Samsung LH43PMFXTBC/EN manual Sound issue, Go to Sound and change Sound Output to Internal

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Chapter 6. Troubleshooting

78

The display looks unstable and then freezes.

The screen may freeze when a resolution other than the recommended resolution is used or if the signal is not

 

stable. To resolve the issue, change the PC resolution to the recommended resolution.

 

 

The screen cannot be displayed in full screen.

A scaled SD (4:3) content file can cause black bars on both sides of an HD channel screen.

 

 

 

A video with an aspect ratio different from the product can cause black bars at the top and bottom of the screen.

 

 

 

Change the screen size setting to full screen on the product or source device.

 

 

Sound issue

There is no sound.

Check the connection of the audio cable or adjust the volume.

 

 

 

Check the volume.

 

 

The volume is too low.

Adjust the volume.

 

 

 

If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or

 

software programme.

 

 

Video is available but there is no sound.

If an HDMI cable is connected, check the audio output settings on the PC.

 

 

 

Go to Sound and change Sound Output to Internal.

 

 

 

If a source device is used

 

• Make sure the audio cable is properly connected to the audio input port on the product.

 

• Check the audio output settings for the source device.

 

(For example, if an HDMI cable is connected to the monitor, the audio setting for the cable box may need to be

 

changed to HDMI.)

 

 

 

If a DVI-HDMI cable is used, a separate audio cable is required.

 

 

 

If the product has a headphone port, make sure nothing is connected to it.

 

 

 

Reconnect the power cable to the device and then reboot the device.

 

 

There is static coming from the speakers.

Check the cable connection. Make sure a video cable is not connected to an audio input port.

 

 

 

Check the signal strength after connecting a cable.

 

 

 

Low signal level can cause corrupted sound.

 

 

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Contents  PM32F-BC / PM55F-BC Table of contents Troubleshooting Symbols About this manualCopyright Safety Safety precautionsElectricity and safety Installation Children may suffocateOperation Children may become injured or seriously harmedStorage Product may fall and become damaged or cause an injuryCleaning Precautions when handling the panelDevice setup InstallationWhat’s Included Panel key PartsRemote sensor and spacer logo optional Remote sensorReverse side Spacer logo optionalPort Description RJ45Connecting the touch overlay PM55F-BCPM32F-BCAnti-theft lock To lock an anti-theft locking deviceRemote control VOLTo place batteries in the remote control Installation on an indented wall Guided installationInstallation on a perpendicularwall VentilationInstalling the wall mount Wall mount installationPreparing before installing wall mount Wall mount kit specifications VesaDevice setup Cable Connection External connectionCheckpoints  RS232C CableLAN Cable Direct LAN cable PC to HUBCross LAN cable PC to PC Control Codes Viewing control state Get control commandControlling Set control command ConnectionCommand Power controlVolume control Input source controlViewing screen status Get Screen Mode Status Screen mode controlSetting the input source Set Input Source Setting the picture size Set Picture SizeViewing the screen size Get Screen Size Status Screen size controlPIP On/Off control Viewing PIP on/off state Get the PIP ON/OFF StatusAuto adjustment control PC and BNC only Video Wall Mode ControlViewing the safety lock state Get Safety Lock Status Safety LockSetting the video wall Set Video Wall Mode Full NaturalVideo Wall On Video Wall User Control10x10 Video Wall Model 1 ~ Set Number Data 0x01 0x02 0x63 100 0x64Connection using a DVI cable Digital type Connection using a D-SUB cable Analog typePC connection Connection using an HDMI-DVI cable  Sound → set Hdmi Sound to Pcdvi System → General → set Hdmi Hot Plug to Off Connection using an Hdmi cable Connection using an DP cablePrecautions for using DP AV connection ‒‒ Sound → set Hdmi Sound to AvhdmiConnection using an Hdmi cable up to 1080p Audio system connectionSource LAN connectionSource selection EditInstallation/uninstallation UninstallationPC software Multiple Display Control Connection using a direct LAN cable Using the RS-232C cableUsing the ethernet cable ConnectionConnection using a cross LAN cable Player Viewing contentHome screen Home → Player →Control buttons on the remote When content is runningFile formats compatible with Player Available menuTemplate files and LFD.lfd files RestrictionsContents Audio Power PointVideo ImageTemplate files Supported in Network Channel and Local ChannelURL Launcher URL Launcher SettingSchedule Clone ProductDevice ID Auto Set ID SettingsDevice ID PC Connection CableVideo Wall Network StatusVideo Wall Picture Mode On/Off TimerOn Timer Off Timer TickerHoliday Management Approving a connected device from the server Setting the current time Select Edit  Setup Select Time ZoneScreen adjustment MenuPicture When this setting is on, only UHD products are supported Image Reset Film ModeAuto Adjustment Hdmi Black LevelReset Picture Picture OffOnScreen Display OnScreen display adjustmentTimer Immediate display2nd 3rd Description Language Set the menu language Sound Sound adjustmentIf Sound Output is set to External, Auto Volume is disabled Audio receiver. If this occurs, set the product to ExternalNetwork NetworkNetwork Network Settings Wired Connecting to a Wired NetworkHow to set up automatically Automatic Network Settings WiredManual Network Settings Wired How to set up manuallyNetwork Setting Wireless Connecting to a Wireless NetworkAutomatic Network Setup Wireless Manual Network Setup Wireless How to set up using WpspbcSelect Add Network System SystemPower Control Auto Power On Message to OnNo Signal Power Off Power ButtonEco Solution Energy Saving Mode Auto Power Off2nd 3rd Description Security Safety Lock Custom Logo Game ModeReset System Logo Display TimeAnynet+ HDMI-CEC Troubleshooting forAnynet+Anynet+ HDMI-CEC System menuProblem Possible Solution Anynet+ device Support SupportBefore you contact us TroubleshootingScreen Resolution DiagnosisInstallation issue PC mode Screen issue Not Optimum Mode is displayed Adjust Brightness and Contrast Sound issue Go to Sound and change Sound Output to InternalRemote control issue Touch function issueSource device issue Other issue Defined resolution is not supported. appearsFrequently asked questions When booting the PC with the input source set toSpecifications AppendixGeneral Plug-and-Play MAC, 640 x Standard signal mode tableModel Name  PM32F-BC / PM55F-BC Synchronization MAC, 832 xVESA, 1152 x VESA, 800 xVESA, 1024 x VESA, 1280 xProduct damage caused by customer’s fault Not a product defectOthers Optimum picture quality What is afterimage burn-in?Optimum picture quality and afterimage burn-in prevention Prevention of afterimage burn-inPreventing afterimage burn-in OZ348 2030 UA102 2110License Open Source Licence Notice
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LH32PMFXTBC/EN, LH43PMFXTBC/EN, LH55PMFXTBC/EN specifications

