Rinnai RC80I Trouble Shooting for Common Issues, Accessing Operating Information, Water Quality

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Trouble Shooting for Common Issues

I don’t have any hot water when I open the tap.

Make sure there is gas, water, and electricity to the Rinnai water heater (power is turned on and the gas is turned on).

When I was using the hot water, the water got cold.

If you adjusted the flow from the tap to lessen it, you may have gone below the minimum flow required. The Rinnai water heater requires a minimum flow rate to operate. (See the specification page for the flow rate of your model.)

If you are experiencing issues with higher temperature settings, then Rinnai recommends reducing the temperature setting. Selecting a temperature closer to that which is actually used at the faucet will increase the amount of hot water being delivered to the faucet, due to less cold water mixing at the fixture.

White smoke comes out of the exhaust.

During colder weather when the exhaust temperature is much hotter than the outside air, the exhaust fumes condense producing water vapor.

When I open a hot tap, I do not immediately get hot water.

Hot water must travel through your plumbing from the Rinnai water heater to the faucet. The time period for hot water to reach your fixture is determined by the amount of water in the plumbing system between the water heater and the fixture, water pressure, and the flow rate of the fixture.

After I turn off the hot water tap, the fan on the Rinnai water heater continues to run.

The fan is designed to continue running for a short time after the flow of water stops. This is to ensure constant water temperatures during rapid starting and stopping, as well as exhausting any residual gas flue products from the unit.

Accessing Operating Information

Models MC-91 and MCC-91

To display the most recent error codes press and hold the “On/Off” button for 2 seconds. While holding the “On/ Off” button press the ▲ button. The last 9 error codes will flash one after the other. To exit this mode press the “On/Off” and ▲ button as before.

To display the water flow through the water heater press and hold the ▲ button for 2 seconds and without releasing the ▲ button press the “On/Off” button.

To display the outlet water temperature press and hold the ▼ button for 2 seconds and without releasing the ▼ button press the “On/Off” button.

Water Quality

Consideration of care for your water heater should include evaluation of water quality. If the water quality exceeds the target levels provided in the table, you may want to treat or condition the water.

Source: Part 143 National Secondary Drinking Water Regulations

Component failure resulting from water quality issues is not covered under the Rinnai product warranty.

 

Maximum Level

 

 

Total Hardness

Up to 200 mg / L

 

 

Aluminum *

Up to 0.2 mg / L

 

 

Chlorides *

Up to 250 mg / L

 

 

Copper *

Up to 1.0 mg / L

 

 

Iron *

Up to 0.3 mg / L

 

 

Manganese *

Up to 0.05 mg / L

 

 

pH *

6.5 to 8.5

 

 

TDS (Total Dissolved

Up to 500 mg / L

Solids) *

 

Zinc *

Up to 5 mg / L

 

 

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Manual - Rinnai Condensing Water Heaters

