Samsung LH32PMFXTBC/EN, LH43PMFXTBC/EN, LH55PMFXTBC/EN manual Adjust Brightness and Contrast

Page 77

Chapter 6. Troubleshooting

77

The screen appears unstable and shaky.

There are shadows or ghost images left on the screen.

Check that the resolution and frequency of the PC and graphics card are set within a range compatible with the product. Then, change the screen settings if required by referring to the Additional Information on the product menu and the Standard Signal Mode Table.

The screen is too bright. The screen is too dark.

Adjust Brightness and Contrast.

 

 

Screen colour is inconsistent.

Go to Picture and adjust the Colour Space settings.

 

 

White does not really look white.

Go to Picture and adjust the White Balance settings.

 

 

There is no image on the screen and the power LED

The product is in power saving mode.

blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the mouse to return to the previous screen.

 

 

 

The product will turn off automatically.

Go to System and make sure Sleep Timer is set to Off.

 

 

 

If a PC is connected to the product, check the power status of the PC.

 

 

 

Make sure the power cable is connected properly to the product and power outlet.

 

 

 

If the signal from a connected device is not detected, the product automatically turns off after10 to 15 minutes.

 

 

Picture quality of the product is different from the dealer

Use an HDMI cable to obtain high-definition (HD) picture quality.

shop where it was purchased.

 

 

 

The screen display does not look normal.

Encoded video content may cause the display to appear corrupted in scenes featuring fast moving objects such as in

 

a sports event or action video.

 

 

 

Low signal level or low picture quality may cause the display to appear corrupted. This does not mean the product is

 

defective.

 

 

 

A cell phone within a distance of one-meter radius may cause static on analogue and digital products.

 

 

The brightness and colour do not look normal.

Go to Picture and adjust the screen settings such as Picture Mode, Colour, Brightness and Sharpness.

 

 

 

Go to System and adjust the Energy Saving Mode settings.

 

 

 

Reset the screen settings to the default settings.

 

 

Broken lines are displayed on the edges of the screen.

If Picture Size is set to Fit to Screen, change the setting to 16:9 Standard.

 

 

Lines (red, green or blue) are displayed on the screen.

These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor.

 

Contact a Samsung Service Centre to resolve the issue.

 

 

