GE SS1800, SS1000, SS500 manual Tonkaflo Pump Return Goods Authorization RGA Procedure, Steps

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7.0TONKAFLO PUMP RETURN GOODS AUTHORIZATION (RGA) PROCEDURE

If you wish to return goods for repair, warranty evaluation and/or credit, please have your original sales order or invoice available when you call GE. Call (800) 848-1750 and ask to speak with Customer Service. A GE Customer Service representative will provide instructions and a return authorization number which needs to be clearly written on the outside of the box used to ship your materials. All equipment must be shipped to GE with the freight prepaid by the customer. Call our Customer Service Center with any questions or issues concerning freight claims and a representative will discuss your situation.

All materials to be returned must be rendered into a non-hazardous condition prior to ship- ping.

There are two ways to handle a return: (1) send in the pump for repair and return or (2) pur- chase a new pump and when desired, send the defective pump to the factory for repair and return.

7.1Motor Warranty

Motors must be sent to the nearest authorized motor service station center for repair, replacement, and warranty disposition.

7.2In-Warranty Pump Failure

STEPS

1.Return the defective pump to the factory for repair, on an RGA, within 15 days. from RGA issue date. GE absorbs the cost of repair. The repaired pump will be returned and is under warranty for the remainder of the original warranty period or three months, whichever is longer.

2.GE will not restock or issue return credit against a new, customer-built, pump purchase regardless of the warranty status of the failed pump. The warranty (Section 12.0, Tonkaflo Pump Warranty) is 12 months from installation or 15 months from receipt, whichever occurs first.

7.3Out-of-Warranty Pump Failure

Return the pump on an RGA for repair. The pump will be repaired and repair charges invoiced to the customer. The warranty for repairs is three months.

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Contents Osmonics TONKAFLO Pumps SS Series Page Introduction Tonkaflo Specifications Cutaway Drawings List of Figures Page Introduction Capacities 2900 rpm 3500 rpm Maximum Tonkaflo Specifications500 Hertz D e l S S 5 0 5 D e l S S 1 8 4 8 X B 5Pump Installation Inlet and Discharge Piping and Connections Inlet PipingInlet Piping Page Installation Discharge Screen Primed Before START-UPMotor Wiring Single-Phase Motors StepsChanging Motor Rotation Rolling the Leads to Balance Current Draw General Troubleshooting for ALL Pumps LOW Flow Motor Runs HOT or StopsSteps Page Page Force the Shaft Into the Impeller Bore Tonkaflo Pump Field Maintenance Motor Installation XB and XC Motor Adapter Pumps Steps Page Liquid END Tonkaflo Service Policy Tonkaflo Pump Return Goods Authorization RGA Procedure Dimensional Drawings 500X Motor Adapter PumpXB Motor Adapter Pump 1000X Motor Adapter Pump 1800XB Motor Adapter Pump 1800XC Motor Adapter Pump Cutaway Drawings XB and XC Motor Adapter Pump Standard Model Parts List DescriptionPart Number Series Ordering Parts Warranty Tonkaflo Pump Warranty Page USA France Thailand
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SS500, SS1800, SS1000 specifications

The GE SS1000, SS1800, and SS500 are advanced gas turbine models developed by General Electric, renowned for their efficiency, reliability, and adaptability in various applications. These turbines are integral to numerous power generation systems across the globe, catering to both industrial and utility sectors.

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The GE SS500 represents a further evolution in gas turbine technology, characterized by its high output and fuel efficiency. This model utilizes advanced ceramic matrix composites, which enable higher operating temperatures without compromising performance. The SS500 is engineered for both gas and dual-fuel configurations, providing operational flexibility that is essential in today's energy landscape. Its advanced diagnostics and predictive maintenance capabilities help operators monitor performance and identify potential issues before they escalate, ensuring continuous and reliable power generation.

In summary, the GE SS1000, SS1800, and SS500 turbines are milestones in gas turbine technology. Each model offers unique features that cater to various power generation needs, with a strong emphasis on efficiency, adaptability, and reliability. As the energy sector continues to evolve, these turbines represent a pivotal innovation that ensures a sustainable and efficient energy future.
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