Samsung UE58J5000AWXZF manual Turns on, refer to The remote control does not work below, Devices

Page 13

Issues

Solutions and Explanations

 

 

No Picture, No Video

 

 

 

 

•• Make sure the AC power cord is securely plugged in to the wall outlet and the TV.

The TV will not turn on.

•• Make sure the wall outlet is working.

 

 

•• Try pressing the POWER button on the TV to make sure the problem is not the remote. If the TV

 

turns on, refer to “The remote control does not work” below.

 

 

 

•• Ensure the Sleep Timer is set to Off in the Time menu.

 

•• If your PC is connected to the TV, check your PC power settings.

The TV turns off automatically.

•• Make sure the AC power cord is plugged in securely to the wall outlet and the TV.

 

 

•• When watching TV from an aerial or cable connection, the TV will turn off after 10 ~ 15 minutes if

 

there is no signal.

 

 

 

•• Check cable connections (remove and reconnect all cables connected to the TV and external

 

devices).

 

•• Set your external device’s (Cable/Set top Box, DVD, Blu-ray etc) video outputs to match the

 

connections to the TV input. For example, if an external device’s output is HDMI, it should be

There is no picture/video.

connected to an HDMI input on the TV.

 

•• Make sure your connected devices are powered on.

 

•• Be sure to select the TV’s correct source by pressing the SOURCE button on the remote control.

 

•• Reboot the connected device by reconnecting the device’s power cable.

 

 

Aerial (Air/Cable) Connection

 

 

 

 

•• Make sure the Aerial cable is connected securely.

The TV is not receiving all

•• Please try Setup (Initial setup) to add available channels to the channel list. Go to MENU -

channels.

System - Setup (Initial setup) and wait for all available channels to be stored.

 

•• Verify the Aerial is positioned correctly.

 

 

The picture is distorted: macro

•• Compression of video contents may cause picture distortion, especially on fast moving pictures

such as sports and action movies.

block error small block, dots,

 

pixelization

•• A low signal can cause picture distortion. This is not a TV issue.

 

 

 

Others

 

 

 

 

•• HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3)

 

contents.

The picture will not display in

•• Black bars on the top and bottom will appear during movies that have aspect ratios different from

full screen.

your TV.

 

 

•• Adjust the picture size options on your external device or TV to full screen.

 

 

 

•• Replace the remote control batteries with the poles (+/–) in the right direction.

The remote control does not

•• Clean the sensor’s transmission window on the remote.

work.

 

 

•• Try pointing the remote directly at the TV from 1.5 ~1.8 m away.

 

 

The cable/set top box remote

•• Programme the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set top

control doesn’t turn the TV on

box user manual for the SAMSUNG TV code.

or off, or adjust the volume.

 

 

 

A “Mode Not Supported”

•• Check the supported resolution of the TV, and adjust the external device’s output resolution

message appears.

accordingly.

 

 

There is a plastic smell from

•• This smell is normal and will dissipate over time.

the TV.

 

 

 

The TV Signal Information

 

is unavailable in the Self

•• This function is only available with digital channels from an Aerial / RF / Coax connection.

Diagnosis Test menu.

 

 

 

TV is tilted to the right or left

•• Remove the stand base from the TV and reassemble it.

side.

 

 

 

There are difficulties

•• Make sure the TV is placed on a flat surface. If you cannot remove the screws from the TV, please

assembling the stand base.

use a magnetized screw driver.

 

 

