Troubleshooting & FAQ, Need more help? | Jabra BT330 instruction

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1.Using voice-activated dialing

Tap the answer/end button and then say the name of the person you wish to dial. Not all Bluetooth phones support voice-activated dialing through Bluetooth. Check with your phone manufacturer. You must set the voice tags on your phone to use voice-activated dialing. For better reception, record the voice tags from the headset if your phone allows you to do so.

2.Increase or decrease call volume

Increase or decrease volume by pressing the volume buttons. The tone volume increases or decreases to match the call volume.

3.Redial the last number

While the headset is in standby5 mode, press and hold the multifunction button until you hear a series of two tones.

4.Reject an incoming call

When your phone rings, press and hold the answer/end button until you hear a series of two tones.

5.Put a call on hold

While you’re on a call, press and hold the answer/end button until you hear a series of two tones. Repeat to retrieve the call.

6.Call-waiting

When you are on a call and your phone notifies you of an incoming call, press and hold the answer/end button until you hear a series of two tones.

11Troubleshooting & FAQ

I hear crackling noises

For the best audio quality, always wear your headset on the same side of the body as your mobile phone.

I cannot hear anything in my headset

•Increase the volume on the headset.

•Ensure that the headset is paired with the phone.

I cannot hear anything in my headset

•Increase the volume on the headset.

•Ensure that the headset is paired with the phone.

•Make sure that the phone is connected to the headset – if it does not connect either from the phone’s Bluetooth menu or by tapping the answer/end button, follow the pairing procedure (see section 3).

I have pairing problems even though my phone indicates otherwise

You may have deleted your headset pairing connection in your mobile phone. Follow the pairing instructions in section 4.

I cannot use Reject call, Call on hold, Redial or Voice dialling

These functions are dependent on your phone supporting them. Please check your phone’s manual for further details.

Will the Jabra BT330 work with other Bluetooth equipment?

The Jabra BT330 is designed to work with Bluetooth mobile phones. It can also work with other Bluetooth devices that are compliant with Bluetooth version 1.1 or 1.2 and support a headset and/or hands-free profile.

12Need more help?

1.Web: www.Jabra.com (for the latest support info and online User Manuals)

2.Phone toll free Monday to Friday

Toll Free No:
Australia:	1-800-083-140	(10:00 – 19:00)
China:	800-858-0789	(08:00 – 17:00)
Hong Kong:	800-968-265	(08:00 – 17:00)
Indonesia:	001-803-852-7664	(08:00 – 17:00)
Japan:	0034-800-400-594	(09:00 – 18:00)
Malaysia:	1800-812-160	(08:00 – 17:00)
New Zealand:	0800-447-982	(12:00 – 21:00)
Singapore:	800-860-0019	(08:00 – 17:00)
Taiwan:	0080-186-3013	(08:00 – 17:00)

13Taking care of your headset

1.Always store the Jabra BT330 with power off and safely protected.

2.Avoid storage at high temperatures (above 60°C / 134°F) – such as in a hot vehicle or in direct sunlight. (Storage at high temperatures can degrade performance and reduce battery life).

3.Do not expose the headset or any of its supplied parts to rain or other liquids.