WHAT TO DO IF YOUR APPLIANCE DOES NOT WORK ?
Problems | Causes | Solutions | |
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| The plug is not fitted correctly into | Plug the appliance into a socket and | |
| the socket . | switch on. | |
Product does not work. |
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The jug or accessory is not correctly | Check that the jug or accessories | ||
| are correctly positioned and locked | ||
| positioned or locked on the motor | onto the motor unit as shown in the | |
| unit. | figure in the manual. | |
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| The product is not placed on a flat, | Place the product on a flat surface. | |
| stable, |
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Excessive vibrations. |
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Volume of ingredients is too high. | Reduce the quantity of ingredients | ||
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| processed. | ||
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| Volume of ingredients is too high. | Reduce the quantity of ingredients | |
| processed. | ||
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Leak from the lid. |
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| The lid is not correctly positioned. | Lock the lid correctly on the blender | |
| jug. | ||
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| The gasket on the blade unit (f1) | Reposition the gasket on the blade | |
| or (f2) is not positioned correctly or | unit (f1) or (f2) and lock it correctly | |
Leak from the base of the | is missing. | onto the bowl (F3). | |
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blender unit |
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| The blender jug gasket (c2) is not | Reposition the gasket and lock the | |
| positioned correctly or is missing. | blade holder correctly. | |
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Impossible to lock the blade | The gasket (c2) is not positioned | Reposition the gasket, the 3 folds | |
unit with the gasket (c1+c2) | should be visible as shown in the | ||
on the jug (c3) | correctly. | Figure 1. | |
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Leak from the base of the | The sealing gasket (f1) on the blade | Reposition the sealing gasket (f1) on | |
unit (f2) is not positioned correctly | the blade unit (f2) and lock it correctly | ||
universal mill. | |||
or is missing. | onto the universal mill bowl (f3). | ||
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The blade does not turn |
| Reduce the size or quantity of | |
Pieces of food too large or too hard. | ingredients processed. | ||
easily. | |||
| Add liquid | ||
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Your blender still does not work?
Contact an approved service centre (see list in service booklet).
You can customise your blender and obtain the following accessories from your usual dealer or from an approved service centre: Universal mill (F), or an additional blender jug (C).
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