English

English - 13

Image 13
Contents LED TV Risk of Electric Shock do not Open Important Safety InstructionsEnglish Accessories List of FeaturesRegulatory Guide / Warranty Card Cable Holder Manual Allows you to read on screen full manual. pAdjusts the volume Viewing the Remote ControlTurns the TV on and off Quickly select frequently used functionsInitial Setup Using the TV’s Controller Panel KeyStandby mode If You Want to Reset This FeatureTV / Ext. / HDMI1 / HDMI2/DVI Changing the Input SourceTurn the TV off to connect or disconnect a CI card Using the CI or CI+ CardImage may differ depending on Screen Display How to use the e-ManualCurrently TV ProgrammeEntere button. The OSD window appears How to search for a topic on the indexButton Teletext pages are organised according to six categories Teletext FeatureIssues Solutions and Explanations TroubleshootingEnsure the Sleep Timer is set to Off in the Time menu Turns on, refer to The remote control does not work belowThere is no signal Block error small block, dotsRecommendation EU Only Wall Mount Kit Specifications Vesa Installing the Wall MountWall mount kit is not supplied but sold separately Standard Screw QuantityTo avoid the TV from falling Securing the TV to the WallVary depending on the model It is safe to connect the string so that the clamps fixedStorage and Maintenance Securing the Installation SpaceInstallation with a stand 10 cm Installation with a wall-mount 10 cmAnti-theft Kensington Lock Specifications Supported Subtitle Formats Supported Video FormatsSupported Photo Formats Supported Music Formats Full available resolutionStill image warning LicenceDivX videos This page is intentionally Left blank Avertissement ! Consignes de sécurité importantes Consignes de sécurité importantesFrançais Liste des fonctions AccessoiresCaractéristiques du téléviseur. p Câble dalimentationArret Présentation de la télécommandeMode Veille Configuration initialeUtilisation du contrôleur du téléviseur touche de panneau Si vous souhaitez réinitialiser cette fonctionChangement de la source dentrée Remarque Utilisation de la Carte CI ou CI+Affichage Consultation du e-ManualVidéo, programme télévisé, etc actuellement affiché Message Exécuter ? Recherche d’une rubrique dans la page d’indexRouge afin de sélectionner loption Essayer Oui, puis appuyez sur leLes pages de télétexte sont organisées en six catégories Fonction TélétexteRésolution des problèmes Une odeur de plastique se Problèmes Solutions et explicationsDégage du téléviseur Loption Informations de Disponible dans le menu deRecommandation UE uniquement Caractéristiques du kit de fixation murale Vesa Installation du support muralLe kit de fixation murale est vendu séparément Dans le tableau ci-dessousPour éviter toute chute du téléviseur Fixation du téléviseur au murMur Soient placés à laInstallation avec un pied 10 cm Sécurisation de l’espace d’installationInstallation avec un support de montage mural 10 cm Stockage et entretienVerrou antivol Kensington Caractéristiques Formats de sous-titres pris en charge Formats vidéo pris en chargeExtension de Type Résolution Résolution complète disponibleExtension de Type Codec Remarque Polarité deLicense Obtenir la meilleure configurationAvertissement d’image fixe This page is intentionally Left blank Achtung! Wichtige Sicherheitshinweise Wichtige SicherheitshinweiseDeutsch Zubehör Liste der FunktionenKabelhalter BenutzerhandbuchEinstellen der Lautstärke FernbedienungAnzeigen des Bildschirmmenüs Zurück zum vorherigen MenüStandby-Modus StartkonfigurationSo setzen Sie diese Funktion zurück FernbedienungssensorQuelle Ändern der EingangsquelleHinweis Verwenden der „CI- oder „CI+-KarteBildschirmanzeige So zeigen Sie das e-Manual anAktuell angezeigtes Video, Fernsehprogramm usw So suchen Sie auf der Indexseite nach einem Thema Die Videotextseiten sind in sechs Kategorien unterteilt VideotextfunktionFehlerbehebung Probleme Lösungen und Erklärungen Empfehlung Nur EU Spezifikation Vesa der Wandhalterung Anbringen der WandhalterungZoll VESA-Spezifikation a * B Standardschraube Menge 400 X So verhindern Sie, dass das Fernsehgerät umkippt Befestigen des Fernsehgeräts an der WandAbsichern des Aufstellbereichs Installation des Geräts mit der Wandhalterung 10 cmLagerung und Wartung Kensington Lock als Dienstahlsicherung Technische Daten Unterstützte Formate für Untertitel Unterstützte VideoformateContainer Videocodec Auflösung Extern NameHöchste verfügbare Auflösung Unterstützte Fotoformate Unterstützte Formate für MusikCodec Bemerkungen Warnung bei Standbildern LizenzThis page is intentionally Left blank Waarschuwing! Belangrijke veiligheidsvoorschriften Belangrijke veiligheidsvoorschriftenNederlands Gebruiksaanwijzing Lijst met functiesHiermee wordt Media Play weergegeven Overzicht van de afstandsbediening→ 2 → 4 → Power aan Als u deze functie wilt resettenDe controller op de tv gebruiken Eerste instellingenExt. blijft altijd geactiveerd. Druk op de toets Tools De ingangsbron wijzigenDe CI-kaartadapter bevestigen CI-KAART Aansluiten uw kaart om televisie te kijkenDe afbeelding kan afwijken, afhankelijk Schermweergave Het e-Manual gebruikenBedieningstoetsen Een onderwerp zoeken op de indexpagina Schakelen tussen het e-Manual en de bijbehorende schermmenusDe teletekstpagina’s zijn in zes categorieën verdeeld TeletekstfunctieProblemen oplossen Problemen Oplossingen en uitleg Aanbeveling alleen EU Specificaties voor de wandbevestigingsset Vesa De wandbevestiging plaatsenStandaardschroef Aantal Vallen De tv vastzetten aan de wandMuur Kunnen afhankelijk van het modelOpslag en onderhoud Plaatsing van het productKensington-antidiefstalslot Specificaties Ondersteunde ondertitelindelingen Ondersteunde videobestandsindelingenMp4 / *.3gp Extern Naam BestandsextensieVolledige beschikbare resolutie Ondersteunde foto-indelingen Ondersteunde muziekindelingenType Resolutie Type Codec OpmerkingWaarschuwing over stilstaand beeld Licentie-informatieThis page is intentionally Left blank This page is intentionally Left blank This page is intentionally Left blank 20 €/Anruf aus dem dt. Festnetz, aus dem Mobilfunk Samsung Electronics Czech and Slovak, s.r.o. V ParkuSamsung 80111 726 7864 only from land line 08008-726-78-64 08008-SAMSUNG Apel Gratuit
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