HP 2311gt Diagonal 3D manual Locating the Rating Label

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Getting Support from hp.com

Before you contact customer service, refer to HP Technical Support at: www.hp.com/support. Select your country/region, and then follow the links to the support page for your monitor.

Preparing to Call Technical Support

If you cannot solve a problem by using the troubleshooting tips in this section, you might have to call technical support. For technical support contact information, refer to the printed documentation included with the monitor.

Have the following information available when you call:

Monitor model number (located on label on back of monitor)

Monitor serial number (located on label on back of monitor or in the OSD display in the Information menu)

Purchase date on invoice

Conditions under which the problem occurred

Error messages received

Hardware configuration

Name and version of hardware and software you are using

Locating the Rating Label

The rating label on the monitor provides the product number and serial number. You might need these numbers when contacting HP about your monitor model.

The rating label is on the back of the monitor.

ENWW

Getting Support from hp.com 33

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Contents HP 2311gt 3D LCD Monitor First Edition September Document Part Number About This Guide Iv About This Guide Table of contents Appendix a Troubleshooting Japanese Power Cord Requirements Viii HP 2311gt 3D LCD Monitor Product FeaturesEnww Safety Precautions Safety and Maintenance GuidelinesImportant Safety Information Cleaning the Monitor Maintenance GuidelinesShipping the Monitor Assembling the Monitor Setting Up the MonitorUnpacking the Monitor Connecting the Hdmi Cable Connecting Monitor CablesGetting Hdmi Sound 4Connecting the VGA Cable cable not provided Connecting the VGA Video Cable not providedConnecting the Power Cord Connecting the DVI-D Video Cable not provided6Connecting the Power Cord Installing the Cable Management Clip High-Bandwidth Digital Content Protection HdcpTurning on the Monitor Selecting Video Input Connectors8Tilt Adjustment Setting Up the Monitor Adjusting The TiltConnecting External Speakers and Audio Cable not provided Operating the Monitor Installing DriversCD Software and Utilities Front-Panel ControlsOSD Menu Selections Using the On-Screen Display OSDIcon Main Menu Options Sub-menu Options Description Enww Power-Saver Feature on DVI Identifying Monitor Conditions Power-Saver FeaturePower-Saver Feature Using 3D Technology 3D Safety Information Using CyberLink PowerDVD 3D Using the 3D Passive FPR Glasses2GB RAM Using TriDef 3D Ignition Game PlayerCaring for the 3D Glasses Cleaning the 3D GlassesHandling the Glasses Solving Common Problems TroubleshootingSolving Common Problems Frequently Asked 3D Troubleshooting Questions Locating the Rating Label Have the following information available when you callTable B-12311gt Specifications Technical SpecificationsEntering User Modes Preset Video ModesLCD Monitor Quality and Pixel Policy Federal Communications Commission Notice Agency Regulatory NoticesModifications CablesEuropean Union Regulatory Notice Canadian NoticeAvis Canadien German Ergonomics Notice Japanese Notice Korean Notice Power Cord Set RequirementsJapanese Power Cord Requirements Energy Star Qualification Product Environmental NoticesChemical Substances HP Recycling Program Ukraine Restriction of Hazardous Substances
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