Samsung LH85QMFPLGC/CH, LH85QMFPLGC/EN, LH85QMFPLGC/UE Support, Software Update, Contact Samsung

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Chapter 10

Support

Software Update

MENU m Support Software Update ENTER E

The Software Update menu lets you upgrade your product software to the latest version.

――Be careful not to turn off the power until the upgrade is complete. The product will turn off and on automatically after completing the software upgrade.

――When you upgrade software, all video and audio settings you have made will return to their default settings. We advise you to write down your settings so that you can easily reset them after the upgrade.

Contact Samsung

MENU m Support Contact Samsung ENTER E

View this information when your product does not work properly or when you want to upgrade the software. You can find information regarding our call centers and how to download products and software. ――Contact Samsung and find the product Model Code and Software Version.

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Contents QM85F Table of contents Screen Adjustment Sound Adjustment Symbol Name Meaning Before Using the ProductSafety Precautions Safety symbolsInsert the power plug all the way in so it is not loose Electricity and SafetyDo not touch the power plug with wet hands Do not connect multiple products to a single power socketDamage to the cable may cause a fire or electric shock InstallationAn increased internal temperature may cause a fire Product may become damaged by an electric shockDo not lay down the product on its front Have a technician install the wall-mount hangerProduct may fall, causing personal injury or product damage Edible oil or oil vapor can damage or deform the productDo not apply an impact to the product OperationUse can result in an electric shock or a fire Ensure the vents are not blocked by tablecloths or curtainsDo not use humidifiers or stoves around the product Insert each battery so that its polarity +, is correctUse the product at the recommended resolution and frequency Do not hang on or climb on the productDamage to your hearing may result Precautions when handling the panelPrecautions Storage and MaintenanceCleaning Cleaning the exterior and displayChecking the Components PreparationsDescription Buttons PartsControl Panel Panel KeyControl menu ReturnButtons Description Port Description Reverse SideTo lock an anti-theft locking device Anti-theft LockMagicInfo Player I Launch Button Remote ControlNumber buttons CH List Not Available Mute the soundReturn to the previous menu To place batteries in the remote controlProduct ID using the number buttons Quickly select frequently used functionsTilting Angle and Rotation Before Installing the Product Installation GuideInstallation on a Perpendicular Wall Installation on an Indented WallInstalling the Wall Mount Installing the Wall MountWall Mount Kit Specifications Vesa RS232C Cable Remote Control RS232CPin Signal Cable ConnectionGnd Pin No Standard Color SignalLAN Cable RS232C cableCross LAN cable PC to PC Connector RJ45Signal Direct LAN cable PC to HUBConnection ConnectionCommand type Value range Viewing control state Get control commandControlling Set control command CommandVolume control Power controlInput source control Setting the input source Set Input SourceInput Source An input source code to be set on a product Screen mode control PIP On/Off control Auto adjustment control PC and BNC onlySafety Lock Video Wall Mode ControlFull Natural Set Video Wall Video Wall OnSet Video Wall On/Off WallOn Same as above NakOff 10x10 Video Wall ModelSet Number Data 10x10 Video Wall Model 1 ~Connection using the D-SUB cable Analog type Connecting and Using a Source DeviceBefore Connecting Connecting to a PCConnection Using an HDMI-DVI Cable Connection using a DVI cable Digital typeConnection Using an DP Cable Connection Using an Hdmi CablePrecautions for using DP Connecting to a Video Device Using an Hdmi cable or Hdmi to DVI Cable up to 1080p Connecting to an Audio SystemConnecting the LAN Cable Source Changing the Input sourceSource Edit NameUninstallation Using MDCComputer Connecting to MDCUsing MDC via RS-232C serial data communications standards