Optima Company 45 - 3 manual Troubleshooting

Page 34

Optima 45 - 3

34

TROUBLESHOOTING

Please check to make sure the instructions are followed exactly before attempting troubleshooting of the appliance.

WARNING: Troubleshooting and servicing of gas and electrical devices of the appliance should only be conducted by a qualified service technician.

SYMPTOM

 

ACTION

Pilot will not light after

1.

When lighting the appliance for the first time after installation or

pressing the sparker many

 

after servicing, there is air in the gas line. It takes a while for all

times.

 

the air to purge out of the pilot before gas can reach the pilot

 

 

and ignite. Remove the glass door and try lighting the pilot

 

 

many times to purge the air.

 

2.

Check to make sure the gas supply to the appliance is turned

 

 

on and there is adequate gas supply pressure to the appliance.

 

3.

Check for sparks between the spark electrode and the pilot

 

 

head when the sparker is pressed. If there are no sparks,

 

 

a. Check for broken or poor connection from the sparker to the

 

 

electrode.

 

 

b. Check for the spark shorting or arcing at other locations.

 

 

c. Check for defective sparker.

 

 

d. Check for defective spark electrode.

 

4.

With the door removed, try lighting the pilot with a match.

 

 

a. If air is blowing on the flame of the match, hold the control

 

 

knob in at the ‘PILOT’ setting until all the air is purged out of

 

 

the line.

 

 

b. If there is no gas or air coming out of the pilot and there is

 

 

gas pressure to the appliance, the pilot orifice may be

 

 

blocked or the gas valve may be defective.

Pilot will not remain on

1.

Press the control knob all the way in (at the “pilot” indicator ).

after being lit.

2.

Hold the control knob in for a longer period of time.

 

3.

If you are trying to re-light the pilot immediately after you have

 

 

shut-off the pilot, you have to wait 5 minutes for the valve to

 

 

reset. (safety system built into the valve)

 

4.

Check to see if the pilot flame is large enough to reach and

 

 

surround the thermocouple. If the flame is too small, check for

 

 

correct gas supply pressure. If pressure is good, adjust the pilot

 

 

flame size with the adjustment screw on the valve. If the flame

 

 

cannot be adjusted, there might be some debris obstructing the

 

 

pilot orifice, or a wrong size pilot orifice.

 

5.

Check for poor connection of the thermocouple to the valve.

 

6.

Check for proper millivolts of the thermocouple. The

 

 

thermocouple should generate at least 30 mV or it is defective.

 

7.

Check for defective gas valve.

The main burner does not

1.

Check to make sure the control knob is turned to the ‘ON’

turn on with the pilot lit.

 

position.

 

2.

Allow enough time for the pilot to heat up the thermopile to gen-

 

 

erate sufficient voltage to activate the valve.

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Contents Optima 45 Page Introduction Table of Contents Safety Optima 45High Altitude Installation Installation CodesSpecifications Appliance CertificationPropane Pressure Settings Natural Gas Pressure SettingsGAS Connections Appliance Dimensions Appliance DescriptionDimensions and Clearances Alcove InstallationLocating GAS Heater Vent Termination LocationsTermination Locations Approved Vent Components Venting ConnectionVenting Restrictor Placement Simpson Dura-Vent Archgard SystemVenting Chart 71 MVenting Vertical Termination Using Simpson DURA-VENT Pipe Feet Venting Horizontally Using Archgard TVK-FSU Vent KIT Termination Framing Spring SpacersVenting below Grade Using Flexible Direct Vent Systems Installation Procedures for Archgard Snorkel KIT SNK-24Flat Wall Installation Corner InstallationsSet the Optima 45-3 in its desired location Optima 45 Below Grade Above Grade LOG Placement Piece LOG SET Shown below Burner Pan & Pin LocationsLocate Log # 12 and place it on the burner pins as shown Locate Log #142 and place it on Log #12 as shown LOG #83 Front View Ceramic Brick PanelsOptional Wall Switch or Thermostat Valve Connection for Millivolt ValveFinal Installation Check Initial OperationFirst Fire Lighting Instructions CautionLighting Instructions on Rating Plate Lighting InstructionsRemoving the Glass Door Glass Door RemovalIf Your Glass Breaks Replacing the Glass DoorTroubleshooting Troubleshooting Maintenance Cleaning the Appliance RegularlyServicing Under Warranty Adjusting Primary AIRAdjusting Primary AIR Changing Main Burner Orifice Checking and Adjusting Pilot Convertible Pilot Orifice Checking Inlet and Outlet GAS PressureReplacing Convection Blower Wiring DiagramCanadian Electrical code, CSA C22.1 Valve Tray Assembly Item # Item Description Qty UnitParts List Ceramic Logs and Burner Pan Burner Pan & Pin Locations Item # Item Description Qty UnitQty Unit Replacement Parts List Archgard OptimaCeramic Brick Archgard Limited Warranty Frequently Asked Questions Optima 45 Page Warranty Registration Beatty Drive MISSION, B.C. Canada

45 - 3 specifications

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