Samsung has long been a leader in the display technology market, and its latest series of professional displays, including the LH55PMFXTBC/EN, LH43PMFXTBC/EN, and LH32PMFXTBC/EN, continues to build on that legacy. These models are designed for various professional environments, providing cutting-edge technology and features that cater to the needs of businesses, retail spaces, and more.

Each model boasts a high-resolution display that ensures vivid image quality and exceptional clarity. The LH55PMFXTBC/EN features a 55-inch screen, making it ideal for medium to large spaces, while the 43-inch LH43PMFXTBC/EN and the compact 32-inch LH32PMFXTBC/EN are perfect for smaller venues or applications that require versatility. All three models support 4K UHD resolution, delivering sharp visuals that enhance any presentation or advertisement.

One of the standout technologies across this series is Samsung's Quantum Dot technology, which enhances color accuracy and brightness. This allows the displays to produce a wider color gamut, providing eye-catching visuals that attract attention. The ultra-wide viewing angles ensure that the content remains impactful, whether viewed directly or from the side.

Additionally, these models are designed with smart features, including Samsung's MagicINFO software. This platform enables users to easily manage and schedule content across multiple displays, making it perfect for digital signage applications. The displays also come with built-in Wi-Fi and support for various input sources, allowing for seamless integration with other devices.

Durability is also a key characteristic of the Samsung professional display series. These models are equipped with a robust design that ensures reliability in demanding environments. The displays are built to withstand 24/7 operation, making them suitable for continuous use in commercial settings.

Moreover, the energy-efficient design helps businesses reduce operational costs. By utilizing advanced power-saving technologies, these displays not only minimize energy consumption but also contribute to more sustainable practices.

In summary, the Samsung LH55PMFXTBC/EN, LH43PMFXTBC/EN, and LH32PMFXTBC/EN are exemplary choices for anyone looking to invest in professional display solutions. With their impressive resolution, vibrant colors, smart features, and durability, they stand out as some of the finest options available for enhancing visual communication in a variety of professional contexts.