REFERENCE
Troubleshooting
Before requesting service (troubleshooting), please check the following.
|
|
|
|
| English |
| Problem |
| Action | Page | |
|
|
| |||
|
|
|
|
|
|
|
| • | Check the batteries in the remote control. |
|
|
No operations can be |
| They may need replacing. |
|
| |
• | Operate the remote control at a distance of no more than 20 feet. |
|
| ||
performed with the | P3 |
| |||
• | Remove batteries and hold down one or more buttons for several minutes to drain |
| |||
remote control. |
|
| |||
| the microprocessor inside the remote control to reset it. Reinstall batteries and try |
|
| ||
|
|
|
|
| |
|
|
| to operate the remote control again. |
|
|
Disc does not play. | • | Ensure that the disc is installed with the label side facing up. | P5 |
| |
|
| • | Check the region number of the DVD. |
| |
|
|
|
| ||
|
| • | 5.1channel sound is reproduced only when the following conditions are met : |
|
|
5.1 channel sound is |
| 1) The DVD player is connected with the proper Amplifier | P 14 |
| |
not being reproduced. |
| 2) The disc is recorded with 5.1 channel sound. |
|
| |
|
| • | Check whether the disc being played has the “5.1 ch” mark on the outside. | P25~26 |
|
|
| • | Check if your audio system is connected and working properly. |
| |
|
|
|
| ||
|
| • | In SETUP Menu, is the Audio Output set to Bitstream? |
|
|
The | icon appears | • | The features or action cannot be completed at this time because: |
|
|
1. The DVD’s software restricts it. |
|
| |||
on screen. |
|
| |||
|
|
|
| ||
2.The DVD’s software doesn’t support the feature (e.g., angles).
3.The feature is not available at the moment.
4.You’ve requested a title or chapter number or search time that is out of range.
Disc Menu doesn’t appear. | • | Check if the disc has a Menu. |
| ||||
|
|
|
|
|
| ||
Play mode differs from the | • | Some of the functions selected in the Setup Menu may not work properly if the | P24~28 | ||||
Setup Menu selection. |
| disc is not encoded with the corresponding function. | |||||
|
| ||||||
|
|
| |||||
|
|
|
|
|
|
| |
The screen ratio | • | The Screen Ratio is fixed on your DVDs. | P26~27 | ||||
cannot be changed. | |||||||
|
|
|
|
|
| ||
|
|
|
|
|
| ||
No audio. | • | Make sure you have selected the correct Digital Output in the Audio Options | P25~26 | ||||
|
| Menu. |
|
| |||
The screen is blocked | • | Press the |
|
| button (on front panel) for more than 5 seconds under no disc | P15 | |
| |||||||
| |||||||
| inside. All settings will revert to the factory settings. | ||||||
|
| ||||||
|
|
|
|
|
|
| |
Forgot password | • | Press the |
|
| button (on front panel ) for more than 5 seconds under no disc | P27~28 | |
| |||||||
| |||||||
| inside. All settings including the password will revert to the factory settings. Don't | ||||||
|
| use this unless absolutely necessary. |
| ||||
|
|
|
|
|
| ||
| • | Go to the contents of the instruction book and find the section that contains the |
| ||||
Other problems. |
| explanations regarding the current problem, and follow the procedure once again. |
| ||||
• | If the problem still cannot be solved, please contact your nearest authorized ser- |
| |||||
|
| ||||||
|
| vice center. |
|
| |||
|
|
|
| ||||
The picture is noisy or | • | Make sure that the disc is not dirty or scratched. | P2 | ||||
distorted | • | Clean the disc. |
| ||||
|
| ||||||
29