 1080 pixels, which ensures crystal-clear image quality. The display leverages advanced LED backlighting technology, delivering vibrant colors and deep blacks, making it suitable for a wide range of applications, from showcasing promotional content to displaying critical data in real-time.

The LD4730 is engineered for 24/7 operation, providing reliability and durability for continuous use in demanding environments. This makes it ideal for digital signage applications where uptime is crucial. Its robust design is complemented by a sophisticated thermal management system that ensures optimal performance while preventing overheating, thereby prolonging the lifespan of the display.

In terms of connectivity, the HP LD4730 offers multiple input options, including HDMI, DisplayPort, and DVI, allowing for easy integration with various devices and content sources. This versatility is essential for creating dynamic presentations and showcasing diverse content formats. Additionally, it supports daisy chaining, enabling users to connect multiple displays easily for larger video walls without the need for additional hardware.

The display also incorporates advanced calibration capabilities that ensure consistent brightness and color across all units in a video wall setup. This feature maintains a uniform appearance, crucial for professional environments where visual consistency is key.

For added convenience, the HP LD4730 includes a user-friendly interface, allowing for straightforward setup and configuration. The display can be easily mounted in portrait or landscape orientation, providing flexibility in design and installation.

In conclusion, the HP LD4730 47-inch Micro-Bezel Video Wall Display is a powerful solution for businesses looking to create impactful visual displays. Its high-resolution capabilities, durable design, and extensive connectivity options make it suitable for a broad array of applications, ensuring high-quality performance and reliability in any environment.