Samsung LH85QMFPLGC/XV, LH85QMFPLGC/EN manual Screen display does not look normal, Sharpness

Page 98

Screen issue

The screen display does not look normal.

Encoded video content may cause the display to appear corrupted in scenes featuring fast moving objects such as in a sports event or action video.

Low signal level or low picture quality may cause the display to appear corrupted. This does not mean the product is defective.

A cell phone within a distance of one-meter radius may cause static on analog and digital products.

The brightness and color do not look normal.

Go to Picture and adjust the screen settings such as Picture Mode, Color, Brightness and

 

Sharpness.

 

 

 

Go to System and adjust the Energy Saving settings.

 

 

 

Reset the screen settings to the default settings.

 

 

Broken lines are displayed on the edges of the screen.

If Picture Size is set to Screen Fit, change the setting to 16:9.

 

 

Lines (red, green or blue) are displayed on the screen.

These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor. Contact a

 

Samsung Service Center to resolve the issue.

The display looks unstable and then freezes.

The screen may freeze when a resolution other than the recommended resolution is used or if the signal is not stable. To resolve the issue, change the PC resolution to the recommended resolution.

The screen cannot be displayed in full screen.

A scaled SD (4:3) content file can cause black bars on both sides of an HD channel screen.

A video with an aspect ratio different from the product can cause black bars at the top and bottom of the screen.

Change the screen size setting to full screen on the product or source device.

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Contents QM85F Table of contents Screen Adjustment Sound Adjustment Safety symbols Before Using the ProductSafety Precautions Symbol Name MeaningDo not connect multiple products to a single power socket Electricity and SafetyDo not touch the power plug with wet hands Insert the power plug all the way in so it is not looseProduct may become damaged by an electric shock InstallationAn increased internal temperature may cause a fire Damage to the cable may cause a fire or electric shockEdible oil or oil vapor can damage or deform the product Have a technician install the wall-mount hangerProduct may fall, causing personal injury or product damage Do not lay down the product on its frontEnsure the vents are not blocked by tablecloths or curtains OperationUse can result in an electric shock or a fire Do not apply an impact to the productDo not hang on or climb on the product Insert each battery so that its polarity +, is correctUse the product at the recommended resolution and frequency Do not use humidifiers or stoves around the productPrecautions when handling the panel Damage to your hearing may resultCleaning the exterior and display Storage and MaintenanceCleaning PrecautionsPreparations Checking the ComponentsPanel Key PartsControl Panel Description ButtonsButtons Description ReturnControl menu Reverse Side Port DescriptionAnti-theft Lock To lock an anti-theft locking deviceCH List Not Available Mute the sound Remote ControlNumber buttons MagicInfo Player I Launch ButtonQuickly select frequently used functions To place batteries in the remote controlProduct ID using the number buttons Return to the previous menuInstallation on an Indented Wall Before Installing the Product Installation GuideInstallation on a Perpendicular Wall Tilting Angle and RotationWall Mount Kit Specifications Vesa Installing the Wall MountInstalling the Wall Mount Cable Connection Remote Control RS232CPin Signal RS232C CableRS232C cable Pin No Standard Color SignalLAN Cable GndDirect LAN cable PC to HUB Connector RJ45Signal Cross LAN cable PC to PCConnection ConnectionCommand Viewing control state Get control commandControlling Set control command Command type Value rangePower control Volume controlInput Source An input source code to be set on a product Setting the input source Set Input SourceInput source control Screen mode control Auto adjustment control PC and BNC only PIP On/Off controlFull Natural Video Wall Mode ControlSafety Lock WallOn Same as above Nak Video Wall OnSet Video Wall On/Off Set Video Wall10x10 Video Wall Model Off10x10 Video Wall Model 1 ~ Set Number DataConnecting to a PC Connecting and Using a Source DeviceBefore Connecting Connection using the D-SUB cable Analog typeConnection using a DVI cable Digital type Connection Using an HDMI-DVI CablePrecautions for using DP Connection Using an Hdmi CableConnection Using an DP Cable Connecting to a Video Device Connecting to an Audio System Using an Hdmi cable or Hdmi to DVI Cable up to 1080pConnecting the LAN Cable Edit Name Changing the Input sourceSource SourceUsing MDC UninstallationMonitor Connecting to MDCUsing MDC via RS-232C serial data communications standards ComputerUsing MDC via Ethernet Connection using a direct LAN cableConnection using a cross LAN cable Multi Screen Home featureMulti Screen Home → Multi Screen → Enter EPicture Mode Picture ModeOff Timer On/Off TimerOn Timer On/Off TimerHoliday Management Home → Network Settings → Enter E Network SettingsNetwork Settings View the network settingsHome → MagicInfo Player I → Enter E MagicInfo PlayerMagicInfo Player Device ID ID SettingsID Settings PC Connection CableHorizontal x Vertical Video WallVideo Wall Video WallScreen Position FormatPicture settings menu appears More settingsMore settings Home → More settings → Enter EPicture Screen AdjustmentMenu m → Picture → Picture Mode → Enter E Backlight 100 Brightness Contrast Sharpness Color Tint G/RPicture Mode Picture Mode settings Adjustable options Menu m → Picture → Enter EWhite Balance Color TemperatureMenu m → Picture → Color Temperature → Enter E Menu m → Picture → White Balance → Enter ECalibrated Value ――If Picture Mode is set to Calibration, Gamma is disabledGamma Menu m → Picture → Calibrated Value → Enter EPicture Options Film Mode Off Auto Motion PlusPicture Options Digital NR Off Hdmi Black LevelDigital NR Film ModeColor Tone Hdmi Black LevelAuto Motion Plus ResetColor Tone Off Digital NR Hdmi Black Level Low Film Mode Dynamic BacklightPicture Size · Zoom/Position ResolutionPicture Size Picture SizePicture Size ResolutionZoom/Position Auto Adjustment PC Screen AdjustmentResets your current picture mode to its default settings Reset PictureMenu m → Picture → Reset Picture → Enter E Picture OffMulti Screen Reset OnScreen DisplayOnScreen Display OnScreen DisplayPIP Landscape PIP PortraitPC, HDMI1, HDMI2, DisplayPort1, DisplayPort2, DisplayPort3 RestrictionsMain picture Sub picture Triple Screen Landscape Triple Screen PortraitFour Screen Landscape Four Screen PortraitOnscreen Menu Orientation Source Content OrientationDisplay Orientation Aspect RatioPixel Shift Available Settings Optimum SettingsScreen Protection Screen ProtectionTimer Timer Off / Repeat / IntervalMessage Display Menu m → OnScreen Display → Menu Language → Enter E Reset OnScreen DisplayMenu Language Set the menu languageSystem SetupInitial settings System SystemTime Sleep TimerPower On Delay Clock SetMagicInfo I Source Primary Source Recovery Auto Source SwitchingAuto Source Switching Primary SourcePC Module Power Power ControlAuto Power On Power ControlNetwork Standby Off Power Button Power ButtonAuto Power On Off PC Module Power Standby ControlEnergy Saving Eco SolutionEco Solution Eco SensorAuto Power Off Temperature ControlNo Signal Power Off Energy Saving Off Eco Sensor Screen Lamp ScheduleChange PIN Menu m → System → Change PIN → Enter EHdmi Hot Plug GeneralSecurity GeneralReset System Menu m → System → Reset System → Enter ESound Sound AdjustmentHdmi Sound Sound on Video Call Speaker SelectionReset Sound Menu m → Sound → Reset Sound → Enter ESupport Software UpdateMenu m → Support → Software Update → Enter E Contact SamsungNetwork Settings Picture ModeOn/Off Timer Go to HomeID Settings More settingsSupport Reset AllMenu m → Support → Reset All → Enter E Checking the Resolution and Frequency Troubleshooting GuideTesting the Product Not Optimum Mode is displayed Installation issue PC modeScreen issue Check the followingsAdjust Brightness and Contrast Sharpness Screen display does not look normalBrightness and color do not look normal Display looks unstable and then freezesThere is no sound Sound issueVolume is too low Video is available but there is no soundThere is audible sound when the volume is muted Remote control issueSource device issue Remote control does not workMulti Screen menu is not available Other issueThere is no sound in Hdmi mode IR sensor is not functioning This product does not support the HDMI-CEC featureHDMI-CEC does not work Question Answer Specifications Model Name105 Preset Timing Modes Resolution Pixel Clock Sync Polarity KHz MHz108 Appendix Responsibility for the Pay Service Cost to CustomersProduct damage caused by customers fault Not a product defectWhat is afterimage burn-in? Recommended prevention practices Prevention of Afterimage Burn-inLicense
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LH85QMFPLGC/XV, LH85QMFPLGC/UE, LH85QMFPLGC/CH, LH85QMFPLGC/EN specifications

