GE 5100 Before you call for service, Zoneline Does Not Cool or Heat as it Should, What to Do

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If Something Goes Wrong

Before you call for service

Problem

Possible Causes

What to Do

Zoneline Doesn’t Start

The unit is unplugged	• Make sure the Zoneline plug is
	pushed completely into the outlet.

The fuse is blown/circuit	• Check the house fuse/circuit breaker
breaker is tripped	box and replace fuse or reset the breaker.

The unit is waiting for the	• This is normal. The Zoneline will start
compressor overload	again after it resets.
protector to reset

Zoneline Does Not Cool or Heat as it Should

Airflow is restricted	• Make sure there are no curtains, blinds
	or furniture blocking the front of the
	Zoneline.

The temp control may	• Turn the control to a lower or higher
not be set high or low	number. NOTE: The temperature limiter may
enough	be limiting the temperature range.

The air filter is dirty	• Clean the filter at least every 30 days.

The room may have been	• When the Zoneline is first turned on
hot or cold	you need to allow time for the room to
	cool down or warm up.

Air is escaping	• Set the vent control in the CLOSE position.

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Contents Zoneline Write down the model and serial Before using your Zoneline800.626.2000 Read ALL Safety Information Before Using Replacing an existing unit?Mode Control Controls on your ZonelineVentilation Control Other Zoneline features About Your Heat PumpFan Switch Freeze SentinelCare & Cleaning Outdoor CoilsBase Pan Room Cabinet and CaseAir Filters Read carefully Use the correct wall caseUse the correct outdoor grille Replacing a ducted chassis Replacing 230/208 volt unitsZoneline Components Important electrical safety-read carefullyImportant Notes Volt Electrical Supply How to Connect230/208 Volt Electrical Supply Insulated Wall Case Power Connection ChartInstall the Wall Case and Exterior Grille Install the Unit into the Wall Case Replace the Room CabinetElectric Heat Option Low Voltage Connectors & Auxiliary ControlsBoost Heat Option Remote Control Wall Thermostat PCS Do not use a common buss in the CDC wiring Central Desk ControlDiagnosis Switch Temperature LimitingExplanation Things that are normalNoise Before you call for service Zoneline Does Not Cool or Heat as it ShouldZoneline Doesn’t Start What to DoCall SVC Indicator Light Burning Odor at Start of Heating OperationHeating Operation Air is Not Always Cool or Hot During OperationPage Further Service On-Site Repair ServiceParts and Accessories We’ll be thereWhat is Covered What is Not Covered