Samsung NQ50K5130BS/EF manual Troubleshooting and information code

Problem	Cause	Action
The power turns off	The oven has been	After cooking for an
during operation.	cooking for an extended	extended period of time,
	period of time.	let the oven cool.
	The cooling fan is not	Listen for the sound of
	working.	the cooling fan.
	Trying to operate the	Put food in the oven.
	oven without food inside.
	There is not sufficient	There are intake/exhaust
	ventilation space for the	outlets on the front and
	oven.	rear of the oven for
		ventilation.
		Keep the gaps specified
		in the product installation
		guide.
	Several power plugs are	Designate only one
	being used in the same	socket to be used for the
	socket.	oven.
There is a popping	Cooking sealed food or	Do not use sealed
sound during operation,	using a container with a	containers as they may
and the oven doesn't	lid may causes popping	burst during cooking
work.	sounds.	due to expansion of the
		contents.
The oven exterior is too	There is not sufficient	There are intake/exhaust
hot during operation.	ventilation space for the	outlets on the front and
	oven.	rear of the oven for
		ventilation. Keep the
		gaps specified in the
		product installation guide.
	Objects are on top of the	Remove all objects on the
	oven.	top of the oven.

Problem	Cause	Action
The door cannot be	Food residue is stuck	Clean the oven and then
opened properly.	between the door and	open the door.
	oven interior.
Heating including the	The oven may not work,	Put one cup of water in a
Warm function does not	too much food is being	microwave-safe container
work properly.	cooked, or improper	and run the microwave
	cookware is being used.	for 1-2 minutes to check
		whether the water is
		heated. Reduce the
		amount of food and start
		the function again. Use a
		cooking container with a
		flat bottom.
The thaw function does	Too much food is being	Reduce the amount
not work.	cooked.	of food and start the
		function again.
The interior light is dim	The door has been left	The interior light may
or does not turn on.	open for a long time.	automatically turn off
		when the Eco function
		operates. Close and
		reopen the door or press
		the Cancel button.
	The interior light is	Clean the inside of the
	covered by foreign	oven and check again.
	matter.
A beeping sound occurs	If the Auto Cook function	After turning over the
during cooking.	is being used, this	food, press the Start
	beeping sound means	button again to restart
	it's time to turn over the	operation.
	food during thawing.

English  49

Troubleshooting and information code

MC32K7085KT_EF_DE68-04387E-00_EN.indd 49

2/3/2016 2:40:42 PM