The Samsung LH85QMFPLGC/EN is a cutting-edge display solution that redefines visual excellence and meets the needs of modern commercial environments. This impressive 85-inch QLED digital signage display is designed for both indoor and outdoor applications, making it an ideal fit for retail spaces, airports, and corporate environments that require high visibility and reliability.

One of the standout features of the LH85QMFPLGC/EN is its stunning 4K resolution, providing four times the detail of Full HD displays. This ensures that images and videos are presented with crystal-clear clarity and vibrant colors, enhancing the viewer's experience. The display utilizes Quantum Dot technology, which delivers a wider color spectrum and greater brightness levels, resulting in more realistic and immersive visuals.

Another significant aspect of this display is its high brightness capability. With a brightness level of up to 2,500 nits, the LH85QMFPLGC/EN is engineered to perform exceptionally well in brightly lit environments. This level of brightness is particularly beneficial for outdoor applications where sunlight can impact visibility, ensuring that content is always legible and engaging.

The Samsung LH85QMFPLGC/EN is equipped with HDR10+ support, enabling it to dynamically adjust brightness and color based on the content being displayed. This technology enhances the contrast ratio, allowing for deeper blacks and more vibrant highlights, which improves the overall viewing experience.

Furthermore, this display comes with a robust design that adheres to IP56 standards, making it resistant to dust and water. This durability is crucial for outdoor installations where weather conditions can be unpredictable. The display is also built with a cooling system that ensures it operates effectively in varying temperatures, enhancing its reliability over extended periods.

The LH85QMFPLGC/EN is powered by Samsung's MagicINFO software, which allows users to create and manage content seamlessly. This software facilitates easy scheduling, playback, and remote management, making it an efficient tool for businesses looking to deliver dynamic messages to their audience.

With versatile installation options, including wall mounting and the possibility for video wall configurations, the Samsung LH85QMFPLGC/EN adapts to diverse display setups. This flexibility, combined with its advanced features and robust performance, positions the LH85QMFPLGC/EN as a top choice for those seeking a premium digital signage solution. Whether used for advertising, information dissemination, or entertainment, this display undoubtedly elevates any viewing environment.