Troubleshooting

Refer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary expenses.

PROBLEM	SOLUTION

The air conditioner does	• Check power status and then operate the air conditioner again.
not work at all.	• Plug in or switch on the circuit breaker and then operate the air conditioner again.
	• Check if you have set the Off Timer. Operate the air conditioner again by pressing the
		Power button.

The temperature	• Check if you have selected Fan/Turbo mode. In these modes, desired temperature is set to
adjustment is not working.		auto and you cannot adjust the temperature.

Cool/Warm air does	• Check if the set temperature is higher(during Cool mode)/lower(during Heat mode) than
not come out of the air		the current temperature. Press the Temp + or - button on the remote controller to change
conditioner.		the set temperature.
	• Check if the Air filter is blocked by dirt. If there is a lot of dust on the Air filter,
		cooling(heating) performance may decrease. Clean them frequently.
	• Check if the outdoor unit is covered or installed near the obstacle. Take the cover off and
		take the obstacle away.
	• If you want to operate the air conditioner in the sunlight, cover the outdoor unit using
		curtains or etc.
	• Check if the air conditioner is operating in De-ice mode. When the ice formed in winter
		or the outdoor temperature is too low, the air conditioner operates in De-ice mode
		automatically. In De-ice mode, indoor fan stops and cool air does not come out.
	• If the doors or windows are open, it may cause bad cooling (heating) performance.
		Close the doors and windows.
	• Check if the air conditioner has just been turned on after stopping cooling or heating
		operation. In this case, just a fan will run to protect the outdoor unit compressor.
	• Check if the pipe length is too long. When the pipe length exceeds maximum allowable
		pipe length, cooling (heating) performance may decrease.

Air flow adjustment is not	•	Check if you have selected Auto/Dry/	mode. In these modes, desired
working.		temperature is set to auto and you cannot adjust the temperature.

Fan speed adjustment is	•	Check if you have selected Auto/Dry/Turbo/	mode. In these mode, fan speed
not working.		is set to Auto and you cannot adjust the fan speed.

Remote controller is not	• Check if your batteries are depleted.
working.	• Make sure nothing is blocking your remote controller sensor.

•Check that there are strong lighting apparatus near the air conditioner. Strong light which comes from fluorescent bulbs or neon signs may interrupt the electric waves.

Timer function does not	• Check if you press the Set button on the remote controller after you have set the time.
set.

The indicator is blinking	• Press the Power	button or disconnect the power plug/switch off the auxiliary power


continuously.	switch.
	If the indicator is still blinking, contact the service center.

Odors permeate in the	• Check if the appliance is running in a smoky area. Ventilate the room or operate the air
room during operation.	conditioner in Fan mode for 1~2 hours. (We do not use smelly components in the air
	conditioner.)

Boracay EUR_AQ09T&U@_IBIM_32447A_EN-4.indd 20

2015/7/7 14:56:34

AQ24TSBXCEE, AQ18TSBXCEE, AQ12UGFNEUR, AQ12TSBN, AQ09UGFN specifications

The Samsung AQ09TSBN is a standout model in the realm of air conditioning units, encapsulating advanced features and technologies aimed at delivering superior indoor comfort. This compact yet powerful unit is designed for both residential and small commercial applications, ensuring an optimal climate control experience.

One of the primary characteristics of the AQ09TSBN is its energy efficiency. This air conditioner boasts an impressive Energy Efficiency Ratio (EER), helping to reduce electricity consumption while maintaining a consistent and comfortable temperature. This is particularly beneficial for users who prioritize sustainability and cost savings on their energy bills.

The unit comes equipped with Samsung's innovative Wind-Free cooling technology, which eliminates the harsh cold drafts typically associated with traditional air conditioning systems. Instead, it provides a gentle, diffused airflow that evenly distributes cool air throughout the room. This feature not only enhances comfort but also ensures that the air remains in motion without the discomfort of direct cold air, making it ideal for prolonged use.

Samsung's SmartThings integration allows users to remotely control the AQ09TSBN through a smartphone app. This smart technology enables the scheduling of cooling times, temperature adjustments, and energy monitoring, giving users the flexibility to manage their climate control needs from virtually anywhere. Additionally, voice command functionality through compatible smart devices offers an extra layer of convenience.

The AQ09TSBN is also designed with advanced filtration technology that captures dust, allergens, and other airborne particles, promoting a cleaner and healthier indoor environment. The easy-to-remove and washable filters ensure that maintenance is both simple and efficient, allowing users to keep the unit operating at peak performance.

Moreover, the air conditioner features a sleek, modern design that seamlessly fits into various interior styles. Its quiet operation allows for minimal disruption, whether in a bedroom or an office setting, further enhancing its appeal for users seeking tranquility alongside comfort.

In summary, the Samsung AQ09TSBN represents a fusion of energy efficiency, advanced technology, and user-friendly features, making it an excellent choice for individuals and businesses looking to maintain a pleasant indoor climate. With its commitment to performance and innovation, this air conditioning unit continues to lead the way in modern climate control solutions.