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Contents  PM32F-BC / PM55F-BC Table of contents Troubleshooting Copyright SymbolsAbout this manual Electricity and safety SafetySafety precautions Children may suffocate InstallationChildren may become injured or seriously harmed OperationProduct may fall and become damaged or cause an injury StoragePrecautions when handling the panel CleaningWhat’s Included Device setupInstallation Remote sensor and spacer logo optional PartsPanel key Remote sensorSpacer logo optional Reverse sideRJ45 Port DescriptionPM55F-BCPM32F-BC Connecting the touch overlayTo lock an anti-theft locking device Anti-theft lockVOL Remote controlTo place batteries in the remote control Installation on a perpendicularwall Guided installationInstallation on an indented wall VentilationPreparing before installing wall mount Wall mount installationInstalling the wall mount Wall mount kit specifications VesaDevice setup Checkpoints External connectionCable Connection  RS232C CableCross LAN cable PC to PC LAN CableDirect LAN cable PC to HUB Controlling Set control command Viewing control state Get control commandControl Codes ConnectionPower control CommandInput source control Volume controlSetting the input source Set Input Source Screen mode controlViewing screen status Get Screen Mode Status Setting the picture size Set Picture SizePIP On/Off control Screen size controlViewing the screen size Get Screen Size Status Viewing PIP on/off state Get the PIP ON/OFF StatusVideo Wall Mode Control Auto adjustment control PC and BNC onlySetting the video wall Set Video Wall Mode Safety LockViewing the safety lock state Get Safety Lock Status Full NaturalVideo Wall User Control Video Wall OnSet Number Data 0x01 0x02 0x63 100 0x64 10x10 Video Wall Model 1 ~PC connection Connection using a DVI cable Digital typeConnection using a D-SUB cable Analog type  System → General → set Hdmi Hot Plug to Off Connection using an HDMI-DVI cable Sound → set Hdmi Sound to Pcdvi Precautions for using DP Connection using an Hdmi cableConnection using an DP cable ‒‒ Sound → set Hdmi Sound to Avhdmi AV connectionAudio system connection Connection using an Hdmi cable up to 1080pSource selection LAN connectionSource EditPC software Multiple Display Control Installation/uninstallationUninstallation Using the ethernet cable Using the RS-232C cableConnection using a direct LAN cable ConnectionConnection using a cross LAN cable Home screen Viewing contentPlayer Home → Player →File formats compatible with Player When content is runningControl buttons on the remote Available menuRestrictions Template files and LFD.lfd filesContents Video Power PointAudio ImageSupported in Network Channel and Local Channel Template filesSchedule URL Launcher SettingURL Launcher Clone ProductDevice ID ID SettingsDevice ID Auto Set PC Connection CableVideo Wall Video WallNetwork Status On Timer Picture ModeOn/Off Timer Holiday Management Off TimerTicker Approving a connected device from the server Select Edit  Setup Select Time Zone Setting the current timePicture Screen adjustmentMenu When this setting is on, only UHD products are supported Auto Adjustment Film ModeImage Reset Hdmi Black LevelPicture Off Reset PictureTimer OnScreen display adjustmentOnScreen Display Immediate display2nd 3rd Description Language Set the menu language If Sound Output is set to External, Auto Volume is disabled Sound adjustmentSound Audio receiver. If this occurs, set the product to ExternalNetwork NetworkNetwork Connecting to a Wired Network Network Settings WiredManual Network Settings Wired Automatic Network Settings WiredHow to set up automatically How to set up manuallyAutomatic Network Setup Wireless Network Setting WirelessConnecting to a Wireless Network Select Add Network Manual Network Setup WirelessHow to set up using Wpspbc System SystemMessage to On Power Control Auto Power OnEco Solution Energy Saving Mode Power ButtonNo Signal Power Off Auto Power Off2nd 3rd Description Security Safety Lock Reset System Game ModeCustom Logo Logo Display TimeAnynet+ HDMI-CEC Troubleshooting forAnynet+Anynet+ HDMI-CEC System menuProblem Possible Solution Anynet+ device Support SupportScreen Resolution TroubleshootingBefore you contact us Diagnosis Not Optimum Mode is displayed Installation issue PC modeScreen issue Adjust Brightness and Contrast Go to Sound and change Sound Output to Internal Sound issueSource device issue Remote control issueTouch function issue Defined resolution is not supported. appears Other issueWhen booting the PC with the input source set to Frequently asked questionsGeneral SpecificationsAppendix Plug-and-Play Model Name  PM32F-BC / PM55F-BC Synchronization Standard signal mode tableMAC, 640 x MAC, 832 xVESA, 1024 x VESA, 800 xVESA, 1152 x VESA, 1280 xOthers Product damage caused by customer’s faultNot a product defect Optimum picture quality and afterimage burn-in prevention What is afterimage burn-in?Optimum picture quality Prevention of afterimage burn-inOZ348 2030 UA102 2110 Preventing afterimage burn-inOpen Source Licence Notice License
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LH32PMFXTBC/EN, LH43PMFXTBC/EN, LH55PMFXTBC/EN specifications

Samsung has long been a leader in the display technology market, and its latest series of professional displays, including the LH55PMFXTBC/EN, LH43PMFXTBC/EN, and LH32PMFXTBC/EN, continues to build on that legacy. These models are designed for various professional environments, providing cutting-edge technology and features that cater to the needs of businesses, retail spaces, and more.

Each model boasts a high-resolution display that ensures vivid image quality and exceptional clarity. The LH55PMFXTBC/EN features a 55-inch screen, making it ideal for medium to large spaces, while the 43-inch LH43PMFXTBC/EN and the compact 32-inch LH32PMFXTBC/EN are perfect for smaller venues or applications that require versatility. All three models support 4K UHD resolution, delivering sharp visuals that enhance any presentation or advertisement.

One of the standout technologies across this series is Samsung's Quantum Dot technology, which enhances color accuracy and brightness. This allows the displays to produce a wider color gamut, providing eye-catching visuals that attract attention. The ultra-wide viewing angles ensure that the content remains impactful, whether viewed directly or from the side.

Additionally, these models are designed with smart features, including Samsung's MagicINFO software. This platform enables users to easily manage and schedule content across multiple displays, making it perfect for digital signage applications. The displays also come with built-in Wi-Fi and support for various input sources, allowing for seamless integration with other devices.

Durability is also a key characteristic of the Samsung professional display series. These models are equipped with a robust design that ensures reliability in demanding environments. The displays are built to withstand 24/7 operation, making them suitable for continuous use in commercial settings.

Moreover, the energy-efficient design helps businesses reduce operational costs. By utilizing advanced power-saving technologies, these displays not only minimize energy consumption but also contribute to more sustainable practices.

In summary, the Samsung LH55PMFXTBC/EN, LH43PMFXTBC/EN, and LH32PMFXTBC/EN are exemplary choices for anyone looking to invest in professional display solutions. With their impressive resolution, vibrant colors, smart features, and durability, they stand out as some of the finest options available for enhancing visual communication in a variety of professional contexts.