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Contents Tankless Water Heater Operation and Installation Manual ANS Z21.10.3 CSATable of Contents Specifications RC80i RC80e RC98i RC98eSafety Behavior and Practices Safety Features Consumer Safety InformationSafety Definitions Description of Operation Features Available on Temperature ControllersFeatures Operating InstructionsTemperature Controllers Models MC-91-1US & MCC-91-1USModel Temperature Settings Available ºF How to Set the TemperatureTemperature Controller Settings Re-setting the Maximum Temperature Temperature Options Without a Temperature ControllerSetting the Sound Volume Voice Prompt MCC-91 Temperature ControllerBath Fill Temperature Settings Available Using the Water Smart / Bath Fill FunctionSetting the Water Volume OverviewFilling the Tub Setting Controller to MuteSetting the Clock Models MC-91 and MCC-91Maintenance Error Codes Code Fault RemedyOver Temperature CodeWater Quality Trouble Shooting for Common IssuesAccessing Operating Information Circulating Pump Flushing the Heat Exchanger Error Code LC orClean Thermistors Installation Instructions General InstructionsClearances from Appliance Attachment of the Water HeaterGas Piping Error Indication or Air Handler Control SwitchElectrical Connection General InstructionsPipe Sizing Procedure Example Pressure Relief Valve Maintenance Isolation Valves Installation InstructionsPressure Relief Valve Installation Instructions Water PipingPressure Relief Valve Freeze ProtectionManual draining of the water heater When the water heater or external piping has frozenFreeze Protection Piping Recommended Piping for Basic Installation Refer to the Condensate section in the venting instructionsRecommended Piping for Circulation Systems For this applicationIntake / Exhaust Guidelines Additional installation requirementsVenting Instructions CondensateManufacturer Product Parts Maximum Vent LengthVent Products Description Canadian Installations US Installations Flue Terminal Clearances ANS Z21.10.3, CSAAdditional Clearances Vent Terminal RC80i, RC98i Inside CornerS ID E R N E R Flue Installation RC80i, RC98i Number of Connected Water Heaters Accessories Necessary Connecting Multiple Water HeatersHigh Altitude Installations GuidelinesCanada only Location Temperature Controller InstallationConfigurations Cable Lengths and SizeMounting the Controller Outline of RemoteFor Your Safety Read Before Operating Operating InstructionsOutlet Flow Data Technical DataPressure Drop Curve Space Heating Temperature SettingReplacement PumpsDimensions RC80i, RC80eLadder Diagram State Regulations Important In the State of Massachusetts 248 CMR 4.00What is covered? Warranty InformationLimited Warranty Consumer SupportLimitation on warranties How do I get service? What is not covered?What will Rinnai do? Instructions d’installation Instructions dutilisationInstructions dutilisation Chaud BrûlureModel Plages de température disponible ºF Plages de température avec un contrôleur de températureOptions de température sans contrôleur à distance Les températures suggérées sont deEntretien Instructions d’installation Instructions généralesRC80i, RC98i Écartements par rapport à lappareilFixation du chauffe-eau Installations à haute altitude Tuyauterie de gaz Instructions généralesValve à Bille / Valve de dégagement de pression Valve de dégagement de pression Instructions d’InstallationTuyauterie deau Niveau maximum Qualité de leauSoupape de sûreté Tuyauterie recommandée pour installation de base LégendeCondensat Instructions de ventilationConsignes pour aspiration/évacuation Longueur de ventilation maximum 12.5 m 10.7 mProduits de ventilation Manufacturer ProductEspacement pour terminaison de cheminée ANS Z21.10.3, CSA Nest PAS PermiseInstallation de conduit de cheminée RC80i, RC98i Instructions dutilisation VanneMa ualmanuelleValveDiagramme en escalier Phase NeutreQuest-ce qui est couvert ? Support à la clientèleInformations sur la garantie Combien de temps dure la couverture ?Que fait Rinnai pour exercer la garantie ? Limitation sur les garantiesManual Rinnai Condensing Water Heaters U290-665X0300

RC80E, RC80I, RC98E, RC98I specifications

The Rinnai RC80E, RC98I, RC98E, and RC80I are high-efficiency tankless water heaters that exemplify leading-edge technology and engineering. Designed to meet the demands of modern households, these units provide continuous hot water while offering energy savings and compact sizes.

Starting with the RC80E, this model features a maximum flow rate of 8 gallons per minute, making it suitable for smaller homes or multi-family settings. It incorporates Rinnai's Circ-Logic technology, allowing homeowners to customize their hot water recirculation. This means users can schedule hot water availability, ensuring comfort while minimizing water waste.

The RC98I and RC98E models elevate performance, boasting a maximum flow rate of 9.8 gallons per minute. The "I" in RC98I stands for internal, indicating its built-in temperature control and Wi-Fi connectivity options. This allows for remote monitoring and control via a smartphone app, enhancing user convenience. In contrast, the "E" in RC98E indicates it has an external setting, providing flexibility for homeowners seeking installation options that cater to their specific needs.

All four models feature Rinnai’s condensing technology, which utilizes a dual heat exchanger design for superior efficiency. This not only lowers energy costs but also reduces CO2 emissions, aligning with eco-friendly standards. Additionally, they operate at an impressive Uniform Energy Factor (UEF), which is crucial for energy-conscious homeowners.

Safety is a significant consideration in Rinnai’s design philosophy. The RC80E, RC98I, RC98E, and RC80I come equipped with multiple safety features, including overheating protection and venting safeguards, ensuring peace of mind during operation. Their compact size allows for versatility in installation, fitting into tight spaces and freeing up valuable room in your home.

Moreover, these water heaters are designed for longevity, featuring a durable construction that resists corrosion. Rinnai's commitment to quality is evident in their extensive warranty, proving their confidence in the product’s reliability.

In summary, the Rinnai RC80E, RC98I, RC98E, and RC80I units represent a blend of advanced technology, efficiency, and convenience. With significant flow rates, innovative features like Circ-Logic and Wi-Fi compatibility, as well as robust safety measures, they are an excellent choice for any homeowner looking to enhance their hot water experience while promoting energy efficiency.