FAQ
Case 4 When using the USB hub.
There may be a problem in connecting the camera to the PC through a USB hub if the PC and the hub are not compatible. Wherever possible, connect the camera directly to the PC.
Case 5 | Are other USB cables connected to the PC? |
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| The camera may malfunction when it is connected to the PC at the | ||
| same time as another USB cable. In this case, disconnect the other | ||
| USB cable, and connect only one USB cable to the camera. | ||
Case 6 | When I open the Device Manager (by clicking Start | (Settings) | |
| Control Panel | (Performance and Maintenance) | System |
| (Hardware) | Device Manager), there are Unknown Devices |
Other Devices entries with a yellow question mark(?) beside them or devices with an exclamation mark(!) beside them.
Case 7 In some security programs (Norton Anti Virus, V3, etc.), the computer may not recognise the camera as a removable disk.
Stop the security programs and connect the camera to the computer. Refer to the security program instructions about how to stop the program.
Case 8 The camera is connected to the USB port located on the front of the computer.
When the camera is connected to the USB port located on the front of the computer, the computer may not recognise the camera.
Connect the camera to the USB port located on the back of the computer.
When the movie clip doesn’t play back on the PC
When the movie clip recorded by the camera doesn’t play back on the PC, the causes are mostly due to the codec installed on the PC.
When codec for play back the movie clip isn’t installed Install the codec as listed below.
[Installing codec for Windows]
1)Insert the CD provided with the camera
2)Run the windows explorer and select
When the DirectX 9.0 or later is not installed
Install the DirectX 9.0 or later
1)Insert the CD provided with the camera
2)Run the windows explorer and select the
The DirectX will be installed. Visit the following site for downloading the DirectX.http://www.microsoft.com/directx
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