Samsung NQ50K5130BS/EF manual Troubleshooting and information code

Troubleshooting and information code

Troubleshooting and information code

Problem	Cause	Action
The oven is not level.	The oven is installed on	Make sure the oven is
	an uneven surface.	installed on flat, stable
		surface.
There are sparks during	Metal containers are used	Do not use metal
cooking.	during the oven/thawing	containers.
	functions.
When power is	The door is not properly	Close the door and check
connected, the oven	closed.	again.
immediately starts to
work.
There is electricity	The power or power	Make sure the power
coming from the oven.	socket is not properly	and power socket are
	grounded.	properly grounded.
1. Water drips.	There may be water or	Let the oven cool and
2. Steam emits through	steam in some cases	then wipe with a dry dish
a door crack.	depending on the food.	towel.
3. Water remains in the	This is not an oven
oven.	malfunction.
The brightness inside	Brightness changes	Power output changes
the oven varies.	depending on power	during cooking are not
	output changes according	malfunctions. This is not
	to function.	an oven malfunction.
Cooking is finished, but	To ventilate the oven, the	This is not an oven
the cooling fan is still	cooling fan continues to	malfunction.
running.	run for about 3 minutes
	after cooking is complete.

50  English

Problem	Cause	Action
Turntable
While turning, the	There is no roller ring,	Install the roller ring and
turntable comes out of	or the roller ring is not	then try again.
place or stops turning.	properly in place.
The turn table drags	The roller ring is not	Adjust the amount of
while turning.	properly in place, there	food and do not use
	is too much food, or the	containers that are too
	container is too large and	large.
	touches the inside of the
	microwave.
The turn table rattles	Food residue is stuck to	Remove any food residue
while turning and is	the bottom of the oven.	stuck to the bottom of
noisy.		the oven.
Grill
Smoke comes out	During initial operation,	This is not a malfunction,
during operation.	smoke may come from	and if you run the oven
	the heating elements	2-3 times, it should stop.
	when you first use the
	oven.
	Food is on the heating	Let the oven cool
	elements.	and then remove the
		food from the heating
		elements.
	Food is too close to the	Put the food a suitable
	grill.	distance away while
		cooking.
	Food is not properly	Make sure food is
	prepared and/or	properly prepared and
	arranged.	arranged.

MC32K7085KT_EF_DE68-04387E-00_EN.indd 50

2/3/2016 2:40:42 PM