MonitorConnection using a direct LAN cable Using MDC via EthernetConnection using a cross LAN cable Home → Multi Screen → Enter E Home featureMulti Screen Multi ScreenPicture Mode Picture ModeOn/Off Timer On/Off TimerOn Timer Off TimerHoliday Management View the network settings Network SettingsNetwork Settings Home → Network Settings → Enter EMagicInfo Player MagicInfo PlayerHome → MagicInfo Player I → Enter E PC Connection Cable ID SettingsID Settings Device IDVideo Wall Video WallVideo Wall Horizontal x VerticalFormat Screen PositionHome → More settings → Enter E More settingsMore settings Picture settings menu appearsBacklight 100 Brightness Contrast Sharpness Color Tint G/R Screen AdjustmentMenu m → Picture → Picture Mode → Enter E PictureMenu m → Picture → Enter E Picture Mode Picture Mode settings Adjustable optionsMenu m → Picture → White Balance → Enter E Color TemperatureMenu m → Picture → Color Temperature → Enter E White BalanceMenu m → Picture → Calibrated Value → Enter E ――If Picture Mode is set to Calibration, Gamma is disabledGamma Calibrated ValueDigital NR Off Hdmi Black Level Film Mode Off Auto Motion PlusPicture Options Picture OptionsHdmi Black Level Film ModeColor Tone Digital NRDynamic Backlight ResetColor Tone Off Digital NR Hdmi Black Level Low Film Mode Auto Motion PlusPicture Size · Zoom/Position ResolutionPicture Size Picture SizeZoom/Position ResolutionPicture Size PC Screen Adjustment Auto AdjustmentPicture Off Reset PictureMenu m → Picture → Reset Picture → Enter E Resets your current picture mode to its default settingsOnScreen Display Reset OnScreen DisplayOnScreen Display Multi ScreenPIP Portrait PIP LandscapeMain picture Sub picture RestrictionsPC, HDMI1, HDMI2, DisplayPort1, DisplayPort2, DisplayPort3 Triple Screen Portrait Triple Screen LandscapeFour Screen Portrait Four Screen LandscapeAspect Ratio Source Content OrientationDisplay Orientation Onscreen Menu OrientationScreen Protection Available Settings Optimum SettingsScreen Protection Pixel ShiftTimer Off / Repeat / Interval TimerMessage Display Set the menu language Reset OnScreen DisplayMenu Language Menu m → OnScreen Display → Menu Language → Enter ESystem SetupInitial settings System SystemClock Set Sleep TimerPower On Delay TimeMagicInfo I Source Primary Source Auto Source SwitchingAuto Source Switching Primary Source RecoveryPower Control Power ControlAuto Power On PC Module PowerStandby Control Power ButtonAuto Power On Off PC Module Power Network Standby Off Power ButtonEco Sensor Eco SolutionEco Solution Energy SavingEnergy Saving Off Eco Sensor Screen Lamp Schedule Temperature ControlNo Signal Power Off Auto Power OffMenu m → System → Change PIN → Enter E Change PINGeneral GeneralSecurity Hdmi Hot PlugMenu m → System → Reset System → Enter E Reset System Hdmi Sound Sound Adjustment Sound Speaker Selection Sound on Video CallMenu m → Sound → Reset Sound → Enter E Reset SoundContact Samsung Software UpdateMenu m → Support → Software Update → Enter E SupportGo to Home Picture ModeOn/Off Timer Network SettingsMore settings ID SettingsMenu m → Support → Reset All → Enter E Reset AllSupport Testing the Product Troubleshooting GuideChecking the Resolution and Frequency Check the followings Installation issue PC modeScreen issue Not Optimum Mode is displayedAdjust Brightness and Contrast Display looks unstable and then freezes Screen display does not look normalBrightness and color do not look normal SharpnessVideo is available but there is no sound Sound issueVolume is too low There is no soundRemote control does not work Remote control issueSource device issue There is audible sound when the volume is mutedThere is no sound in Hdmi mode Other issueMulti Screen menu is not available HDMI-CEC does not work This product does not support the HDMI-CEC featureIR sensor is not functioning Question Answer Model Name Specifications105 Preset Timing Modes Pixel Clock Sync Polarity KHz MHz Resolution108 Not a product defect Responsibility for the Pay Service Cost to CustomersProduct damage caused by customers fault AppendixPrevention of Afterimage Burn-in What is afterimage burn-in? Recommended prevention practicesLicense
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